Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(30,294 Reviews)
Rating breakdown 30,294 reviews
5 Stars
25,935
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung S25 Ultra Review
on September 28, 2026
Posted by: JSoupy
[This review was collected as part of a promotion.] I chose this phone to explore the Samsung environment and software. Android phones are my preferred smartphones and I gotta say Samsung phones feel great to use and navigate. Their cool, sleek look is matched by their internal hardware to keep ahead of competitors and get the most out of your phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First time Samsung phone user!
on September 28, 2026
Posted by: NewbieS
[This review was collected as part of a promotion.] Absolutely love my Galaxy S25 Ultra and how smooth and fast it runs. The AI features make my photos look amazing and help me find things instantly. I chose this phone because it gives me everything I need without ever slowing down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on September 28, 2026
Posted by: AH2007
[This review was collected as part of a promotion.] I chose a Samsung phone for every upgrade for their camera features. The camera is used so much for casual photos and for formal milestone pictures I have taken of my family and friends. The display and battery life is also a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
s 25 Ultra
on September 28, 2026
Posted by: JoeBlow
[This review was collected as part of a promotion.] I Choose the S 25 Ultra from a Note 20. For a flagship model updates are few and far between. Took forever to get 1 UI 8.5 and 1 UI 9 may be next year maybe.
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hi there JoeBlow, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device. We have provided a link to the full manual for your device to help you fully explore the enhanced features of your device including Galaxy AI, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 28, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose this phone for all its cool features. The ability to sign documents and do legal documents on it makes it so much easier. I love the size of the screen and the easy navigation and new features it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I will always choose galaxy overall
on September 28, 2026
Posted by: Tonyfromdenver
[This review was collected as part of a promotion.] I choose galaxy every time by far the best product on the market, best photos, best user-friendly. All in all the best pick, what hundred percent best phone i've ever had. I always get the new update when I can
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone
on September 28, 2026
Posted by: MommaD
[This review was collected as part of a promotion.] I chose the S25 ultra for it's capabilities to stay up to date with the latest data trends and it has definitely taught me a thing or two. I'm still not an AI fan but maybe one day that will change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lifelong Galaxy User
on September 28, 2026
Posted by: TBlack228
[This review was collected as part of a promotion.] I've been an avid user of Galaxy phones ever since the original Galaxy Captivate. I chose Samsung as my go to device because I love all the different ways I can customize my android experience. The screen is beautiful and the UI has grown leaps and bounds since the early days!
Value
5
Written by a customer while visiting Samsung US