Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,744 Reviews)
Rating breakdown 19,744 reviews
5 Stars
17,010
4 Stars
2,131
3 Stars
360
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
861 out of
1,003)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
I like the samsung Galaxy S25 ultras camera's
on October 1, 2025
Posted by: CTEProfessorX
[This review was collected as part of a promotion.] Hello, Everyone. I would like to share with you, how My Samsung galaxy S25 Ultra has saved the day for me time and time again. Like to yesterday, while teaching I had an issue pop up that needed a quick fix. The wifi firewall blocked my students from gaining access to a vital website. My phone saved the day. I was able to turn on my hotspot. The crazy part was how many students got on my hotspot and how far away it worked, With out being pluged in to a power cable. The battrie life is awsome. I didn't need to charge my phone after. I was able to use my galaxy AI during this time as well to help with my lesson. We use it to help augment information gathering on topics like construction ethics, to jobsite layouts and blueprint reading. This phone with Galaxy AI have changed the way I instruct my lessons. I use my Galaxy S25 ultra more then my laptop. It just works better and faster. So its my goto for most things. i haven't got to the best part yet the camera is insane so many options wow! I use my camera everyday to take videos and photos of projects we are working on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2025
Posted by: Mamaforever
[This review was collected as part of a promotion.] Love that they brought back the pen! Love the battery life. All day and still have some left. That is after playing music 80% of the day.
Value
5
Response from Samsung USBy R&R Team, October 1, 2025
Hello Mamaforever, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the enhanced features and battery life of your device. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on October 5, 2025
Posted by: Rach14
[This review was collected as part of a promotion.] I am so pleased with my S25 Ultra! The camera is amazing and "Galaxy AI" is so fun to use !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery issue
on October 8, 2025
Posted by: Lovequinn
[This review was collected as part of a promotion.] Battery issue after paying this big amount of money is not acceptable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is AWESOME!
on October 8, 2025
Posted by: Toptier
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for work and personal use and everything about it is amazing. It has all the features I need.
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Value
5
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Toptier, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are finding this device to be so easy to use, and useful for such a range of daily tasks. We have shared a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Phone
on October 8, 2025
Posted by: babeechler
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra w/ Galaxy AI. It has become so important to my daily life, including my home life and work life.
I use the Galaxy AI - Interpreter when dealing with some patients I see who don't speak English. It has made a huge impact on how I am able to communicate with my patients
I also use Galaxy AI's Photo Assist with my precious family photos, allowing me to make touch ups to family photos.
The uses Galaxy AI is limitless. I am finding new possibilities every day.
I own all Samsung products and I love how they all work together seamlessly, it's amazing.
I use the Galaxy AI - Interpreter when dealing with some patients I see who don't speak English. It has made a huge impact on how I am able to communicate with my patients
I also use Galaxy AI's Photo Assist with my precious family photos, allowing me to make touch ups to family photos.
The uses Galaxy AI is limitless. I am finding new possibilities every day.
I own all Samsung products and I love how they all work together seamlessly, it's amazing.
Value
5
Response from Samsung USBy R&R Team, October 8, 2025
Hey there Babeechler, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are thrilled that you are so pleased with the enhanced features, and are finding this device to be a great companion for both work and family uses. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on October 10, 2025
Posted by: RaqSee
[This review was collected as part of a promotion.] I love my S25Ultra. I have always been a Samsung Galaxy lover. Front the the 1st S series to the Note series and now the S25 Ultra. The advanced features are awesome. The new Gemini /AI features are also super cool. I can do almost anything with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product meets expectations
on October 11, 2025
Posted by: M4rv1n
[This review was collected as part of a promotion.] I haven't used he galaxy ai but I am sure it works just fine
Value
4
Written by a customer while visiting Samsung US