Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,266 Reviews)
Rating breakdown 26,266 reviews
5 Stars
22,528
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
This phone is goat
on June 9, 2026
Posted by: Glory2026
[This review was collected as part of a promotion.] Since the last update in 2026, Gemini AI has become a lot better than ChatGPT. What makes it really amazing is that I can let it see me while talking with it, and if there's anything I don't know, I just pull out my S25 Ultra and let Gemini see it. Also, Samsung Wallet made my day easier; since I got it, I don't have to carry my actual cards with me anymore, not even my sports or flight tickets in the future. Leave alone its lightweight and amazingly solid design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All day samsung
on June 9, 2026
Posted by: Jenn35
[This review was collected as part of a promotion.] All day samsung. Love mine and Stick to it. Going to upgrade eventually in the next year to a newer Samsung galaxy model. Loooove it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone I've Ever Owned
on June 9, 2026
Posted by: Afishole
[This review was collected as part of a promotion.] I've been extremely happy with my Galaxy S25 Ultra. The performance is fast and smooth, the battery life easily gets me through a full day, and the display is bright, sharp, and beautiful in all lighting conditions.
The camera system is outstanding. I take a lot of photos outdoors, including water features, ponds, landscaping projects, animals, and everyday life, and the image quality consistently impresses me. The zoom capabilities are especially useful and produce excellent results.
Galaxy AI has also been surprisingly helpful. Features like photo editing, search tools, and everyday productivity functions make the phone feel more useful and intuitive.
The S Pen remains one of my favorite features and gives the device capabilities that are hard to find on other smartphones. Despite all of the powerful features, the phone remains responsive, reliable, and easy to use.
Overall, the Galaxy S25 Ultra is the best smartphone I've ever owned and has exceeded my expectations in every category.
The camera system is outstanding. I take a lot of photos outdoors, including water features, ponds, landscaping projects, animals, and everyday life, and the image quality consistently impresses me. The zoom capabilities are especially useful and produce excellent results.
Galaxy AI has also been surprisingly helpful. Features like photo editing, search tools, and everyday productivity functions make the phone feel more useful and intuitive.
The S Pen remains one of my favorite features and gives the device capabilities that are hard to find on other smartphones. Despite all of the powerful features, the phone remains responsive, reliable, and easy to use.
Overall, the Galaxy S25 Ultra is the best smartphone I've ever owned and has exceeded my expectations in every category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the functions of the phone sophisticated!
on June 9, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] I use my phone for everything work, home, family. My phone is such an integral part of my day to day. The AI functions on my phone make it easier and faster to navigate through information pertinent to subjects I am looking for! Such a sophisticated and powerful machine made for the innovative world we live in today!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has a great photos and video features
on June 10, 2026
Posted by: ThriftyGillybear
[This review was collected as part of a promotion.] It a great phone to use AI galaxy on it help with things and spelling word and how to word them when you try to say something about the subjects in hand without errors
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is great but overheats
on June 10, 2026
Posted by: Tbthmg123
[This review was collected as part of a promotion.] I love this phone.but there's no sd card slot and the overheating is a problem when I use the camera and the flash at the same time. Its weird. If im trying to make a video and I want great lighting, ill use the flash on the back like anyone would, but it starts to overheat just after 5 minutes of use. If I use the flash as a flashlight, there's no problem. Just when Im using the video. I love the Galaxy Ai features not being so in your face like everything else and more like a partner. The camera is amazing for both pictures and video.
Value
3
Response from Samsung USBy R&R Team, June 10, 2026
Hi there Tbthmg123, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying the amazing camera quality for great photos and videos. We have provided a link to a troubleshooting guide to assist you with the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 10, 2026
Posted by: tkegdl684
[This review was collected as part of a promotion.] Phones every year are getting better, especially the AI
Value
5
Written by a customer while visiting Samsung US
Posted by: KellyK
Expertise:Intermediate
Verified Purchase:Yes
Coming from a S20 is beyond a upgrade it's a experience for the ages! So much has advanced in the phone and I'm glad I made the purchase!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US