Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,307 Reviews)
Rating breakdown 14,307 reviews
5 Stars
12,358
4 Stars
1,540
3 Stars
251
2 Stars
82
1 Star
76
82%of customers recommend this product.
(
424 out of
520)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
New but nothing special
on February 17, 2025
Posted by: Ray1997
[This review was collected as part of a promotion.] Just got the phone to have the latest and greatest
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on February 17, 2025
Posted by: JGTam96
[This review was collected as part of a promotion.] Okay, so I've been using the S25 Ultra for a bit now, and honestly, it's pretty sweet. I love how I can jump between apps without any lag – super smooth. The 'Now Brief' thing is actually useful, gives me the lowdown on my day at a glance. Oh, and the 'Audio Eraser'? Game changer. I can finally record stuff without all the background noise driving me crazy. Solid phone, would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on February 17, 2025
Posted by: Ofucom
[This review was collected as part of a promotion.] I have been with samsung for a long time now and I can say I enjoy using every new product introduced. The camera, size and brightness gives me vibe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoyed the new S25 ultra.
on February 17, 2025
Posted by: Prasad
[This review was collected as part of a promotion.] I really enjoy my new S25 Ultra. It has awesome pic quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung out did themselves again!
on February 17, 2025
Posted by: SamsungFanboyWOOT
[This review was collected as part of a promotion.] Performance is better than any other phone I've used and I've had Samsung since the S3. By far. Last was S22+. This was a more than worthy upgrade.
Display is gorgeous. Throw any game at it and it impresses. Any game.
But I'm here for the A.I. And boy oh boy is this thing full of it aplomb.
DEX ftw! Everywhere you go you have a performance computer in your pocket. Look ma! No laptop!
Trade in deal on top of discount made this a no brainer.
Get in while the gettins good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The AI is great but...
on February 17, 2025
Posted by: sromerol
[This review was collected as part of a promotion.] The phone design is great, and the AI is too. However, I have noticed some shortcomings with this new model. First, the screen sensor does not work well; sometimes it does not correctly identify my fingerprint. This has happened frequently, unlike with the previous version.
In addition, I am disappointed that using the Galaxy pen to take pictures is no longer possible. This was one of the best features of previous models, and its absence in this new Galaxy is disappointing.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Sromerol, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are happy with the enhanced features of Galaxy AI and overall design of your device. We have provided a few links to articles to help you with the fingerprint sensor and discover the capabilities of the redesigned S Pen. We have also shared a link to the full device manual that will help you setup and use voice commands and hand gestures to control the camera from a distance as well. Lastly, we have provided a link to the Samsung Support Team if you continue to experience any frustrations, or have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from the s23 ultra and im blown away
on February 17, 2025
Posted by: Ultraman
[This review was collected as part of a promotion.] Everything to the new UI system this phone is amazing
The camera upgrade
The processors faster
The new way to style my phone
The camera upgrade
The processors faster
The new way to style my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional speed
on February 17, 2025
Posted by: Lordgoof
[This review was collected as part of a promotion.] Truly not sure where to begin I'm coming from the s24 ultra so getting the latest and greatest is a most. Over all the phone is super quick. If I'm scrolling the web or trying to get to my music it's super quick.
Value
5
Written by a customer while visiting Samsung US