Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,253 Reviews)
Rating breakdown 26,253 reviews
5 Stars
22,515
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Long Live the Galaxy
on June 10, 2026
Posted by: AlbinoDino
[This review was collected as part of a promotion.] I've had a Samsung Galaxy for many years, and the new models just get better and faster. With the implemented Galaxy AI makes finding things and customizing your phone so easy and allows more freedom to find new things these phones can do for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra is honestly one of the best phones
on June 10, 2026
Posted by: Hondaguy
[This review was collected as part of a promotion.] Honestly, this phone has been really good for everthing I do, I've had this phone for a year and I have had zero problems with it.
From playing games on the phone to taking notes and editing pictures and more this phone can do everything i could ever need it to do 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much more than a phone!
on June 10, 2026
Posted by: Brbgrl
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has become my camera, office, personal assistant, and daily organizer all in one device. As a small business owner, I use it constantly for photography, social media, communication, inventory management, navigation, and research.
The camera quality is outstanding. Whether I'm taking product photos, capturing Colorado sunsets, or photographing family, friends, and pets, the detail and clarity are impressive. The built-in editing tools make it easy to create professional-looking content directly from my phone.
One of my favorite features is Galaxy AI. It helps me work more efficiently by finding information quickly, organizing tasks, and simplifying everyday activities. Combined with Samsung's search function, I can locate settings, apps, contacts, photos, and documents within seconds simply by typing what I'm looking for.
The display is beautiful, performance is fast, and battery life easily keeps up with my busy schedule. From business tasks and photography to entertainment and daily communication, the S25 Ultra handles everything with ease.
My only disappointment is Samsung's decision to phase out Samsung Messages. I appreciated the customization and features it offered, and I prefer it over Google Messages. I hope Samsung reconsiders that decision.
Overall, the S25 Ultra is one of the best devices I've ever owned. It has improved my productivity, streamlined my workflow, and made it easier to stay connected, organized, and creative every day.
The camera quality is outstanding. Whether I'm taking product photos, capturing Colorado sunsets, or photographing family, friends, and pets, the detail and clarity are impressive. The built-in editing tools make it easy to create professional-looking content directly from my phone.
One of my favorite features is Galaxy AI. It helps me work more efficiently by finding information quickly, organizing tasks, and simplifying everyday activities. Combined with Samsung's search function, I can locate settings, apps, contacts, photos, and documents within seconds simply by typing what I'm looking for.
The display is beautiful, performance is fast, and battery life easily keeps up with my busy schedule. From business tasks and photography to entertainment and daily communication, the S25 Ultra handles everything with ease.
My only disappointment is Samsung's decision to phase out Samsung Messages. I appreciated the customization and features it offered, and I prefer it over Google Messages. I hope Samsung reconsiders that decision.
Overall, the S25 Ultra is one of the best devices I've ever owned. It has improved my productivity, streamlined my workflow, and made it easier to stay connected, organized, and creative every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!
on June 10, 2026
Posted by: Booyah
[This review was collected as part of a promotion.] This is the best phone I've ever owned, by far. Battery life and overall UX/speed are superb! Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great
on June 10, 2026
Posted by: Gloriafraz
[This review was collected as part of a promotion.] The features of this Phone are great, the Ai excede my expectations, the photos are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S25 ultra
on June 10, 2026
Posted by: FrankieG
[This review was collected as part of a promotion.] I was so excited to get the Galaxy S25 Ultra because of all the new features with AI. I am disappointed that I am unable to use the stylus for picture taking. That was one of my favorite features on my previous Galaxy. I do use my Galaxy S25 ultra for everything ie. Gaming, reading, searching the internet using AI.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hey FrankieG, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the enhanced capabilities and Galaxy AI, and daily usage of your device. We have provided a link to the full manual for your device that highlights the hand gestures and voice commands you can use with your camera shutter. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product Has great features
on June 10, 2026
Posted by: Lulubell848
[This review was collected as part of a promotion.] I really enjoy using the pen.Phone is super easy to use no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the camera capabilities
on June 10, 2026
Posted by: SAVYSAVAGE760
[This review was collected as part of a promotion.] I was really surprised at how well the camera worked. And how I was able to capture images from so far away and have such clarity on them. And not only that, the app functionality is likely for the phone cohesiveness to transfer between apps with great fluidity, and no problems is amazing. The Galaxy AI was superior to any other a I that i've tried as well. I will be making sure to tell all my friends about the samsung galaxy S25 Ultra, and how Well it works. I feel that it is truly superior to many other comparable devices on the market
Value
5
Written by a customer while visiting Samsung US