Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,294 Reviews)
Open Ratings Snapshot
Rating breakdown 30,294 reviews
5 Stars
25,935
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
S25 Ultra
on September 28, 2026
Posted by: RyanSr
[This review was collected as part of a promotion.] I have had numerous Samsung phones over the years, including the notes and even the fold 5. By far my favorite is the S series Ultra. Always bigger & better. Plus the stylus is rather nice to have when needed. They always have the bigger screen and better hardware. I do wish they would bring back the Bluetooth and other features to the stylus (S pen) but I still love my S25 Ultra and it still has the power, and easily handles tasks & gaming with no issues. The S series has been my favorite of the galaxy flagship phones and I eagerly await the S27 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GALAXY S25 ULTRA
on September 28, 2026
Posted by: BEEGOOD
[This review was collected as part of a promotion.] I chose the Galaxy S25 for the versatility and reliability. I am very happy with the phone to date.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Samsung Device for Everyday Use
on September 28, 2026
Posted by: Inlovwithgalaxy
[This review was collected as part of a promotion.] I chose this Samsung device because it offers a great combination of performance, convenience, and features. I use my Samsung device every day for work, staying connected, browsing the internet, watching videos, taking photos, and keeping up with social media. I really like how easy it is to use and how smoothly everything works. The display is clear and the overall experience has been excellent for my everyday needs. It’s a reliable device that fits easily into my daily routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The producto is really good it has lot of features
on September 28, 2026
Posted by: 2Manny
[This review was collected as part of a promotion.] My S25 Ultra is incredible I chose it for it's capability of design and sketch with the s pen.
I use it normally for work sending photos with notes attached on them. Also my kids love to use it to draw little things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GREAT PHONE
on September 28, 2026
Posted by: JayFields
[This review was collected as part of a promotion.] Overall, I’m really happy with the S25 Ultra. I’ve had it for a while now and it’s easily one of the best phones I’ve owned. The screen is excellent, everything feels fast and smooth, and the camera quality is great. Battery life has also been solid for me, even with pretty heavy daily use.
I also really like the build quality and how premium the phone feels. It’s definitely a big phone, but that’s expected with the Ultra. Performance has been great and I haven’t really had any issues with lag or apps slowing down.
That said, it’s not quite a perfect phone for me. There are a few things that I feel Samsung could improve, especially considering the price. Some of the software features feel a little gimmicky, and I wish Samsung would focus more on refining the things people actually use every day. The camera is great, but I don’t always feel like the upgrades are as noticeable as they could be compared to previous models.
Still, those are relatively minor complaints. The S25 Ultra is fast, reliable, has a great display and camera, and does pretty much everything I need it to do. I’m giving it 4 stars because there’s definitely room for improvement, but overall I’m very happy with it and would recommend it to someone looking for a high-end Android phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the Samsung Galaxy S25 Ultra for the camer
on September 28, 2026
Posted by: Melody
[This review was collected as part of a promotion.] I am so glad I chose the Samsung S25 Ultra for the camera feature! I really enjoy taking pictures of the moon! I can't wait to upgrade to the Samsung Galaxy S26 Ultra! The built in privacy screen is pretty cool!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the overall package
on September 28, 2026
Posted by: Lanypr
[This review was collected as part of a promotion.] I chose the S25 Ultra amd it has withstand the last two years like a champ. It still worki g like it was when new.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra: Wowsa, This Flagship Delivers!
on September 28, 2026
Posted by: GalaxyGoblinSassmaster
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a complete package with a flagship experience and high-end performance—and honestly, I’m totally and unequivocally impressed. It feels powerful and premium without feeling like I’m carrying a brick around. I really love how lite weight it feels for a phone with this much capability. The battery life is simply amazing! I can use my phone ALL day without constantly hunting for a charger. And the display? Stunning barely covers it! The reliable, highly polished, holy-cow stupidly gorgeous diplay with top-tier battery life and a phenomenal anti-reflective screen makes everything from everyday use to watching videos look fantastic, even when lighting conditions aren't ideal. And that's exactly why I chose this phone!! But hey....the caveat—the camera! The photos are sharp, detailed, and impressive enough that it literally makes capturing everyday moments genuinely fun and inspiring. While I love having the S Pen built right into the phone, I’d love to see more finger-touch functionality alongside the pen for certain tasks. Ultimately the S25 Ultra delivers where it matters most—and the camera, battery, display, and performance make it seriously hard not to love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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