Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,712 Reviews)
Rating breakdown 15,712 reviews
5 Stars
13,561
4 Stars
1,697
3 Stars
282
2 Stars
87
1 Star
85
83%of customers recommend this product.
(
491 out of
593)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The product have interesting and innovative featur
on August 16, 2025
Posted by: Poisonivy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra delivers a premium flagship experience, combining powerful performance, excellent cameras, and innovative AI features. Its bright, fluid display makes browsing, gaming, and streaming enjoyable, while the Snapdragon 8 Elite for Galaxy processor ensures smooth multitasking and fast performance across apps.
The 200MP main camera is one of the standout features, capturing crisp, detailed shots in all lighting conditions. Samsung’s new ProVisual Engine, powered by Galaxy AI, enhances colors and textures for more natural and professional-quality photos. The zoom capabilities also feel more advanced, making the phone ideal for photography and content creation.
What sets the S25 Ultra apart is Galaxy AI. From smart summaries and productivity shortcuts to seamless task automation, these features genuinely make the phone feel like a helpful assistant. Instead of just being a tool, it adapts to your needs, helping you save time and stay organized.
Battery life is dependable, easily lasting through a full day, and the sleek, durable design gives it a premium feel. Combined with Samsung’s long-term software support, the S25 Ultra is not only powerful today but built to stay relevant for years. Overall, it’s one of the most impressive smartphones available in 2025.
The 200MP main camera is one of the standout features, capturing crisp, detailed shots in all lighting conditions. Samsung’s new ProVisual Engine, powered by Galaxy AI, enhances colors and textures for more natural and professional-quality photos. The zoom capabilities also feel more advanced, making the phone ideal for photography and content creation.
What sets the S25 Ultra apart is Galaxy AI. From smart summaries and productivity shortcuts to seamless task automation, these features genuinely make the phone feel like a helpful assistant. Instead of just being a tool, it adapts to your needs, helping you save time and stay organized.
Battery life is dependable, easily lasting through a full day, and the sleek, durable design gives it a premium feel. Combined with Samsung’s long-term software support, the S25 Ultra is not only powerful today but built to stay relevant for years. Overall, it’s one of the most impressive smartphones available in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Performance is top notch.
on August 17, 2025
Posted by: 2Tall21
[This review was collected as part of a promotion.] The S25 ultra is a boss in performance Im not a gamer but I use it for everything else and then some. I am somewhat disappointed in the s pen downgrade. I used the Bluetooth feature quite a lot on the note 20 model when taken photos. I was pretty bummed out when I tried to use it just to find out that feature had been dropped this year. Even more heartbreaking was expecting a best in class camera, and getting quality and performance closer to that of a 35mm Kodak wind up However I do love the "Galaxy AI" integration and use it multiple times throughout the course of my day. I guess all in all I feel taken and wish i would've gotten the fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on August 18, 2025
Posted by: Dayna08
[This review was collected as part of a promotion.] I love the phone the camera quality is amazing the phone is pretty amazing that's the battery life is absolutely terrible in 2 hours it's dropped 30%
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Hi there Dayna08, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the camera quality and features of your device. We have provided links to articles to help you maximize your battery life, if the intelligent battery did not maximize automatically as intended. We have also shared links to the Samsung Support Team and warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Facebook
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Samsung Warranty
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on August 22, 2025
Posted by: DWILLS
[This review was collected as part of a promotion.] Overall, I love my galaxy s25 ultra. Sometimes it does tend to lag on certain apps or while connecting Bluetooth to something. I have had times where after having it connected in my car then get out and go walk around places and go to look at my phone and my screen will be black with a backlight.. then shut the screen back off then back on and it's fine. So, idk. A glitch I guess. Overall though, I love the speed and that its easy to use and navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This device is a beast! BUT...
on August 22, 2025
Posted by: SemoATL
[This review was collected as part of a promotion.] ..BUT...VERY DISAPPOINTED to loosen the Bluetooth pen and it's functionality especially taking photos!!!!
Please bring it back!
Please bring it back!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fact that this phone has a stylus.
on August 23, 2025
Posted by: GMoneyNYC
[This review was collected as part of a promotion.] I love the Galaxy AI features this phone has to offer and this phone has been a helpful companion to me in my everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra is a Powerhouse with Brains
on August 24, 2025
Posted by: S25Future
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra with AI Galaxy for a little while now, and honestly—it feels like Samsung built this phone for someone like me who needs speed, power, and durability all wrapped in one sleek device. The display is insane. At nearly 7 inches with crazy brightness, I can finally check messages or watch videos outside without squinting like I’m staring at the sun. Everything is smooth and crisp—it almost makes other screens feel outdated. The camera setup is next level. The 200MP lens plus the zoom options actually made me retire my point-and-shoot camera. Photos are sharp, night shots look alive, and AI Galaxy editing tools make average pictures look professional.
Now, the downsides—it’s definitely not cheap, and I do miss the S Pen’s extra Bluetooth tricks, but those are minor compared to everything else this phone brings to the table.
Bottom line: if you want a phone that’s not just powerful but future-proof, the S25 Ultra delivers. This thing is a beast, and I honestly don’t see myself needing another upgrade for a long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best and powerful devices out
on August 24, 2025
Posted by: Hersonhhh
[This review was collected as part of a promotion.] The AI feature is one of the best elements in this phone, it's so accurate and can turn anything that's obstructing object into something more cohesive and appealing.
Honestly it's the best out there because I tried different companies which I don't want to mention, but they all seems to have errors but this one does it with such an amazing precision.
Honestly it's the best out there because I tried different companies which I don't want to mention, but they all seems to have errors but this one does it with such an amazing precision.
Value
5
Written by a customer while visiting Samsung US