Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,903 Reviews)
Rating breakdown 28,903 reviews
5 Stars
24,770
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
I don't know why I keep upgrading lol
on August 18, 2026
Posted by: Richandcompelling
[This review was collected as part of a promotion.] I own the s25 ultra, and I got it specifically for the camera and the stylus, but I found out you couldn't use the stylus anymore connected with Bluetooth, I can't even express how disappointing that is. I Honestly don't even use the stylus because of that. I was really excited to use this stylist as a shutter remote for my camera. I'm a phone photographer, and that's why I keep upgrading, but honestly the phone hasn't changed much from the last one. Anyways that's just where I'm at. Everything else seems really snappy beautiful screen nice camera. But I don't think I'll be upgrading for a while, and I hope they can activate the Bluetooth feature on the stylus for the s25 ultra.
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hello Richandcompelling, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We understand how disappointing it is when your device is not meeting your expectations. We have provided links to an article to help you with the redesigned S Pen features, and to the complete manual to help you with the hand gestures and voice commands you can use with your camera shutter. If you have a Galaxy Watch you can also use this device for remote shutter capabilities with your device. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality, fast, reliable and easy to use.
on August 18, 2026
Posted by: Luperz09
[This review was collected as part of a promotion.] I chose Samsung because I wanted a device that could keep up with both my work and everyday life, and I have been extremely happy with my choice. The performance is fast and smooth, the display is beautiful, and everything feels intuitive and easy to use.
I use my device throughout the day for work, emails, calls, photos, videos, streaming, navigation, and staying connected with family and friends. One of the things I appreciate most is how seamlessly everything works together. The camera quality is impressive, the screen is crisp and vibrant, and the overall speed makes multitasking effortless.
Reliability is very important to me, and this device has delivered. It feels well made, performs consistently, and has features that I continue discovering and enjoying. It has become an essential part of my daily routine.
I chose Samsung expecting quality and innovation, and my experience has lived up to those expectations. I would confidently recommend it to anyone looking for a powerful, dependable, and user-friendly device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 18, 2026
Posted by: Styluslover
[This review was collected as part of a promotion.] I was a note owner for the longest time and when they discontinued it I was bummed because I love the stylus. So happy to have that back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products are the best
on August 18, 2026
Posted by: TennKin
[This review was collected as part of a promotion.] I chose Samsung as my backbone for today society. I simply needed a product I can rely on with all the latest features and Samsung is the way. From the ease of accessibility..perfectly sized not too big not too over bearing and never slow. I love Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and accurate. Even with a filter!
on August 18, 2026
Posted by: Love2work
[This review was collected as part of a promotion.] The reason I chose a Samsung device is because I wanted flexibility without compromising security and privacy. My Galaxy s25 ultra delivered just that. I also love the screen size and ability to use it almost like a tablet and work on excel and word files on the go.
I'll definitely purchase another one in the s series when I need one
I'll definitely purchase another one in the s series when I need one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and accurate. Even with a filter!
on August 18, 2026
Posted by: Love2work
[This review was collected as part of a promotion.] The reason I chose a Samsung device is because I wanted flexibility without compromising security and privacy. My Galaxy s25 ultra delivered just that. I also love the screen size and ability to use it almost like a tablet and work on excel and word files on the go.
I'll definitely purchase another one in the s series when I need one
I'll definitely purchase another one in the s series when I need one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and accurate. Even with a filter!
on August 18, 2026
Posted by: Love2work
[This review was collected as part of a promotion.] The reason I chose a Samsung device is because I wanted flexibility without compromising security and privacy. My Galaxy s25 ultra delivered just that. I also love the screen size and ability to use it almost like a tablet and work on excel and word files on the go.
I'll definitely purchase another one in the s series when I need one
I'll definitely purchase another one in the s series when I need one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best quality phones
on August 18, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Love the galaxy S series, especially the ultras. Initially I chose this phone for its camera; dont get me wrong its an amazing camera. But what I love the most about it is the s pen. Im an artist so being able to work on a piece anywhere I go is the absolute best. Planning on getting the 26 ultra. Can't wait.
Value
4
Written by a customer while visiting Samsung US