Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(5,576 Reviews)
Open Ratings Snapshot
Rating breakdown 5,576 reviews
5 Stars
4,777
4 Stars
665
3 Stars
89
2 Stars
21
1 Star
24
81%of customers recommend this product. 
(
106 out of 131
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
I love my new phone, especially the camera!
on March 13, 2025
Posted by: Rickydm
[This review was collected as part of a promotion.] This phone is everything I've always wanted in a handheld device! The camera is great! The screen resolution is absolutely the best! I highly recommend!!! The seamless action across all apps is the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever had
on March 13, 2025
Posted by: Newphonewhothis
[This review was collected as part of a promotion.] This is by far the best phone I had. I used to use the s23 ultra and went through about 17 screen protectors because of the curved edges. This phone will actually last. The Ai function helps my everyday needs and the new snapdragon elite chip is by far super fast. It was a seamless transition from phone to phone. The new now brief and auto eraser are an essential use in my everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25 Ultra Now Brief
on March 13, 2025
Posted by: Ashlyn
[This review was collected as part of a promotion.] I love this phone so far. I made the switch from a s22 ultra and the camera is alot different, I love it. The new AI generate to erase things on pictures is on another level, it makes it to like it was never there. The Now Brief is like a helper since it gives you a little brief of the day or night depending.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
From Note 20 ultra to s25 ultra
on March 13, 2025
Posted by: Busymother0f3
[This review was collected as part of a promotion.] I’ve been a Note user for years, and when Samsung discontinued it, I was DEVASTATED. I held onto my Note 20 Ultra for almost five years—until it literally started falling apart. First, the front and back separated… twice (unintentionally making it a flip phone). Then my front camera died, my back camera went potato mode, and despite saying “Update Complete,” I was still stuck on Android 5.1.
I waited for the S25 Ultra because I refused to switch, and WOW—it’s like stepping into the future! Everything runs smoothly, and I’m loving it!
BUT… who took away my S Pen photo controls?! That was one of my favorite features, especially when working with clients. It was such a cool flex, and now? I have to tap my phone like a peasant. Samsung, why?!
If it’s a Bluetooth issue, fine—I’ll buy a Bluetooth S Pen! Just give us the option back!
Aside from that, the S25 Ultra is amazing, and if you’re coming from an older phone (especially one literally falling apart), you’ll be blown away. Samsung, please… bring back my S Pen photo magic!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A definite upgrade
on March 13, 2025
Posted by: PhoneFanatic
[This review was collected as part of a promotion.] This phone is amazing. The camera is a strong upgrade over my previous phone, and I love I can go all day without recharging my battery. My old phone with medium usage could not do that. I've yet to explore all the AI capabilities but I'm excited to learn more about this phone. I'm most looking forward to the Audio Eraser function since I'm tired of attempting fun videos that became unbearable due to conditions like a windy day or being in a noisy auditorium.
It's quick and is more responsive than other phones I've previously owned. I will be holding onto this one for a long time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is perfect device
on March 14, 2025
Posted by: Okareem
[This review was collected as part of a promotion.] I have been using Samsung phones and products for a long time and I don't like any device
And different company else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung And the new S25. It has been wonder
on March 14, 2025
Posted by: Harrimanfire7
[This review was collected as part of a promotion.] I love Samsung, I have been with them for almost 10 years and it will always be the best brand for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features of thus model.
on March 14, 2025
Posted by: Crissy84
[This review was collected as part of a promotion.] I love the ai in this model. I can draw a doodle and it will turn it into art work. The camera quality is amazing. I really likes the fun colors to choose from them picking a new device. I haven't had my phone long so I'm still learning all the new features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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