Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,163 Reviews)
Rating breakdown 7,163 reviews
5 Stars
6,121
4 Stars
848
3 Stars
114
2 Stars
40
1 Star
40
77%of customers recommend this product.
(
144 out of
187)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product has great features
on February 24, 2025
Posted by: Leopride
[This review was collected as part of a promotion.] Nice upgrade
Really liking the design of the S25 Ultra, coming from an S21 Ultra (preorder) which was nice also, but this feels more premium. The cameras are very good as well, best in a phone I think at the moment.
My first impression is that it doesn't feel or look as nice as my old phone, which was a beautiful shade of blue, but I feel my old phone, despite being a lesser model, looked and felt more premium. The phone is seamless across apps. The new now brief system is convenient. The audio eraser is really useful too.
Really liking the design of the S25 Ultra, coming from an S21 Ultra (preorder) which was nice also, but this feels more premium. The cameras are very good as well, best in a phone I think at the moment.
My first impression is that it doesn't feel or look as nice as my old phone, which was a beautiful shade of blue, but I feel my old phone, despite being a lesser model, looked and felt more premium. The phone is seamless across apps. The new now brief system is convenient. The audio eraser is really useful too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This time i feel the change and i love it
on February 24, 2025
Posted by: Mido25
[This review was collected as part of a promotion.] There is nothing to say much
I just love my samsung
And yeah samsung keep going with always new future
I just love my samsung
And yeah samsung keep going with always new future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features! Glad I switched to Samsung!
on February 25, 2025
Posted by: Phonoholic
[This review was collected as part of a promotion.] So glad I decided to switch to Samsung. The seamless actions across apps are great! I'm extremely happy to be a new Samsung user!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on February 25, 2025
Posted by: Loviatar
[This review was collected as part of a promotion.] seamless actions across apps gaming and streaming 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life
on February 25, 2025
Posted by: Cherokeendn
[This review was collected as part of a promotion.] I know it has really fast charging but I only get around 12 hrs out of the battery my s23 lasted me all day till I went to bed.
Value
4
Response from Samsung USBy R&R Team, February 25, 2025
Hey there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We understand how valuable the all day battery life of your device is to you usage and enjoyment every day. This device is designed to have the b attery life increase with continued usage and adjustment to your specific usage. If this is not your experience, we have provided a link to a few articles to help you maximize the battery life of your device. Lastly, we have provided a link to the Samsung Support Team if this experience continues, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on February 25, 2025
Posted by: Absolutetech
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a real head-turner. It has a sleek design with a glass front and back, framed by sturdy aluminum. It feels premium and solid in your hand, and it comes in some cool colors like Phantom Black, Phantom Silver, and a fresh Emerald Green. Plus, it's water and dust resistant, so you don’t have to worry about accidental splashes. The display on this phone is simply stunning. It’s a massive 6.9-inch Dynamic AMOLED screen that makes everything look vibrant and sharp. Whether you're watching videos or playing games, the 120Hz refresh rate keeps things super smooth. And with HDR10+ support, the colors really pop. If you love taking photos, you’ll be impressed by the camera setup. The S25 Ultra has four cameras on the back 108MP main camera for super detailed shots, A 12MP ultra-wide lens for capturing more of the scene, 10MP periscope telephoto lens with 10x optical zoom (and up to 100x digital zoom).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
WORTH EVERY PENNY
on February 25, 2025
Posted by: PACKY
I LOVED MY S23 ULTRA BUT THIS S25 IS MUCH IMPROVED. VERY FAST AND SO EASY TO USE. EVERYTHING ABOUT IT IS SUCH AN IMPROVEMENY OVER THE LASO ONE
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and reliable
on February 25, 2025
Posted by: yyeozy
[This review was collected as part of a promotion.] Design and Display
Featuring a 6.9-inch Dynamic AMOLED display with a 120Hz refresh rate, the S25 Ultra offers vibrant visuals and smooth scrolling. The device has been refined to be lighter and slimmer than its predecessor, with rounded corners enhancing ergonomics. However, some users have noted that the design includes hard edges, giving it a boxy feel, though it provides a secure grip.
Performance and Hardware
Powered by the Snapdragon 8 Elite processor, the S25 Ultra delivers a 37% faster CPU and a 40% faster NPU performance compared to previous models, optimizing AI capabilities. Storage options range from 256GB to 1TB, catering to various user needs. Despite the impressive hardware, some users have reported that One UI 7 feels unpolished, affecting core functionalities.
Camera System
The camera setup includes a 200-megapixel primary sensor and a new 50-megapixel ultra-wide lens, enhancing macro photography. While the hardware remains robust, the AI-driven features, branded as "Galaxy AI" and powered by Google's Gemini assistant, have received mixed reviews. Some users find these features underwhelming, with occasional issues in task execution.
Battery Life and Charging
The S25 Ultra maintains its battery capacity from previous models but incorporates optimizations for extended usage
Value
5
Written by a customer while visiting Samsung US