Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,914 Reviews)
Rating breakdown 19,914 reviews
5 Stars
17,132
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
996 out of
1,146)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
2
The product has great features
on September 19, 2025
Posted by: 0rezi42p
[This review was collected as part of a promotion.] Bixby helps
things work fast
And easy and simple define why it's caller samsung
things work fast
And easy and simple define why it's caller samsung
Value
2
Response from Samsung USBy R&R Team, September 22, 2025
Hi there 0rezi42p, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding Bixby to be helpful in navigating and using your phone. We have provided a link to the manual for your device to assist you with the alignment of the settings and discovery of additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Veena
from Minnesota
Expertise:Beginner
Verified Purchase:Yes
I am.very happy with this purchase. Its very nice.i like the few different features .very fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on November 5, 2025
Posted by: CopenHatin
[This review was collected as part of a promotion.] The galaxy s25 ultra had exceeded my expectations, the Galaxy AI updates have really been useful in my work and made my productivity go up noticeably. Love the beautiful, crystal clear display and great pictures it takes. I had the s24 ultra previously and the s25u in my opinion is a great successor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i love the quality of this phone
on November 7, 2025
Posted by: PayPay
[This review was collected as part of a promotion.] this phone has amazing speed an excellent screen and oh my goodness super good battery life it takes so long for my phone to run out of battery after a full day of scrollling social media and watching videos and listening to music all day at work
Value
5
Response from Samsung USBy R&R Team, November 7, 2025
Hi there PayPay, thank youf or your feedback on your Samsung Galaxy S25 Ultra. We love hearing you are so amazed withthe speed, display, and battery life of your new device. We have provided a link to themanual to assist you in integrating additional features in to your usage like Galaxy AI. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Alberto
from Tampa FL
Expertise:Expert
Verified Purchase:Yes
Really psyched with the 1TB it's so much storage it's great. This phone in particular also feels really fresh and updated and Ive had many Samsung phones. Really feels like the latest technology.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 ultra
on November 16, 2025
Posted by: TheMrsA
[This review was collected as part of a promotion.] It's so easy to use the camera and storage is everything
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung lovers
Expertise:Expert
Verified Purchase:Yes
Thanks for this phone. I love it.
I recommend. Great
I recommend. Great
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
I love how much longer the battery last!
on November 20, 2025
Posted by: Poptartzftwsz
[This review was collected as part of a promotion.] I love everything about the phone so far still more to explore its features!
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey there Poptartzftwsz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving everything about this new device, and that you are having such a wonderful time exploring all of the amazing features of your phone. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US