Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,386 Reviews)
Open Ratings Snapshot
Rating breakdown 14,386 reviews
5 Stars
12,422
4 Stars
1,552
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
442 out of 540
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Excelent product. Runs smoothly with One UI 7.
on February 11, 2025
Posted by: Humble
[This review was collected as part of a promotion.] Haven't used the coolest features in AI but I love that the phone is lighter than the S24 Ultra, has the rounded edges. The S25 Ultra screen has a very fast response time. The phone gives me a daily briefing of the day and in general it works better than the older Samsung phones I've had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance
on February 11, 2025
Posted by: Urdanetamdc
[This review was collected as part of a promotion.] The speed of processor is exceptional and the quality of pictures are impressive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone I've had!
on February 11, 2025
Posted by: Anyeis
[This review was collected as part of a promotion.] Honestly it's this phone just out performs anything in its price range. From the UI speed to the camera. Great features and also very durable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New, Cool & Innovative!
on February 11, 2025
Posted by: SushiGambino
[This review was collected as part of a promotion.] Multitasking among apps is phenominal on the S25 Ultra! Daily updates from "Now Brief" is an absolute necessity! The camera amenities are truly futuristic! The AI capabilities are unquestionable! Starlink capabilities will be no brainer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone I love it the camera is good and apps
on February 11, 2025
Posted by: Jaylove
[This review was collected as part of a promotion.] I love the s pen and the apps are working fast and efficient
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone for the daily user who loves photos
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently switched from the Samsung Z Fold 5 to the S25 Ultra, and I have to say, it's exceeded my expectations. The Z Fold 5 is the go-to phone if you’re into big screens for content consumption, but I was looking for something with better camera quality—and the S25 Ultra delivers in spades. The camera performance is stunning, easily one of the best I’ve seen. The processing speed is also lightning-fast, and the display quality is noticeably better than what I was getting on the larger Fold screen. Honestly, I thought the switch would be a downgrade in many areas, but it’s actually improved my experience overall, especially with photos.
Sure, I miss the Fold’s larger screen sometimes, but the S25 Ultra's display is still impressively large, and the resolution is incredible. Plus, the battery life is significantly better, and the phone feels incredibly light compared to the Fold. All in all, this phone is a winner in ways I didn't expect!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best decision I've made
on February 11, 2025
Posted by: RealCustomer
[This review was collected as part of a promotion.] I've been thinking about upgrading my phone for a little over a year, and going for the s25 ultra was the best decision I could've made. The Ai photo eraser feature is AMAZING, and I can not wait to see what new features get included in the future. It is by far the fastest phone I've ever interacted with. My main concern coming in was the battery life, as I work with my phone pretty much all day, and it has not disappointed me. I get home from work with around 30% still on the tank, and the charging speeds are incredible. As I am constantly taking notes, the s pen has been incredibly useful, and the writing to text feature works wonderfully. I am very happy with my purchase overall, 10/10 would recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S 25 Ultra
on February 11, 2025
Posted by: NeverhaveIownedaniphone
[This review was collected as part of a promotion.] After a few days with my device, I'm not really finding differences between my S24U, it does feel a little better in the hand. It has been somewhat buggy with some of my apps, still looking into this. I did attempt to use the stylus for a group picture but I forgot that feature was gone. Overall I'm hoping to love my new phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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