Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,295 Reviews)
Open Ratings Snapshot
Rating breakdown 30,295 reviews
5 Stars
25,936
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This phone has been great.
on September 28, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I have been a long time Samsung Galaxy user, I have tried multiple different phone makers and Samsung Galaxy s 25 ultra has been the best phone I have used.
Durability is a major thing that I take into account when thinking about how good a phone is.
I chose to go all out when I upgraded this last time and I have not been disappointed! Camara is amazing memory is great, internet browser is fast and I have service in a lot of places most people don't up here in northern New Hampshire.
I am constantly streaming music through the phone and the quality is great.
I love how easy it is to customize my phone with different font backgrounds and music as my ringtone.
I am a plaiting room matinence technician and my phones definitely take a beating, and I'm shocked that my screen has held up! I am exposed to multiple acidic chemicals and high temperatures with really high humidity and this S25 Ultra has not even been phased at all.
Now I understand that usually you sacrifice features for durability but I think this phone is perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung's always the BEST!
on September 28, 2026
Posted by: Android2use
[This review was collected as part of a promotion.] I have owned a Samsung phone for over 10 plus years. Many years ago I chose Samsung as I felt it was the best Android for me. I used to upgrade whenever a new one was available, but I'm hanging onto my S2025 Ultra. I use it for communication, streaming shows at night, some social media and photos. I have taken some spectacular photos with this phone. Every day I realize it is capable of so much more than i use. Samsung will always be my phone. Even though my current phone is a 2025, it feels like new!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 Ultra
on September 28, 2026
Posted by: Cruiser31
[This review was collected as part of a promotion.] This has been a great phone for me. I chose this model specifically for the camera features. I travel for fun a lot and having this phone with me allows for amazing pictures without the hassle of traditional camera equipment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always
on September 28, 2026
Posted by: SamtotheSung
[This review was collected as part of a promotion.] I chose this ohone as an upgrade from the previous Gen models. Then shortly later the new folds came out and I cant wait to upgrade to one of those. I use my phone daily, from note-taking, phone calls, emails, and even playing games to kill time. Never had any issues, and most likely will never have them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra: Best Phone I've Owned.
on September 28, 2026
Posted by: DiscerningPhoneGuy
[This review was collected as part of a promotion.] I chose the S25 Ultra as I have always enjoyed the large format, outstanding display, and large memory availability of Samsung's flagship phone. The S25 was a significant step up from my prior version and the quality is outstanding. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My ultra galaxy
on September 28, 2026
Posted by: Jjfolks
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Big change from an LG phone
on September 28, 2026
Posted by: Oldwolf
[This review was collected as part of a promotion.] I chose the S25 Ultra to replace a 4 year old LG phone, mostly because LG decided to get out of the phone business. There was a learning curve moving to the Samsung line, but it proven to be worth the effort. I mostly use my phone for calls and text messages, but the is room for some minor gaming, social media, and internet searches. Overall I am happy with the phone and would strongly consider upgrading to another Samsung when the time comes.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung enthusiast loving the S25 Ultra
on September 28, 2026
Posted by: Beardo
[This review was collected as part of a promotion.] These days I chose the S25 Ultra just like the Note 20 Ultra I had before it. Samsung does phones very well and I appreciate their ability to make each one my own. The one critique I have for this product is the loose piece that rattles inside the phone. Otherwise, I love these phones and can't wait to see that the future holds for Samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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