Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,273 Reviews)
Open Ratings Snapshot
Rating breakdown 30,273 reviews
5 Stars
25,915
4 Stars
3,417
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Fantastic Device.
on September 28, 2026
Posted by: Ceecee
[This review was collected as part of a promotion.] I love the quality of the camera. I was able to take beautiful pictures at a friend's wedding using my camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Honestly a perfect phone
on September 28, 2026
Posted by: Wazaaaa
[This review was collected as part of a promotion.] I chose to buy the S25 Ultra when i felt like i needed an upgrade since samsung has never let me down fr, used an S10, S20, S23 ultra, and now i have my s25 ultra
I have two jobs and the way android works on samsung devices is really good and versatile
I genuinely have no complaints about these phones at all, other than the battery. It would be nice if it could last a LOT longer, id pay extra for that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on September 28, 2026
Posted by: Tato1118
[This review was collected as part of a promotion.] I been using samsung for a while and every time I am going to update my phone I choose Samsung again because I love it and always looking for new futures in it. Always happy with my decision of it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent phone!
on September 28, 2026
Posted by: Sammyboy6972
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is 10 times better than my Galaxy S22 Ultra. I chose the Galaxy S25 Ultra for its anti glare screen, AI features and powerful processor. It was the upgrade that I needed. I can't wait to see what Samsung comes up with next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very efficient and easy to use phone
on September 28, 2026
Posted by: Henry93257
[This review was collected as part of a promotion.] The S25 ultra by Samsung is a very nice phone. I received it after having a Z Fold 5 and I find it very comparable to the performance of that device. Even though I purchased a refurbished machine or refreshed machine, If you would , it is very fast, battery lasts and I like it. Samsung transfer program for apps worked as expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing!
on September 28, 2026
Posted by: JaysFav
[This review was collected as part of a promotion.] I chose the Galaxy S25Ultra because I love having a phone that you can use as an office device. Its not too big but just the right side to watch shows when I am on a plane.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 28, 2026
Posted by: Pheathers
[This review was collected as part of a promotion.] I almost switched to another brand, but glad I didn't. I love my S25 Ultra, definitely glad I chose it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Everyday Ultra
on September 28, 2026
Posted by: Shiggy
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could handle pretty much everything I use a phone for throughout the day, and it has definitely lived up to that.
I use it for streaming shows and videos, browsing the web, messaging, taking photos, using apps, and keeping up with everyday tasks. The large, sharp display makes watching videos and reading much more enjoyable, and the phone stays fast and responsive even when I’m switching between several apps.
The cameras are one of my favorite parts of the phone. I like having the flexibility to take everything from regular everyday pictures to zoomed-in shots without needing a separate camera. I also appreciate the S Pen for those times when I want more precise control or need to quickly write something down.
Battery life has been solid for the amount I use my phone, and I like how much Samsung lets me customize the experience. The S25 Ultra has become something I rely on throughout the day for entertainment, communication, information, and getting things done.
It is definitely a premium phone, but for me the combination of the display, cameras, performance, and features makes it feel like a device I can comfortably keep for years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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