Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,353 Reviews)
Rating breakdown 14,353 reviews
5 Stars
12,395
4 Stars
1,548
3 Stars
252
2 Stars
82
1 Star
76
81%of customers recommend this product.
(
427 out of
524)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
One Ui Update and Now Brief
on February 17, 2025
Posted by: Kisame
[This review was collected as part of a promotion.] The features of One Ui improves notifications features within the now brief giving day to day new updates and etc
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Picture perfect
on February 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Snap snap snap. High quality picture. Easy to take picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Adaptive sound
on February 17, 2025
Posted by: Samdabest
[This review was collected as part of a promotion.] With the S25 Ultra, I have a more immersive experience with noise. I often game a lot and with past phones it was difficult to operate with noises differiating from calling, media sound, and even ringtone. But with the S25 Ultra, it provides adaptivability with audio erasing, and even a personalized sound for me. This overall makes sound and more better and more satifisying. To add on, this feature also allows for a significant decrease in worry with having to focus on little things such as sound. With now brief, a perfect demonstration of the day comes to play. With daily check ups, and reminders its easy to get caught up throughout the day, now brief makes it easier for people such as I, to facilitate daily obstacles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone
on February 17, 2025
Posted by: Jonjon
[This review was collected as part of a promotion.] I love my new phone even tho we don't have the Bluetooth s-pen it is still a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed pen is not bluetooth like ly was.
on February 17, 2025
Posted by: ConfusedandScratingMyHead
[This review was collected as part of a promotion.] Disappointed how close the design of s25 ultra is so close to s24 ultra. My case for s24 ultra fit my s25 ultra almost perfectly. It seems like I bought the same phone. I feel a little cheated.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hello there ConfusedandScratingMyHead, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy S25 Ultra with us. The design of the new Galaxy S25 Ultra has been changed to be slimmer, and therefore it is not recommended to use your previous case for optimal protection as it can be loose on your device. We understand that changing features can cause frustration as you adjust your usage, and we have provided links to an article to help you with the new S Pen capabilities, and to the full device manual to help you with the voice controls and hand gestures you can also use. We have lastly, provided a link to the Samsung Support Team to offer additional assistance and answer any questions you may have about your new device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features.
on February 17, 2025
Posted by: Spatel
[This review was collected as part of a promotion.] S25 ultra is very fast and efficient. Love the new aspect and the interface of UI. GALAXY AI and Gemini creates seamless actions. Camera quality A++. Physical body feel rich and premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A little better than S24 Ultra
on February 17, 2025
Posted by: SamsungFreak247
[This review was collected as part of a promotion.] I love the AI enhancements. It's a fast phone. So, games and video editing are smooth.
The only thing is the side button activates Google AI. Accidental taps are unavoidable there.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade changes, hate the s pen
on February 17, 2025
Posted by: RandyS
[This review was collected as part of a promotion.] Love the new options and the Ai capabilities. Seems faster. I hate that the s pen has no blue and can't be used as a shutter release for the camera. This was one of the main reasons I have been staying with the ultra models. Had I known it was lacking that capability I probably woiud have gone with the S25.
Value
4
Written by a customer while visiting Samsung US