Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(19,746 Reviews)
Open Ratings Snapshot
Rating breakdown 19,746 reviews
5 Stars
17,011
4 Stars
2,131
3 Stars
360
2 Stars
112
1 Star
132
86%of customers recommend this product. 
(
862 out of 1,004
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The camera is amazing
on October 19, 2025
Posted by: QueenFaulkner
[This review was collected as part of a promotion.] Samsung is all I use the camera is the best I love the s-pen
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2025
Hi QueenFaulker, we love hearing that you are so pleased with the usage of your Samsung Galaxy S25 Ultra. We love that you are enjoying capturing amazing photos and videos with your camera, and that the S Pen is a great addition to your usage. Please, reach out to us again if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on October 19, 2025
Posted by: Donnie
[This review was collected as part of a promotion.] I always loved Galaxy Phone and this one does not downfall top of the line
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2025
Hey Donnie, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are thrilled with the usage of your phone, and finding it meets and exceeds your expectations. We have shared a link to the Samsung Support Team to offer their expertise if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone! Love the Galaxy AI feature
on October 22, 2025
Posted by: RomyDC
[This review was collected as part of a promotion.] I have been using Samsung Galaxy S25 Ultra from 3 months and just love the phone. The performance of the phone is extremly good. I use the phone for almost all activities from playing games, emails, shopping, banking, calls, social media etc and all apps work excellent. The camera zoom can be zoomed to see moon surface (pictures attached). The Galaxy AI feature helps automate tasks and setup calender reminder.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there RomyDC, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the performance and usage of your new phone. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
If you're like me coming from the s22 ultra
on October 22, 2025
Posted by: DPaulaRD
[This review was collected as part of a promotion.] As the title says, if you come from there, you will see the change that I saw since I turned it on. The fluidity and autonomy are incredible, and you will love the photos you will take with your new equipment.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there DPaulaRD, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so pleased to hear you are enjoying the enhanced features and capabilities of your new device. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I did not feel much better than my old s22 ultra
on October 23, 2025
Posted by: Jjruiz
[This review was collected as part of a promotion.] I feel like my old galaxy s22 ultra took better pictures than this one, also the speed of the software is not noticeable. I miss to take selfies whit the pen (I used to do it frequently).
The battery life improved a 20%.
I'm waiting to see the new features on the s26 ultra in order to upgrade, I'm used to wait 2 of more years before upgrading but I feel like I'm still having an old phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most advanced and reliable galaxy phone so far
on October 23, 2025
Posted by: Mrgalaxy
[This review was collected as part of a promotion.] I really enjoy the ai features to create emojis in text. I like everything about my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S models
on October 25, 2025
Posted by: Dpp310
[This review was collected as part of a promotion.] Galaxy s models have never failed to meet my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderfull
on October 26, 2025
Posted by: Naticah9
[This review was collected as part of a promotion.] Galaxy AI IS THE BEST IN THE WORLD, DAMSUNG IS THE BEST
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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