Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(26,913 Reviews)
Open Ratings Snapshot
Rating breakdown 26,913 reviews
5 Stars
23,088
4 Stars
2,967
3 Stars
521
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,134 out of 1,321
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Absolutely love this phone
on June 29, 2026
Posted by: OnlyStanz
[This review was collected as part of a promotion.] The phone, the features, the camera .. Best phone on the market in the world. Galaxy user for life!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features
on June 29, 2026
Posted by: heavenly
[This review was collected as part of a promotion.] I love the Galaxy line of phones! I've had one since the 22. It exceeds my every need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a good phone, but lacking some features
on June 29, 2026
Posted by: CYoung
[This review was collected as part of a promotion.] Im not interested in the Galaxy AI or any of those related features, so I will not be going over them in my review. However, The phone and camera are great. The stylus would be nice, however Samsung gutted most of its features and so I end up NEVER using it, its effectively a useless paperweight because theres just no practical use case for it. All air gestures were removed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone especially with pictures.
on June 29, 2026
Posted by: Odjebit82
[This review was collected as part of a promotion.] Device has a great length battery life, takes great pictures, and you can hear your calls very clear as if the person standing next to you. So far best phone I've had. Wouldn't change Samsung for any other phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung S25 Ultra has simplified everyday life
on June 29, 2026
Posted by: Momoffive
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a true flagship powerhouse, blending incredible hardware with useful Galaxy AI features. Its premium build quality, highlighted by a titanium frame, makes it feel durable and sophisticated. The 6.9-inch display is exceptionally sharp, featuring an anti-glare coating that makes it easy to view even outdoors. Performance is incredibly fast and responsive, handling multitasking and gaming without any lag. Its camera system is a major highlight, with a 200MP main sensor and amazing zoom capabilities. Battery life is reliable, lasting a full day and supporting 45W charging. Its most defining features are the built-in S Pen for precision note-taking, and Samsung DeX, which turns your phone into a desktop workstation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on June 29, 2026
Posted by: DDRay1
[This review was collected as part of a promotion.] The galaxy s25 i have has been without question the best phone I have owned.
Great picture taking and editable. Easy to use. Fast with plenty of storage. Fun using the AI feature.
I have a good case with glass protection so i never worry about drops.
Again, the best phone I have ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and easy to use.
on June 29, 2026
Posted by: Dee1128
[This review was collected as part of a promotion.] I use my phone to help me do homework. It has great features and is easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Doesnt work
on June 29, 2026
Posted by: Kindsay
[This review was collected as part of a promotion.] I cant list all of it theres lots of things wrong with my phone it will have to go through a diagnoses I know it freezes its not loud enough for me I know that the phone only has one speaker when I researched it it told me that it has two speakers and maybe there is other things wrong with the phone I just cant list it all
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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