Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,707 Reviews)
Rating breakdown 19,707 reviews
5 Stars
16,978
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
834 out of
976)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: JeanMarie
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
My Samsung upgrade to a S25 ultra has surpassed my expectations. I got the z fold but it's too much screen for me so my young adult daughter uses it. She loves it. The purchase was super easy. The phone is smooth, fast and sturdy. I love everything about this phone. The transfer of data was seamless. I'm a Samsung loyalist from now on. They never disappoint.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 18, 2025
Hey JeanMarie, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you have found this device to not only meet your expectations but to exceed them and that the inital usage and setup of your device was so easy. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Packed for the long haul.
on February 9, 2025
Posted by: Megatron3
from Baton Rouge, LA
Expertise:Expert
Came from the s23ultra and this is a phenom. Can't say I used the S-pen much if at all so I didn't miss the Bluetooth function going poof. This phone is blazing fast. Screen quality is crazy beautiful (kudos Samsung). Battery life is remarkable, seriously. It took 4 days for it to catch but when it did, WOW. Easily can go a day + on one charge. Charging is fast. The new UI is Priceless and soooo much fun. No overheating issues or nothing. Absolutely no hiccups so far (9 days in). This phone was created to take it's user on a 4 yr ride, respectfully. Trade-in program is top-notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on February 14, 2025
Posted by: Valeri
[This review was collected as part of a promotion.] I like the phone design also i very vast and i thing i will keep it for long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has unbelievable features
on February 15, 2025
Posted by: Earnestj5
[This review was collected as part of a promotion.] I love listening to audible books I stream music on my new phone i use Facebook and Instagram and X Snapchat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best Samsung phones in a long time
on February 16, 2025
Posted by: Maehem1990
[This review was collected as part of a promotion.] The device works seamlessly across all the galaxy products.The AI function on the phone is second to none I recommend this phone to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Selfie Camera is not great
on February 25, 2025
Posted by: Dutchy
[This review was collected as part of a promotion.] I don't like the camera going to play with settings. My galaxy 23 ultra seemed to have a better selfie camera which is unfortunate the camera makes my skin look like it has a gray tint to it.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hey Dutchy, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We would love to help you troubleshoot any frustration you are experiencing, and have the best possible experience with your new phone. We have provided a link to an article to help you with the camera settings and features of your new device. We have also provided a link to the Samsung Support Team if you continue to experience this frustration with your camera, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great customization!
on February 27, 2025
Posted by: Candykaain
[This review was collected as part of a promotion.] I absolutely love my new phone! I can customize so much. The now brief on the lock screen is a added plus to this phone. Makes my everyday use of the phone so good. I also love the routines that this phone offers. I can't wait to see what other hidden gems this phone has!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on February 28, 2025
Posted by: Mr_G
Pre-ordered, came early. Online exclusive color looks awesome! The phone itself is lighter and feels better! Awesome job by Samsung as always! Thank you! Love the phone, it's got many improvements and functions very smoothly. Can't say enough great things about it just overall Awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US