Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,254 Reviews)
Rating breakdown 26,254 reviews
5 Stars
22,516
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great phone
on June 10, 2026
Posted by: Davidlj
[This review was collected as part of a promotion.] This is a great phone. Since AI has been integrated, I find myself using the assistant multiple times a day. It always returns useful information and is 99% accurate for my needs. Additionally, I went on vacation and took a DSLR camera along. I ended up never using it because the S25 camera was better for every shot. Near, far , light or dark it always took a great shot. Lastly the phone connects over my carrier regardless of the signal strength unless it's zero. Only negative is that after a couple of Oops drops, my battery life seems degraded. Overall I've been super happy with the device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been the best phone I've had
on June 10, 2026
Posted by: Deyday
[This review was collected as part of a promotion.] Galaxy AI has been the best answers any questions I have shows me options for things I ask for and more routes me to the best of anything I ask streaming movies and videos has been top tier I've had no issues what so ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product!
on June 10, 2026
Posted by: AlmexKano
[This review was collected as part of a promotion.] The new features and the price is unbeatable!!! Everytime I di an upgrade my inside kid feels alive again!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its great but the audio could be better
on June 10, 2026
Posted by: GalaxyMan
[This review was collected as part of a promotion.] Its great but the audio could be better. Keep samsung messages! Galaxy AI is great and is the main reason I keep using samsung Galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 10, 2026
Posted by: Mamaofawarrior
[This review was collected as part of a promotion.] I absolutely love my phone and how accurate/precise the pen is. My phone is used for everyday life as a parent and full time caregiver. I have used the galaxy AI function quite a bit to better help me understand medical reports and among other things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone but ai makes it hard to enjoy
on June 10, 2026
Posted by: pavementflower
[This review was collected as part of a promotion.] I love this phone- its a great phone, does the job well. Stays out of your way and is very customizable. All my favorite apps work on it, my watch works great with it, and its overall a very functional phone. I love it. im not a fan of the way they push galaxy ai on you though, its everywhere on this phone. from the keyboard to the gallery to one of two screenshot functions, it's everywhere. its frustrating as someone who does not agree with ai for moral reasons. I wish there were more high end options without ai built in everywhere. I will say, to their credit, the ai is optional. but you have to be careful to avoid it and its incredibly difficult to keep track of all the features I cant use because they have AI in them. it sucks. but I do still ultimately love this phone. its incredibly fast and the charge lasts at least a full 24hr day even a year or so out from buying it. so its worth it in my opinion, just a pain in the butt!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The ultra line is perfect for on the go business
on June 10, 2026
Posted by: BIGInsurance1
[This review was collected as part of a promotion.] Is a small business owner in the insurance industry? This phone does everything I need. The great picture quality I also have a stylus in order to be able to assign. Documents as needed, it's completely integratable into almost every, you know, the software I use. I love the Galaxy S ultras just for the size and the, you know, capabilities of it and the camera. I tend to get one every. You know, couple years and I go with the same exact one every time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I started with note8 and never looking back.
on June 10, 2026
Posted by: UltraGuy
[This review was collected as part of a promotion.] Samsung added AI in my ultra 2024 which make things a lot better, it's easy to use and make work and entertainment an easy task. Besides I manage some all my personal finances all in one unit. I'm thinking in upgrading to ultra 2026 soon. Connection and speeds are fenomenal, one of the thing I like the best is the speakers and sound, samsung ultra all the way. Before I forget you gotta have Samsung pen and its feature a complete office.
Value
5
Written by a customer while visiting Samsung US