Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,180 Reviews)
Rating breakdown 7,180 reviews
5 Stars
6,135
4 Stars
849
3 Stars
114
2 Stars
40
1 Star
42
77%of customers recommend this product.
(
150 out of
196)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone great look
on February 18, 2025
Posted by: Spongebobultrapants
[This review was collected as part of a promotion.] Love the phone. Galaxy AI is amazing. I love the camera features and the merging of all the AI feature.
Being in galaxy world helps with seamless integration between phone, tablet and headphones.
I have just scratched the surface of this amazing device and am learning more and more everyday.
Being in galaxy world helps with seamless integration between phone, tablet and headphones.
I have just scratched the surface of this amazing device and am learning more and more everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI features
on February 18, 2025
Posted by: JohnnyL
[This review was collected as part of a promotion.] The AI features are awesome, top notch a lot of fun to play with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Regular product
on February 18, 2025
Posted by: Sol017
[This review was collected as part of a promotion.] The camera is not impressive, it is difficult to see the difference between the previous model it had. In terms of overall performance, it is a good device because I only use it for basic activities, calls, texts and photographs.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hello Sol017, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love to help you maximize your usage of your device and really fall in love with your phone. We have provided a link to an article to help you with the features and settings of your camera for the best photos and video possible. We have also shared a link to the Samsung Support Team if you have any questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Forever Samsung User
on February 18, 2025
Posted by: Thedarkspirit
[This review was collected as part of a promotion.] I always get the new Samsung phones each year, let me tell you.. each one gets better. With this new Samsung S25 Ultra I love the thickness of the sides, makes it easier to hold but elegant.
I love how they keep the heaviness of the phones, not many people like it but I love it.
Love the new 'Now Brief' feature! The widget was on my phone when I got it and I left it there, its such a cool feature about the weather, news, and even asks how you're doing throughout the day.
I use my phone for day to day tasks, gaming, Samsung notes and watch videos. When I game, the picture and sound is so much clearer on this phone. Picture quality is so much more HD and vivid.
Love this phone xxxo
I love how they keep the heaviness of the phones, not many people like it but I love it.
Love the new 'Now Brief' feature! The widget was on my phone when I got it and I left it there, its such a cool feature about the weather, news, and even asks how you're doing throughout the day.
I use my phone for day to day tasks, gaming, Samsung notes and watch videos. When I game, the picture and sound is so much clearer on this phone. Picture quality is so much more HD and vivid.
Love this phone xxxo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome Galaxy s25 ultra
on February 18, 2025
Posted by: Mikhail
[This review was collected as part of a promotion.] This is Galaxy S25 ultra it's really good. I am really excited and grapefruit that they created the phone to look and feel and presents itself like this. This is how the phone should have looked in the beginning. It is truly an amazing phone.
I could not give 5 stars because they took away a great feature. Which was the bluetooth functionality of the S pen. While they claim a lot of people did not use it. This was one of the features that I loved to use when taking selfies and setting my phone up on a tripod. But other than that, this phone is extremely well built. Thanks samsung, but please bring back the Bluetooth functionality on the S26 ultra. And please keep it this boxy. Look, feel shape with the tiny curve corners. And if you have to make some type of changes to the design, just change the camera layout in the back, but everything else is perfect, you nailed it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse of innovation.
on February 18, 2025
Posted by: Pizza4Me
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an impressive device with several standout features. One of the most notable is its ability to perform seamless actions across apps, thanks to its advanced AI capabilities. This feature allows for efficient multitasking, making it easier to manage tasks without switching between apps constantly.
The Now Brief feature, while somewhat underwhelming, provides a quick glance at important information. However, it could benefit from more customization options to make it more useful.
The phone's audio capabilities are excellent. The stereo speakers deliver a superior sound experience, with enhanced bass and low frequencies.
The S25 Ultra also boasts a fantastic 6.9-inch Dynamic AMOLED 2X display with a 120Hz refresh rate, making it ideal for watching videos and gaming. The camera system is superb, with a 200MP main sensor and support for crisp HDR video.
Overall, the Galaxy S25 Ultra offers a powerful performance with the Snapdragon 8 Elite for Galaxy, long battery life, and advanced AI features that enhance the user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible camera, ultra rich in features
on February 18, 2025
Posted by: RockyMountainTraveler
[This review was collected as part of a promotion.] Waking up every morning with a curated breakdown of what's most important to me with the Now Brief feature helps me prepare to have the best day every day. As someone who uses their device to record conversations, meetings and phone calls every day, the audio eraser feature elevates the S25 Ultra from being just a phone to technologically advanced personal companion that I couldn't imagine living life without. Thag goes without talking about the massive upgrades to the camera. Seeing the phone seemingly improve the picture quality of most photos instantaneously after hearing the shutter click is a sight to behold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera
on February 18, 2025
Posted by: Kybozwilhelm
[This review was collected as part of a promotion.] The camera on this thing takes amazing photos. I use this for work and the detail is awesome.
Value
5
Written by a customer while visiting Samsung US