Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,368 Reviews)
Rating breakdown 14,368 reviews
5 Stars
12,407
4 Stars
1,550
3 Stars
253
2 Stars
82
1 Star
76
82%of customers recommend this product.
(
434 out of
531)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Excellent Phone
on February 11, 2025
Posted by: giantsjd
[This review was collected as part of a promotion.] A nice upgrade from my previous phone. The camera takes amazing pictures and video. I couldn't be happier with my decision to buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super powerful device
on February 11, 2025
Posted by: Zamsung
[This review was collected as part of a promotion.] Perfect device especially the cameras with the advanced AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's just a great over all phone
on February 11, 2025
Posted by: Jaseshotts
[This review was collected as part of a promotion.] I love my phone and I will never have anything else but a samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra device ever! AI is a life saver.
on February 11, 2025
Posted by: JoshuaNeuen
[This review was collected as part of a promotion.] I'm loving all the new AI features on the 25 series, especially on the Ultra! The Now Brief right on my lock screen is such a convenient and quick way to get all of my important news and updates personalized for me. The Gemini and Bixby integration and shortcut is very handy as well and makes using the AI a breeze. The S25U is so sleek and stylish now too, it's my favorite device I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greate new Phone To Start off the New Year
on February 11, 2025
Posted by: Samsung2025
[This review was collected as part of a promotion.] This years new S25 Ultra is Amazing, I've been using it for about a month now and I've yet to find one big flaw. The new seamless experience across all apps as well as the fact that The AI integration works really well. I've found myself using it to set reminders as well as making calls. The Camera features now has audio removal and it works really well. The new log video just adds a whole new step when it comes to filming and creative adjustments. And there are now new features when making calls and those are incredibly helpful. The new design and lighter weight make a big difference this years jump is incredible, as someone who previously owned the s22 ultra there are big differences, in processing power, camera, sleek design, better screen, Better UI functionality. It's a really good phone, and I'm Glad I've made this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive weight and screen is incredible.
on February 11, 2025
Posted by: LakerDB
[This review was collected as part of a promotion.] Obviously, the best one yet. It's lightweight and so smooth in transitions.
Did I mention how light it is?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Surprised I like it this much
on February 11, 2025
Posted by: Djeijah
[This review was collected as part of a promotion.] I was planning on skipping this year and getting the s26 ultra but I ended up having and trading in my s24ultra (a fantastic phone). I love the feel of the s25 in hand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not too much innovation, only for technical users.
on February 11, 2025
Posted by: S2UsaUser
[This review was collected as part of a promotion.] I don't see too much innovation in this new version of Samsung Galaxy. The AI it's not too developed as other AI in the market. Like, Copilot or Chat got for example. What turns the Gemini AI no too impressive with S25. I wish the AI could work as a virtual assistant, that could access and service on my email, or check my photos, or check my my browser history and etc. I really loved the screen, it's much better than the older version, specially because not get dirty so easily and anti reflective. I think the screen could be bigger in the next version, because to be honest I don't see real reasons to change from S24 to S25. We don't have too much changes to make worthy this financial investment. We need a bigger screen and a better AI in the next version.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hey there S2UsaUser, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important it is to feel that you have made a good investment in your new device and getting amazing features with an upgrade. We are happy toh ear you are pleased with the enhanced display, and we would love to help you with the additional features of Galaxy AI. We have provided a linkto the Samsung Support Team to work with you one on one to ensure your device operates as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US