Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,712 Reviews)
Rating breakdown 15,712 reviews
5 Stars
13,561
4 Stars
1,697
3 Stars
282
2 Stars
87
1 Star
85
83%of customers recommend this product.
(
491 out of
593)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Amazing, but 2 things missing
on August 24, 2025
Posted by: Sethismyname
[This review was collected as part of a promotion.] I love the phone, there are so many things about it that are great. I love the size, the screen, the speed, most of the Galaxy AI, and others. There are 2 things that I feel are lacking.
1. Battery life. It's not bad, but with the tech that's out there, I expected more, especially at this price.
2. The camera. I can take amazing pics, if the light is right.
Value
4
Response from Samsung USBy R&R Team, September 4, 2025
Hey there Sethismyname, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the features and usage of your device. We have provided links to articles to help you maximize the battery life of your device, and discover the different camera settings and features to capture the best possible photos and videos. We have also shared a link to the Samsung Support Team if you have questions or continue to experience these matters with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 25, 2025
Posted by: Bbblllll
[This review was collected as part of a promotion.] Amazing phone , screen is great and anti reflective coating is excellent . Galaxy ai definitely makes things easier and really is like an assistant . Personally I think the camera is good and multitasking is very handy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone! It just keeps getting better.
on August 25, 2025
Posted by: PhonetographerPhil
[This review was collected as part of a promotion.] This is the snappiest, most easy-to-use phone I've ever owned. It takes INCREDIBLE photos! This is the first phone where I actually enjoy listening to music through the speakers. The build is very solid and the screen is beautiful. It's handled every game I've thrown at it with ease. The camera is something special, and the Galaxy AI editing tools are fantastic as well! I find myself using the stylus more with the S25 Ultra than I did with any of its predecessors. I got this phone right when it came out, and I'm still suprised by it nearly every day. Can't recommend it highly enough!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bluetooth Stylus
on August 26, 2025
Posted by: Big Keith
from New Orleans, Louisiana
Expertise:Intermediate
I have the Titanium Black and like everything about it. I gave 4 stars for one reason and that is cause you all took away the Bluetooth stylus, it was great for taking family photos and selfies without anyone holding the phone. Samsung there are some of us who enjoy that feature.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hey Big Keith, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with your device, and finding so many uses every day. We have provided a link below to the complete manual. This will highlight the ways you can use hand gestures and voice commands to control your camera for those family photos you mention. We have also shared a link to the Samsung Support Team to answer any questions you may have as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product long live battery.
on August 26, 2025
Posted by: Thaian
[This review was collected as part of a promotion.] Yeah, Galaxy AI have for me in school and work Photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's perfect phone with lot features Ai features
on August 27, 2025
Posted by: SAM2sa
[This review was collected as part of a promotion.] Is has lot of Galaxy AI fetures from writing style and live translation al the way to searching pictures.
Also they solved battrey issue in previously model.
The screen resolution is better and processors is fast.
Also they solved battrey issue in previously model.
The screen resolution is better and processors is fast.
Value
5
Written by a customer while visiting Samsung US
Posted by: Taylor
from San Francisco
Expertise:Expert
Verified Purchase:Yes
AMAZING, but bring back the lock screen from Note 2o ultra. I can't see any notifs or anything and they have been totally removed. I can only see a tiny icon for new emails etc no more message previews or alerts on the always on screen so what is the point of of AOD if it's just a clock and photo?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Epic ai and super helpful
on August 29, 2025
Posted by: Dude25
[This review was collected as part of a promotion.] The ai in this phone is super cool, not only are my pictures better, but ai works as an assistant to help me preform tasks almost effortlessly. Also game play is sick on the 25, and video... this phone is a beast!!!
Value
5
Written by a customer while visiting Samsung US