Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,266 Reviews)
Rating breakdown 26,266 reviews
5 Stars
22,528
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Clean built phone with sturdy frame
on June 10, 2026
Posted by: RidiculousDom
[This review was collected as part of a promotion.] Ive used this phone for almost a year now and it has held up great and the video quality is amazing. I wish it had the 2d scan feature that my s20 had for doing 3d modeling but other than that its the best phone I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone for Work and Everyday Life
on June 10, 2026
Posted by: BusyMomTech
[This review was collected as part of a promotion.] I have been very impressed with the Galaxy S25 Ultra. The battery life easily gets me through a full day, and the display is bright, clear, and responsive. I use my phone for work, email, video calls, streaming, social media, photography, and managing my daily schedule.
One of my favorite features is Galaxy AI. It helps improve productivity and makes everyday tasks faster and easier. The camera quality is outstanding, and the photos are sharp and detailed in a variety of lighting conditions. The performance is smooth, apps open quickly, and multitasking is effortless.
The S Pen is also a great addition for taking notes and staying organized. Overall, this device combines powerful performance, excellent battery life, advanced camera features, and useful AI tools in one package. I would highly recommend it to anyone looking for a premium smartphone.
One of my favorite features is Galaxy AI. It helps improve productivity and makes everyday tasks faster and easier. The camera quality is outstanding, and the photos are sharp and detailed in a variety of lighting conditions. The performance is smooth, apps open quickly, and multitasking is effortless.
The S Pen is also a great addition for taking notes and staying organized. Overall, this device combines powerful performance, excellent battery life, advanced camera features, and useful AI tools in one package. I would highly recommend it to anyone looking for a premium smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Hardware, Software Needs Refinement
on June 10, 2026
Posted by: PeteH07
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for both personal and business purposes, and overall it has been a very solid device. The hardware is excellent, the display is beautiful, performance is fast and responsive, and the camera system consistently delivers great results. It handles multitasking well and has been reliable for work, communication, media, and productivity.
Galaxy AI has been a convenient addition in certain situations, particularly for small productivity tasks and quick assistance. While it's useful, I haven't personally found it to be a standout feature that dramatically changes how I use the phone day to day.
The biggest drawback for me has been the software experience. It's not bad by any means, but some updates seem to introduce new issues. Most notably, battery life has become significantly worse after a recent spring update. Prior to the update, battery optimization was much better. Now, even with low to moderate use, the phone often struggles to last a full day, which has been disappointing for a flagship device.
Despite that issue, the Galaxy S25 Ultra remains one of the best phones I've owned. The combination of premium hardware, strong performance, and useful features makes for an almost complete experience. If Samsung can improve battery optimization through future updates, it would be very close to an ideal smartphone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I am loving the quality of my videos but miss the
on June 10, 2026
Posted by: Sighmoon
[This review was collected as part of a promotion.] I am truly enjoying the video quality but am missing the air commands. I use my Galaxy to make videos for TikTok amd YouTube, the air commands were very useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use and awesome features
on June 10, 2026
Posted by: Katheresa
[This review was collected as part of a promotion.] Have only used the galaxy ai once but loved the experience. My phone serves all my needs from drawing to watching videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s25 ultra has been great
on June 10, 2026
Posted by: Bexland
[This review was collected as part of a promotion.] I absolutely love my galaxy s25 ultra. i love the square design because I haven't had any issues with my screen, Like I had in my previous versions of galaxy. i watch netflix, i love my Gemini and OK GOOGLE feature. i use AI multiple times a day. i am very pleased with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the S25 Ultra
on June 10, 2026
Posted by: Mrkevo
[This review was collected as part of a promotion.] I have owned multiple galaxy phones over the years, staying loyal to the Samsung brand, i have a galaxy watch 4, Samsung FE ear buds and a 75 inch Samsung HD smart TV that I absolutely love! I can multi-task effortlessly on the S25 Ultra, i use it for daily tasks, and streaming movies and music on the go... i can't say anything negative about any samsung products I have owned or currently own... big fan of the brand for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my Samsung Galaxy S25
on June 10, 2026
Posted by: Piedmontskok
[This review was collected as part of a promotion.] My Samsung Galaxy S25 has been the greatest phone that I have ever had. The use of Samsung AI features are the absolute best!!
Value
5
Written by a customer while visiting Samsung US