Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,758 Reviews)
Rating breakdown 19,758 reviews
5 Stars
17,016
4 Stars
2,134
3 Stars
362
2 Stars
113
1 Star
133
86%of customers recommend this product.
(
869 out of
1,012)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Patrick
from Chicago
Expertise:Expert
Verified Purchase:Yes
The phone is awesome, if you have big hands. The battery life is phenomenal, works for two days.
Loving the integrated pen, works like on an ipad!
Loving the integrated pen, works like on an ipad!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Overall this phone is the best phone so far ever!!
on November 24, 2025
Posted by: SirScubaSteve6989
[This review was collected as part of a promotion.] I believe the Galaxy AI integrated into this phone makes things so much more convenient, this allows the ability to have infinite knowledge at your fingertips. I use Galaxy AI daily from work to leisure, and I can answer any question within seconds or even school myself with any knowledge that I'm unaware of. Samsung has outdone itself this time with not only new hardware but new software to boot hands down you guys are leading the pack when it comes to technology in our daily lives got to say thank you so much for giving me such a great experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s 25 ultra
on November 24, 2025
Posted by: Crespalo
[This review was collected as part of a promotion.] I love it. It works great, plus it has AI, wonderful. And I have several galaxy ultras.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hi Crespalo, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you love your device, and how wonderfully it has worked for all of your needs. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on November 25, 2025
Posted by: Cbreezejr
[This review was collected as part of a promotion.] I always had a Samsung phone my favorite is the Note series although that was discontinued I was told that the Galaxy 25 Ultra replaced it and it had the same functions so I purchased and how happy I was in doing so.
I am able to link it with my tablet, laptop and desktop gor seamless functionality when I am on the road all I need is my phone, who can ask for a better product then the S25 Ultra.
I will continue to stay with this series as long as it's made especially if it continues to have the S-pen.
I am able to link it with my tablet, laptop and desktop gor seamless functionality when I am on the road all I need is my phone, who can ask for a better product then the S25 Ultra.
I will continue to stay with this series as long as it's made especially if it continues to have the S-pen.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Cbreezejr, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear you are finding this a great replacement to your previous Note device, and that you are discovering so many amazing ways you can integrate this device in to your ecosystem, and that this device is so helpful to you while travelling. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product works well great gift !
on November 26, 2025
Posted by: Armyofone
[This review was collected as part of a promotion.] Galaxy ai great device highly recommlooks and works well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Screen, More Powerful, Most Useful & S-Pen
on December 3, 2025
Posted by: SamsungSteve
[This review was collected as part of a promotion.] Samsung S-Series always has the best looking screen over any other phone and it doesn't stop there. The ultra is more than just a smartphone, it's truly the only pocket computer, no other phone can do what the S25 Ultra is capable of.
#1- The S-Pen allows me to fill out documents, take notes, edit with precision & more, anywhere I am.
#2- The A.I. features are more useful and not just a gimmick. Editing pictures, emails or summarizing web pages or documents. It's like having an assistant with me and truly saves me time throughout the day.
#3- Samsung One U.I. has improved so much over the years and imo, is the best operating system over every other phone.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
#4- Overall, the S25 Ultra, is so customizable, that you can tailor it to be unique and work for you, the way you want it to work. It's great out of the box, but if you want to take the time, you can elevate what a smart phone is. No matter what business your in, try it and I'm 100% positive it will save you time and help you in more ways than any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The all powerful Galaxy S25 ULTRA
on December 4, 2025
Posted by: Williamthedoorman
[This review was collected as part of a promotion.] Hello everyone I have to tell you iam so happy about my Galaxy S25 ULTRA, its amazing phone so fast especially after this last update it does everything i need it too plus more, so smooth very easy to navigate around the phone. It does so much, the Galaxy AI is incredible it helps me so much I ask it to do something and the Galaxy AI does it better then what I ask it to do, and I can have a conversation with it and the Galaxy AI teaches me a lot of stuff I did not know about, samsung is such a classy company all there products are top notch quality across the board, so thank you samsung foe your awesome products thanks willam the Doorman.
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Williamthedoorman, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you love this device, and that you are so happy with your upgrade. Please, reach out to us again any time you would like to share additional feedback, or if any questions come up as you continue using Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best made phones on the planet! Great j
on December 5, 2025
Posted by: Kdoggz1173
from Leesburg Florida
Expertise:Intermediate
Camera is premo.performance is 100 and storage is fantastic so far...thanks for a great product if I can afford 2 more years of payments...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hi Kdoggz1173, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are enjoying the amazing features and capabilities of your device. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US