Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(15,715 Reviews)
Open Ratings Snapshot
Rating breakdown 15,715 reviews
5 Stars
13,564
4 Stars
1,697
3 Stars
282
2 Stars
87
1 Star
85
83%of customers recommend this product. 
(
491 out of 593
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Phone cameras
on July 7, 2025
Posted by: Carlos1
[This review was collected as part of a promotion.] I like all the features, especially the S pen i like the galaxy ai for writing and how it changes photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great operation, slight regression in features
on July 7, 2025
Posted by: mw1029
[This review was collected as part of a promotion.] The S25 Ultra is good overall. I like the shape of the phone in-hand. The flat edges and softer corners make it feel more comfortable and modern for me compared to my previous S22 Ultra. The operating system is super fluid and the processor has no issue keeping up. I've never had any noticeable lag. The camera is decent and the display is beautiful. One drawback is the lack of Bluetooth in the S Pen which I used frequently to take group pictures (although I can now just use my watch to take pictures), but I do still find it useful. Another shortcoming is the battery. I have found it to be okay, but nothing stellar.
The Galaxy AI are genuinely useful and the inclusion of Google Gemini is great. I have never seen something so effortlessly remove objects from images like this phone does with Galaxy AI. It will be unfortunate if we ever have to pay for these features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone, some oddities
on July 7, 2025
Posted by: Strikes
[This review was collected as part of a promotion.] So starting out this review id like to say I use galaxy Ai to play around with, it really doesn't make that big of an impact for me. however what does make a really big impact is the processing power to run galaxy Ai this phone, is incredible, I rarely notice any slowdown the only thing I've experienced some issue with exclusively youtube running in the background the phone every month or so will decide youtube is actively destroying it and the phone gets super hot. like almost too hot to touch, and the battery will drain within the hour, its not too big of an issue but I figured people who are listening to youtube at work should know that this can happen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New shape is easy to handle slim and resistent
on July 8, 2025
Posted by: Gragox
[This review was collected as part of a promotion.] Battery last longer, very convinience to handler i mean big and handable. Keep loving using s pen and witn the new improve AI everything goes smooth, making all task easy and dinamic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ultra phone
on July 16, 2025
Posted by: Triple M
Verified Purchase:Yes
I recently switched from the s23 ultra to s25 ultra and i love the new design.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life and storage on this device is great
on July 16, 2025
Posted by: Plom66
[This review was collected as part of a promotion.] The integration of the AI feature on the S25 Ultra has significantly enhanced my workflow. The capability to review work emails for grammatical accuracy and proper punctuation has demonstrably improved the quality of my written communications.
Definitely would buy this phone over all phones on the market right now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultimate Flagship Experience!
on July 16, 2025
Posted by: Jalali
[This review was collected as part of a promotion.] The Samsung S25 Ultra is truly a game-changer! From the moment I started using it, I've been blown away by its premium feel, stunning display, and absolutely incredible camera system. It handles everything I throw at it with ease, whether I'm streaming high-quality movies, diving into graphic-intensive games, or powering through work tasks. The performance is consistently fluid and responsive.
What truly elevates the experience is Galaxy Al. Features like Generative Edit have transformed my photos, letting me easily refine shots and remove unwanted elements with magical precision. The live translation capabilities are also incredibly useful, making communication across languages a breeze. This device isn't just a phone; it's a productivity hub and a creative powerhouse all in one. The battery life is fantastic, easily getting me through a full day of heavy use. Samsung has truly outdone themselves with the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is great!
on July 19, 2025
Posted by: mmmmmkeith
[This review was collected as part of a promotion.] I use my phone for personal use and the phone is great. the design is sleek and the galaxy ai feature for pictures is great to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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