Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,716 Reviews)
Rating breakdown 15,716 reviews
5 Stars
13,564
4 Stars
1,698
3 Stars
282
2 Stars
87
1 Star
85
83%of customers recommend this product.
(
491 out of
593)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This phone is amazing
on June 20, 2025
Posted by: Nachopappi
[This review was collected as part of a promotion.] I bought the Samsung S25 Ultra because I did alot of research and saw many great reviews. When I received my new phone my mind was blown. Its super fast for any type of project that I have in mind or for the best games there is out there. I love how great the cameras are, its like have a built in telescope on my phone. Samsung AI is really great and has been such a huge help even though I haven't scratched the surface on what it can do. I highly recommend this phone for everyone because no matter what you want to use it for, it will surpass your imagination on how well it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome features
on June 21, 2025
Posted by: mishka
[This review was collected as part of a promotion.] galaxy ai is so much help when searching for answers! the features for the camera help turn your photos into art! i upgraded from the Samsung 23 ultra. my s25 ultra it's much faster in every way! i can't wait to see what samsung has to offer in the future! this was by far the best upgrade so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the real flagship!
on June 23, 2025
Posted by: Flagship
[This review was collected as part of a promotion.] Everything works smooth in this device. The only con is the pen with no Bluetooth feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like this phone because streamers I watch use th
on June 24, 2025
Posted by: mackite
[This review was collected as part of a promotion.] I had a Samsung phone a while ago, it was a Note 4. I wanted this phone for the superior camera, android os and Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Posted by: Naughty Forever
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
overall a nice upgrade from my s20. the size of the phone is nice. the battery holds up really nice throughout the day. there are a couple of things that i don't like is the fact that you have to press enter after entering your passcode versus just the passcode. can't access secure folder through other apps so you would need to move it out and then place it back in. dragging down to see incoming app messages from the top is more difficult as i would need to do it multiple tries in order to see it. hope they fix some of these minor things but i do like the phone overall. i haven't had much use for the stylist probably not use to using it. i do miss the expandable memory card. that was ultimately why i didn't upgrade my s20 till now.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device to be a nice upgrade from your previous device, and are currently exploring all of the amazing features of Galaxy AI. We have provided a link to the full device manual to assist you in further discovery, and aligning the settings to your preferences. We appreciate you sharing your feedback on the software updates you would like to see as we consistently making upgrades to the experience for our customers. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
2
Nice screen. Poor design.
on June 24, 2025
Posted by: UltraFans
[This review was collected as part of a promotion.] The screen is more comfortable compared with S24 Ultra. The phone is lighter than S24 Ultra so friendly to ladies, that said I don't care about the phone weight too much. The AI improves and make the user experience even better. The back camera rings design is horrible, way too ugly compared with previous versions. The thick black rings design destroyed the phone and makes it look like a cheap entry level phone.
Value
2
Response from Samsung USBy R&R Team, June 25, 2025
Hey there UltraFans, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced display design and quality, along with the lighter design of the device. We appreciate you sharing your feedback on your preferences for the camera appearance. We hope you'll reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've had in years
on June 28, 2025
Posted by: AmbeMaatKiJay
[This review was collected as part of a promotion.] This is super light weight, sleek design without any compromise in performance. The new Galaxy AI feature is superb! I find myself using it more often because it is user-friendly and gives better reposnses than other AI apps I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy 25 Ultra
on June 28, 2025
Posted by: Shae91B25U
[This review was collected as part of a promotion.] I primarily use my Samsung galaxy 25 ultra for work and staying connected with my family.
The new Galaxy AI is absolutely incredible. Ive used it with my photos, google searches and to navigate my phone handsfree while driving. Its very smooth and works beautifully with everything I do. Its incredibly accurate with google searches along with giving the link to where i can find the source of said information. I love the new updates and look forward to seeing and learning more about everything its capable of!
The new Galaxy AI is absolutely incredible. Ive used it with my photos, google searches and to navigate my phone handsfree while driving. Its very smooth and works beautifully with everything I do. Its incredibly accurate with google searches along with giving the link to where i can find the source of said information. I love the new updates and look forward to seeing and learning more about everything its capable of!
Value
5
Written by a customer while visiting Samsung US