Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,389 Reviews)
Open Ratings Snapshot
Rating breakdown 14,389 reviews
5 Stars
12,424
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
444 out of 542
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
My New S25 Ultra
on February 11, 2025
Posted by: Mrriddlez
[This review was collected as part of a promotion.] 1st of all I have been a life long user of samsung especially the s series, I've had every single model! I'm so excited to get the try out my s25 and unpack all the greatness that it has in store for me and my business
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture and sound
on February 11, 2025
Posted by: 136969
[This review was collected as part of a promotion.] Music on my cars sound better on my new phone
Great pictures
Faster
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra amazing device
on February 11, 2025
Posted by: WolfManAZ
[This review was collected as part of a promotion.] Takes beautiful photos. Seamless and easy to use AI. Create amazing AI generated images with keywords. The addition of Google Gemini is a game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Would be a 5 if the spen had Bluetooth capability
on February 11, 2025
Posted by: Hasbulla
[This review was collected as part of a promotion.] I use this phone for work and was really disappointed to find out the spen no longer has Bluetooth capabilities
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 12, 2025
Hey there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We understand that changing a feature of your device that you have enjoyed in the past can cause frustration. We have provided a link to an article to help you discover the features that are available on the redesigned S Pen with your device. We have also shared a link to the full device manual to help you discover ways you can have the features you previously enjoyed with your S Pen through other means. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
SPEN and usage
on February 11, 2025
Posted by: Dgljr3
[This review was collected as part of a promotion.] I notice that some websites the phone starts glitching and flashing.. I'm also not happy with the SPEN not having Bluetooth to take pictures with the pen. That was my favorite part of the note ultra phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the upgrade!!
on February 11, 2025
Posted by: Jodykay
[This review was collected as part of a promotion.] Was reluctant to get the newest updated Galaxy 25 ultra. I'm glad I made the change. I appreciate the faster processor. I like that it feels lighter. Needed longer battery life and this seems to have it! Quality of photos are exceptional! Great phone Samsung!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade!
on February 11, 2025
Posted by: Sarg63
[This review was collected as part of a promotion.] Finally I decided to trade my galaxy s22 ultra for galaxy s25 ultra and never regret it. Love the new rounded design with titanium side and the new anti reflective coating Gorilla glass what allows you to perfectly see everything on a display even in direct sunlight or other sources of light. Processor is huge upgrade over S22 ultra,very fast and snappy,display is gorgeous and connectivity was impressive. Another factor for me to upgrade is trade in value and ability to upgrade to 512 gigabytes storage for free. I highly recommend this phone and another topic is a bunch AI features that both fascinating and great. Thank you Samsung for another great phone! Now brief and audio eraser two best features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING forever customer
on February 11, 2025
Posted by: Samsungaddiction
[This review was collected as part of a promotion.] I love all the options! It works quickly and it's great for my work. I'm able to multitask and add all the apps without a glitch. This phone is my favorite but Samsung of all the ones I've had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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