Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,746 Reviews)
Rating breakdown 17,746 reviews
5 Stars
15,328
4 Stars
1,919
3 Stars
310
2 Stars
95
1 Star
94
84%of customers recommend this product.
(
577 out of
690)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone ever
on October 6, 2025
Posted by: Superstar
[This review was collected as part of a promotion.] So you got the phone best phone ever makes beautiful calls takes beautiful pictures and please games very well that's all I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Going backwards - great.
on February 16, 2025
Posted by: JustKeepYourS22orS5
from Missouri
Expertise:Expert
Why they thought going backwards was the way forward.
Great thought.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you, and wanting to feel that your upgrade has been a true advancement in your experience. Without knowing the specifics of your experience and features you feel are missing, we have provided a link to the full device manual to help you discover the full capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on July 1, 2025
Posted by: Dawn420
[This review was collected as part of a promotion.] This phone has a very Sleek design. Tons of storage. The camera is fantastic! Went to a concert in the nosebleed section and was able to zoom in and see everything. It has lots of advanced AI technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 1, 2025
Posted by: Savant
Great phone, photos look great, but I wish I could pick where to use AI or turn it off altogether.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with many features
on September 3, 2025
Posted by: GsIIVU
[This review was collected as part of a promotion.] The galaxy 25 ultra is a great phone with many features. The one thing I did not like that changed from the previous versions was that they took the Bluetooth out of the S pen. The Galaxy Ai features is amazung and the adaptive wallpaper is amazing .
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hi there GsIIVU, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the enhanced features of Galaxy AI and capabilities of your new device. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use with your device. We have lastly, shared a link to the Samsung Support Team if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good picture.
on September 14, 2025
Posted by: 1999991
[This review was collected as part of a promotion.] Galax AI was very smart easy to find what I looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 19, 2025
Posted by: MrStilts
[This review was collected as part of a promotion.] My new galaxy s25 ultra is so freaking awesome the built in AI is also freaking amazing. I dont have a single negative remark
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy is the best
on September 21, 2025
Posted by: Munchies669
[This review was collected as part of a promotion.] I love Samsung galaxy products. Phones, watches, accessories... they're all top notch and on their game. I never stray from galaxy products and they have never let me down.
Value
5
Written by a customer while visiting Samsung US