Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,902 Reviews)
Open Ratings Snapshot
Rating breakdown 28,902 reviews
5 Stars
24,769
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
HIGHLY RECOMMEND! phone is indestructible
on August 17, 2026
Posted by: LoveMyPhoneKay
[This review was collected as part of a promotion.] I'll be honest i've dropped my phone. Many, many times and i've had it for a couple years now. Well, since it came out and I haven't had any issues with it. Even after dropping it multiple times. it gets me what I need to get done. And it helps me get through the day. i use this phone every day for work. And it is very reliable. it gives me the option to set up different settings. Like for work and school and reading and just playing games. i absolutely recommend this phone. If you are a freelancer, and you just want something that's reliable. This phone is for you, and it's very indestructible. Especially with how many times that i've dropped it in the past few months. if you work for like, construction and stuff like that, i'm pretty sure this phone is pretty great for that too. I don't know that for sure, but with the amount of times and how hard i've dropped my phone, this thing can go through a lot. And still work amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and good quantity
on August 17, 2026
Posted by: J23juar
[This review was collected as part of a promotion.] I found this phone to be highly satisfactory, particularly due to its exceptional camera quality and the convenience of its integrated pen for document signing, which significantly enhances usabilit
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely the best phone on the market
on August 17, 2026
Posted by: Edzaman
[This review was collected as part of a promotion.] I have used many other phones out they and I chose the Samsung s25 ultra for my phone choice. It has everything I want and more. I never had a problem with this phone and I would be lost without it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone.
on August 17, 2026
Posted by: LeShell
[This review was collected as part of a promotion.] Its good for streaming and playing games. It also takes great photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung s25
on August 17, 2026
Posted by: Kbizzle9
[This review was collected as part of a promotion.] Love these series, love the stylist especially when have to sign things on my phone love the way I can customized it to my liking, love my camara and video features, like the durability of the phone love the fact it is considerable light. It fits my lifestyle it's pretty much my assistant and organizer all in one and of course look forward to all the new additions and special features like the privacy screen feature on the s26 which will be upgrading to it or the s27 soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 17, 2026
Posted by: Lonnie800
[This review was collected as part of a promotion.] I chose the S 25 Ultra for the fast processing and superior camera. The AI capabilities are exceptional.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone series from Samsung
on August 17, 2026
Posted by: Gelfling33
[This review was collected as part of a promotion.] This is my fourth S series Samsung phone. My first was just what was available as my upgrade when my carrier was still Sprint. But I was so impressed with Samsung's technology and durability that I chose another S series on my next upgrade. That phone, the S6, I had for many years. It was one of the toughest and hardest working Samsung phones I had. For my next two upgrades, again I chose a Samsung S series phone. My current phone, the S25 Ultra, has a built in stylus. In today's society, that is a great feature. And the storage size, 512 Gb, is phenomenal. When I am ready, my next upgrade will also be a Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best dadgum camera
on August 17, 2026
Posted by: stranj
[This review was collected as part of a promotion.] i chose my s25 ultra due to functionality and the camera... i used to have the s23 ultra... so essentially the same camera with some upgrades i love my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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