Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,164 Reviews)
Rating breakdown 7,164 reviews
5 Stars
6,121
4 Stars
848
3 Stars
115
2 Stars
40
1 Star
40
77%of customers recommend this product.
(
144 out of
188)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
One of the best Android Phones of 2025
on March 2, 2025
Posted by: CarlosE
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn't just a phone; it's a statement. Wrapped in a luxurious titanium finish, it feels like holding a piece of tomorrow. The display? A visual feast. Colors pop, blacks are deep, and the new anti-reflective coating laughs in the face of direct sunlight. Seriously, outdoor viewing has never been this good.
One UI 7 is a dream. It's fluid, intuitive, and makes navigating the phone a pure joy. Apps launch in a blink, multitasking is seamless, and everything just works. Then there's the camera – a marvel of mobile photography. The AI enhancements are genuinely impressive, turning everyday snapshots into gallery-worthy images. Missed the perfect moment? No problem. AI editing lets you tweak and perfect photos from the comfort of your couch.
The new rounded corners and near-invisible bezels are a masterstroke. The phone feels incredibly comfortable in hand, and the expansive screen delivers an immersive experience. It's like holding a pocket-sized cinema.
The only slight stumble? The S Pen's Bluetooth omission. It's a minor gripe, but a curious backtrack. As a first-time Galaxy (and Android) user, I'm still getting acquainted with the S Pen, but the lack of Bluetooth features does feel like a missed opportunity.
Despite that, the S25 Ultra is a powerhouse. If you're upgrading from a 2023 model, or looking for the absolute best Android has to offer, this is it. It's a premium device that delivers on every front.
One UI 7 is a dream. It's fluid, intuitive, and makes navigating the phone a pure joy. Apps launch in a blink, multitasking is seamless, and everything just works. Then there's the camera – a marvel of mobile photography. The AI enhancements are genuinely impressive, turning everyday snapshots into gallery-worthy images. Missed the perfect moment? No problem. AI editing lets you tweak and perfect photos from the comfort of your couch.
The new rounded corners and near-invisible bezels are a masterstroke. The phone feels incredibly comfortable in hand, and the expansive screen delivers an immersive experience. It's like holding a pocket-sized cinema.
The only slight stumble? The S Pen's Bluetooth omission. It's a minor gripe, but a curious backtrack. As a first-time Galaxy (and Android) user, I'm still getting acquainted with the S Pen, but the lack of Bluetooth features does feel like a missed opportunity.
Despite that, the S25 Ultra is a powerhouse. If you're upgrading from a 2023 model, or looking for the absolute best Android has to offer, this is it. It's a premium device that delivers on every front.
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there CarlosE, thank you for taking time out of your day to share your thoughtsa bout your Samsung Galaxy S25 Ultra. We love hearing how impressed you have been with the features and capabilities of your new device. We love that you have enjoyed exploring the features of Galaxy AI and are integrating these features in to your usage. We have provided a link to an article to help you discover the S Pen capabilities of your device. We have also provided a link to the full device manual to help you align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team if any questions come up as you continue exploring and using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on March 2, 2025
Posted by: DTownes
[This review was collected as part of a promotion.] I recently upgraded from my trusty Samsung S9+ to the Ultra25. I had read reviews and opted for this phone.
Clearly there is an enormous change between the phone I gave up to this one.
But I also am finding that the larger screen makes it easier to read, easier to update spreadsheets without expansion or frustration, easier to work in other 3rd party pieces of software apps based on speed, size of device and screen choice.
I also opted for the wristlet case in the end I am very pleased with my choice.
Clearly there is an enormous change between the phone I gave up to this one.
But I also am finding that the larger screen makes it easier to read, easier to update spreadsheets without expansion or frustration, easier to work in other 3rd party pieces of software apps based on speed, size of device and screen choice.
I also opted for the wristlet case in the end I am very pleased with my choice.
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there DTownes, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with your upgraded device, and are finding it so useful for so many daily tasks. We have provided links to a few resources to help you become more familiar with your new device and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 2, 2025
Posted by: GustavoP
[This review was collected as part of a promotion.] Excellent mobile phone, especially the processor speed and the NOW BRIEF and Audio Eraser functions.
Every day, I start with the Now Brief, with information about the methodology, relevant news, in addition to my commitments to my schedule. In addition, in leisure situations with my family, the great camera makes excellent photos and videos.
Every day, I start with the Now Brief, with information about the methodology, relevant news, in addition to my commitments to my schedule. In addition, in leisure situations with my family, the great camera makes excellent photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy setup, sleek look and great features
on March 2, 2025
Posted by: espwoj2
[This review was collected as part of a promotion.] Easy app downloads, great features. Love the easy of the pen. Pictures are clear and many new options.seamless actions across apps,” “Now Brief,” or “Audio Eraser”
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there Espwoj2, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced features of Galaxy AI and additional capabilities of your new phone. We have provided a link to the Samsung Support team for your convenience. they can answer any questions that may come up as you continue exploring your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 3, 2025
Posted by: Disnerd
[This review was collected as part of a promotion.] As a long time Samsung galaxy user, the new S25 Ultra has held up to the standard I expect to get with my phone purchases. It has all the features I've been accustomed to having, and as always with a newer model, a few new ones such as the galaxy Ai. Overall, a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best productivity on a phone
on March 3, 2025
Posted by: Criforsams
[This review was collected as part of a promotion.] The new AI is amazing...pictures and video looks sharp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on March 3, 2025
Posted by: Car1996
[This review was collected as part of a promotion.] The quality of this phone is extremely excellent I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung superiority
on March 4, 2025
Posted by: Drew4sail
I have used Samsung S series phones for decades and would not consider using any other product
Written by a customer while visiting Samsung US