Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,912 Reviews)
Rating breakdown 19,912 reviews
5 Stars
17,130
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
995 out of
1,145)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Customizing App Screen
on October 24, 2025
Posted by: Jay1
from Spartanburg, SC
Expertise:Intermediate
Hey... I love Samsung!!! Just brought the Ultra, and I am having fun!!! My only complaint is that it's long or my hand is short whoopty doo!!! Any way, is there a way to get apps to settle at the bottom of screen vs the top? I tried with custom but they still pop back to the top. I think this would be great for us short thumb samsungites!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Siva
from Texas
Expertise:Expert
Verified Purchase:Yes
I have had several smart phones with the IP rating 68, my Samsung s25 ultra has the same rating but it stopped working when it fell into the kitchen sink, it was there for less than a minute
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Hi there Siva, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when you have a device that is not operating as intended or expected. Often times when a device is damaged through exposure to water it is also exposed to additional debris, minerals, or materials in the water that are causing the damage to your device. We have provided a link to the Samsung Support Team to assist you with any and all options available to you for a resolution with this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the new camera and speed of the phone.
on March 24, 2025
Posted by: GTBUZZFAN12
[This review was collected as part of a promotion.] I switched from a Galaxy S22 Ultra, so the upgrade was significantly. I really like the new camera and speed of the phone. The audio eraser function is also great for isolating certain sounds and removing unwanted background noises.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 28, 2025
Posted by: JanuaryMilli
[This review was collected as part of a promotion.] I use my phone for work and personal use. I am a devoted Samsung user. No issues with the 25 Ultra thus far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone in the market.
on March 25, 2025
Posted by: 213nels
[This review was collected as part of a promotion.] The audio eraser feature is probably the best part of this phone that I've used so far.
The speed of the phone is also, remarkably faster than I expected.
The speed of the phone is also, remarkably faster than I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on June 6, 2025
Posted by: Kana88
[This review was collected as part of a promotion.] Picture clear, great quality. Fast processor. I like how the pictures look clear and neat. The length of the phone is good. The apps work super fast and doesn't crash.
Value
5
Written by a customer while visiting Samsung US
Posted by: KP07
from Lincoln, NE
Expertise:Intermediate
Verified Purchase:Yes
The phone is built very solid and functions are smooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 21, 2026
Hi KP07, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the build quality and capabilities of your device. We would love nothing more than to hear from you again any time you have questions, or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Features are awesome
on February 28, 2025
Posted by: Mynativestyle
from Fort Defiance AZ
Expertise:Intermediate
I love Samsung they are absolutely just the perfect phones for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US