Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,752 Reviews)
Rating breakdown 19,752 reviews
5 Stars
17,014
4 Stars
2,133
3 Stars
360
2 Stars
113
1 Star
132
86%of customers recommend this product.
(
865 out of
1,007)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The slickness, it makes you feel empowered, I can'
on November 8, 2025
Posted by: Chicostlouis
[This review was collected as part of a promotion.] The Ai is amazing, Im just diving into these apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra is an excellent phone.
on November 8, 2025
Posted by: Changotote
[This review was collected as part of a promotion.] I went from the Galaxy S23 Ultra to the 25 Ultra and immediately noticed the size and weight difference. This is due to the larger battery witch in my experience runs almost two days without a charge. The quick charge is an amazing feature, when using a compatible fast charger.
Using this phone for photos and editing them with AI is like magic. It's easier than ever to add or delete images, as well as fix lighting, tone, and framing with generative edits.
The AI assistant is super easy to access. Just press the side button and ask a question. The assistant replies quickly in a natural voice.
I enjoy playing games on this phone, as it has no discernible lag and amazing stereo audio.
Overall the phone is sturdy as a rock. I've dropped it a few times and it has survived unscathed.
I was very disappointed with the stylus however. Having used the S23 Ultra's sleek metal stylus with Bluetooth, this phone's stylus seems like a cheap knock-off. No Bluetooth, and made of plastic. For a premium, top-of-the-line device, this seems like a big misstep.
All that being said, I'm very happy with this phone for my day to day use, as I take tons of pictures and play games on it almost exclusively.
I would definitely recommend this phone to anyone that wants a solid phone with top notch camera and seamless AI assistance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone! Great Camera!
on November 11, 2025
Posted by: Mrscheidemann
[This review was collected as part of a promotion.] The new samsung is amazing, im an influencer and i film everything with my samsung s25 ultra, the camara is insane, the AI features of the phones are something you cant believe! It helps you all the way in every single task you have! Honestly one of the best phones i had ever have! The translation feauture with AI is also incredible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and storage!
on November 11, 2025
Posted by: Afterdust24
[This review was collected as part of a promotion.] The camera is amazingly clear and storage is beyond amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is just perfect.
on November 11, 2025
Posted by: MaikolN
[This review was collected as part of a promotion.] Galaxy AI is personally very useful to me during video editing, the Audio Eraser is amazing and the image Object Eraser is impressive. Galaxy AI is the best built in Artificial intelligence that I have ever experienced.
The software is smooth, and the gaming experience is phenomenal always giving 120fps in most games.
The software is smooth, and the gaming experience is phenomenal always giving 120fps in most games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra!
on November 12, 2025
Posted by: Radkat
[This review was collected as part of a promotion.] Had my phone since April 2025, smooth design, bright screen, easy to use, photo quality is amazing! Getting used to the AI feature that helps me search and discover new things. Very happy with my phone. Been a long time samsung user and will continue to purchase samsung products in the future.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey Radkat, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are loving the usage and amazing features of your device. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Lorie J
from Bonham Texas
Expertise:Intermediate
Verified Purchase:Yes
Great model phone - I lost my S24 Ultra and tried an A series. Just wasn't what I needed. Great functions, high speed and the camera is stunning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, November 12, 2025
Hi Lorie J, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are having such a wonderful experience with your device, and that you are finding the camera to be amazing, the speed to be great, and the overall functionality helpful to you every day. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The camera
on November 12, 2025
Posted by: Deadpool609
[This review was collected as part of a promotion.] The Galaxy AI on this phone is great, easy to use, also the camera! Wooof the best camera on zooming in. The games are played very smooth and the streaming video quality is great.
Value
5
Written by a customer while visiting Samsung US