Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,164 Reviews)
Rating breakdown 7,164 reviews
5 Stars
6,121
4 Stars
848
3 Stars
115
2 Stars
40
1 Star
40
77%of customers recommend this product.
(
144 out of
188)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Just better than the last
on March 12, 2025
Posted by: DaWizeDeciple
[This review was collected as part of a promotion.] I know there's a lot of criticism with the release of the new s25 phones and I get it. It's not a bunch of leaps and bounds but this phone is better than the last phone. Better batter, better display to the eyes, better software, better photos and videos, over all it's just better. It feels better in the hands also. There are some trade offs like the s-pens lack of Bluetooth but honestly it's not as necessary as I thought. And again there isn't any major leaps but it's a great phone especially if your due for an upgrade or don't mind upgrading every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI features in this are amazing.
on March 12, 2025
Posted by: Metapranksters
[This review was collected as part of a promotion.] The new line is amazing and everything integrates with the older devices I have as well, I use my galaxy to draw, create and learn and with the new AI function you can do it all. I've had it write me a business plan that would have taken me hours to do in seconds and it was perfect but it doesn't have to be all work. and it's great with kids too because you can get them to use their imagination and dream up incredible stories and it will write them and then you can have it paint you a picture of it. It's all just seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow what a phone
on March 12, 2025
Posted by: Aj7783
[This review was collected as part of a promotion.] I had the s23 ultra. Upgraded to the s25 ultra and I love it. Love the new shape. More square and flat glass. So screen protectors go on this phone a lot better than the curved edges of the other s series phones. The daily brief for morning and night are nice too. Get all your looking for on one screen. And been messing with photos. The take an object our feature is great. My son's ex was standing in front of him. It took her out and even put tats on his arm you couldn't even see in the picture. Now how it knew he had them on his arm I will never know. But you can not even tell she was in the picture. It's great!! I have not gotten through all features yet but what I have done so far makes me just like the phone even more every time I find something else it does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera not good
on March 12, 2025
Posted by: Zakievrus
from New York, NY
Expertise:Intermediate
I didn't like the camera on this smartphone. The camera on my old Samsung S23ULtra was much better. There's a lot of noise in this photo, less detail. I hope to correct this.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi there Zekievrus, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy toh ear you were overall pleased with the capabilities of your new device, and we would love to help you maximize your experience and resolve your frustrations with your camera. We have provided links to a few articles to help you with the camera settings and features. We have also provided a link to the Samsung Support Team if you continue to experience any frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone! I give 5 out of 5 for sure!
on March 12, 2025
Posted by: StefoS
[This review was collected as part of a promotion.] Its an amazing phone! I appreciate you people making our life easier with this new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular Device
on March 12, 2025
Posted by: RaeLee
[This review was collected as part of a promotion.] I have been a loyal Galaxy user for many many years and I've always been very happy with them. This Galaxy s25 ultra is superb! It's a great size, super sharp graphics, so customizable to make it exactly what you want it to be, the camera quality and options are amazing, the Now Brief is very useful especially because it can be set on the lock screen to give you some information that you want without having to open up your phone, the ability to seamlessly connect and use all my Samsung devices is awesome. I cannot imagine using a phone (especially since I use it for way more than a phone) without an spen! Another feature new to this phone that I'm loving is the ability to split the notification and the status bar options and the Google AI on this phone is absolutely incredible! I'm super happy with my purchase as usual
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great model in the S lineup
on March 12, 2025
Posted by: Mgagman
[This review was collected as part of a promotion.] I use this phone for work, gaming, shopping, organizing my calendar, etc. It offers seamless actions across apps.
I've upgraded every year since the s20 Ultra and am never disappointed. The camera keeps getting better if possible.
I would recommend to a user of any other brand or model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Had
on March 12, 2025
Posted by: RaiderKratos
[This review was collected as part of a promotion.] The S24 Ultra was the best phone I've ever used and the S25 Ultra is even better. I love the anti reflective screen and all the new AI features like the audio eraser to clean up sound in my videos. I also enjoy filming in Log, AI drawing generation, and Gemeni. Can't wait to keep finding out new features.
Value
5
Written by a customer while visiting Samsung US