Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,271 Reviews)
Rating breakdown 10,271 reviews
5 Stars
8,801
4 Stars
1,159
3 Stars
186
2 Stars
66
1 Star
59
79%of customers recommend this product.
(
325 out of
410)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
As always excellent.
on February 22, 2025
Posted by: andypackersfan
[This review was collected as part of a promotion.] This phone is fast, excellent photos and videos, battery life better than expected. Easy-to-use. Very comfortable in your hand. Best Galaxy Ultra so far. You will not regret having this monster. Glad I got mine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy phones have always been the best.
on February 22, 2025
Posted by: Mschuck
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a game-changer, delivering cutting-edge performance, stunning design, and next-level AI features. The 6.9 display offers ultra-crisp visuals with a making every interaction smooth and immersive. it handles multitasking effortlessly, and camera captures breathtaking detail, that can be enhanced by AI. The lasts long and gives power all day, and fast charging keeps you going. The seamless actions across apps and audio erasure features are top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on February 22, 2025
Posted by: MyPhonr
[This review was collected as part of a promotion.] This phone is used for calls, texting and emails. It is a very seamless actions. Calls are simple, texting is easier, and I can get to my emails and respond quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great stylish performance phone.
on February 22, 2025
Posted by: Big Boss
from New York
Expertise:Expert
I pre-ordered the s25 ultra is the best fastest sharpness camera ever made.So happy i trade in my s21 ultra for this one..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is very good photo
on February 22, 2025
Posted by: Christo1983
[This review was collected as part of a promotion.] Really I like this phone
Thanks 😊 🫂 thanks 😊 very good
Thanks 😊 🫂 thanks 😊 very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade ?
on February 22, 2025
Posted by: Tydolla
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse, but is it a game-changer? Let’s break it down.
Design & Display
Lighter titanium frame, matte finish, and flat edges—finally! The 6.9" Dynamic AMOLED 2X is stunning—brighter (3,500 nits), ultra-smooth (1-120Hz), and razor-sharp (1440p).
Performance & Battery
Powered by the Snapdragon 8 Gen 4 (or Exynos 2500 in some regions), it’s blazing fast—zero lag, maxed-out gaming, and AI-optimized efficiency. The 5,500mAh battery lasts all day, but 45W charging is still disappointing.
Camera: Zoom King?
The 200MP main sensor shines in low light, the 50MP periscope (5x optical) is solid, and 100x zoom is still a gimmick. AI processing helps, but sometimes overdoes it.
AI & Software
One UI 7 brings Galaxy AI with real-time call translation, text summarization, and smarter battery optimizations—cool but not life-changing.
Verdict
✔ Buy it: The best display, top-tier performance, and solid cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never disappoints
on February 23, 2025
Posted by: IslandGirl808
[This review was collected as part of a promotion.] Samsung devices are always superior in quality. Smart Switch makes it so easy to transfer everything from one Samsung device to another along with having Samsung Cloud and Google as an added sense of security to backing things up. Features always have upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Peak phone design
on February 23, 2025
Posted by: TwinsFan
[This review was collected as part of a promotion.] Really enjoying the overall design of the Galaxy s25 Ultra. The anti reflective, flat screen, with slightly rounded corners make it a joy to use. The new audio eraser is great too for cleaning up videos shot in windy settings. The only major improvement I'm still hoping to see in the future is a better camera for natural looking shots with a faster shutter for less blur on moving subjects.
Value
4
Response from Samsung USBy R&R Team, February 24, 2025
Hi there TwinsFan, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the features of your new device, and finding fun ways to use it every day. We have provided a link to an article to help you with the occasions where your photos are coming out a little blurry. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US