Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,912 Reviews)
Rating breakdown 19,912 reviews
5 Stars
17,130
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
995 out of
1,145)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I would like another one
on November 11, 2025
Posted by: Kristierich53
[This review was collected as part of a promotion.] I just love the phone it did almost everything I just really enjoy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the greatest phone i used ever
on November 24, 2025
Posted by: Mayankprajapati
[This review was collected as part of a promotion.] Ai is very good ,vamara and processor is excellent
Value
5
Response from Samsung USBy R&R Team, November 24, 2025
Hey there Mayankprajapati, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be so amazing for your usage, and that the camera and processor are so excellent. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: JeanMarie
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
My Samsung upgrade to a S25 ultra has surpassed my expectations. I got the z fold but it's too much screen for me so my young adult daughter uses it. She loves it. The purchase was super easy. The phone is smooth, fast and sturdy. I love everything about this phone. The transfer of data was seamless. I'm a Samsung loyalist from now on. They never disappoint.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 18, 2025
Hey JeanMarie, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you have found this device to not only meet your expectations but to exceed them and that the inital usage and setup of your device was so easy. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra The Greatest
on December 20, 2025
Posted by: Johnny
from Philadelphia, Pennsylvania
Expertise:Expert
This Phone Is The Greatest Verizon S25 Ultra!! This Is The Best Phone & I Only Use Samsung Galaxy This I Is The Greatest Phone Does More Then My Tablet!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mbbb
Verified Purchase:Yes
too big, difficult to hold
too big, difficult to hold
too big, difficult to hold
too big, difficult to hold
too big, difficult to hold
Response from Samsung USBy R&R Team, January 8, 2026
Hi there Mbbb, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know our customers have a range of different wants and needs from your chosen device. We do our best to provide a range of devices to meet these different preferences, and if you are finding the Galaxy S25 Ultra too large, we have the Galaxy S25+ and Galaxy S25 that are smaller and may feel more comfortable in your hand. We have provided a link to the Samsung Support Team to assist you any time you have questions. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Packed for the long haul.
on February 9, 2025
Posted by: Megatron3
from Baton Rouge, LA
Expertise:Expert
Came from the s23ultra and this is a phenom. Can't say I used the S-pen much if at all so I didn't miss the Bluetooth function going poof. This phone is blazing fast. Screen quality is crazy beautiful (kudos Samsung). Battery life is remarkable, seriously. It took 4 days for it to catch but when it did, WOW. Easily can go a day + on one charge. Charging is fast. The new UI is Priceless and soooo much fun. No overheating issues or nothing. Absolutely no hiccups so far (9 days in). This phone was created to take it's user on a 4 yr ride, respectfully. Trade-in program is top-notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on February 14, 2025
Posted by: Valeri
[This review was collected as part of a promotion.] I like the phone design also i very vast and i thing i will keep it for long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has unbelievable features
on February 15, 2025
Posted by: Earnestj5
[This review was collected as part of a promotion.] I love listening to audible books I stream music on my new phone i use Facebook and Instagram and X Snapchat
Value
5
Written by a customer while visiting Samsung US