Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,389 Reviews)
Open Ratings Snapshot
Rating breakdown 14,389 reviews
5 Stars
12,424
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
444 out of 542
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Samsung S25 Ultra Review
on February 11, 2025
Posted by: Smartthings4Life
[This review was collected as part of a promotion.] I use my phone for everything, from work to personal use, and upgrading from the S20 ultra to the S25 ultra was a huge step up for me. I love the 1TB storage, which feels like I won't have to worry about storage for years. The phone is responsive, and pairs well with my Samsung smartthings appliances and TVs in my house. I love that I can use my phone as a TV remote. Finally, I find myself using the Brief Now feature both when I wake up and before I go to bed at night. I love Samsung phones and products and I will continue to use these as I upgrade my technology over the years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Set for the future
on February 11, 2025
Posted by: MitchR
[This review was collected as part of a promotion.] I got this phone as an upgrade to my Pixel 8 Pro. Prior to that I had meeting a Samsung Galaxy S22 Ultra and missed Samsung's operating system design and feature set. I also own a Galaxy Tab S9, and love how the two connect with each other. The battery life is great, the cameras are phenomenal, and I have been enjoying the new AI features such a the Now Brief widget.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the new S25 Ultra!!
on February 11, 2025
Posted by: ThatGuitarGuy
[This review was collected as part of a promotion.] Going from an S22 Ultra to the S25 Ultra has been a huge upgrade! I really dig the new features like the Now Brief that shows a quick update on weather and current events. The seamless action across apps has been a godsend as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S25 Ultra Review
on February 11, 2025
Posted by: ROADRNRVIKE99
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the best phones I’ve used, but if you’re coming from the S24 Ultra, don’t expect a huge upgrade. The design is still sleek and premium, and the 6.9-inch AMOLED display is absolutely stunning—bright, vibrant, and super smooth with the 120Hz refresh rate. I got the 12GB RAM and 512GB storage version, and it’s handled everything I’ve thrown at it without a hiccup. Multitasking is seamless, and there’s more than enough storage for all my apps, photos, and videos.
The camera is a beast. The 200MP main sensor captures ridiculous detail, and the 10x optical zoom is still one of my favorite features. Low-light photos look way better, and shooting 8K video feels like carrying a pro camera in your pocket. Battery life? Solid. It easily lasts a full day, and fast charging makes it a breeze to top up when needed.
Now, the downsides. Samsung removed the Bluetooth functionality from the S Pen, which was disappointing. I used that feature a lot, and I really miss it. Plus, the new One UI 7.0 feels clunky compared to the previous versions—some menus are confusing, and I ran into a few bugs. Not a dealbreaker, but I expected better.
Overall, it’s still a fantastic phone. If you’re upgrading from anything older than the S24 Ultra, you’ll love it. Despite its flaws, I’d still give it a solid 9.5/10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Ai phone!
on February 11, 2025
Posted by: EBRn2025
[This review was collected as part of a promotion.] Surpasses my expectations. The look is sleek and the blue is beautiful. Camera is the best there is and the new Ai integrated technology is truly freaky and amazing at the same time. I am happy with my purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always surpassing my expectations.
on February 11, 2025
Posted by: NanookFoxy
[This review was collected as part of a promotion.] I've been using samsung phones since they were flip phones. It's hard to believe how far they have come. Now I'm using the S25 Ultra and this thing is crazy. It's so fast. Even faster than my S24 Ultra. They offered me 900 for trade in but I had to keep that! Ended up trading my S21 Ultra instead. The new UI was alot for me but now after using it for a few weeks I'm really enjoying it. Keeping the notifications and the menu separate is a game changer for me.
Keep up the great work Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on February 11, 2025
Posted by: Uvalle
[This review was collected as part of a promotion.] I have really enjoyed my s25 ultra. In my opinion it is the best phone ever. The design is great and fully packed with features. The "now brief" new feature is super useful. And I love the processing power to multitask and split screen which makes it a seamless action across all apps. Do yourself a favor and get the new s25 series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra was the best wait for an upgrade
on February 11, 2025
Posted by: Girton
[This review was collected as part of a promotion.] This has been one of the best upgrades I have done in a long time. Minor physical changes to the physical aspect of the phone itself, but the changes they did make are amazing. The software issues are also a great upgrade from the 22 ultra to the 25 ultra. The only thing I could have said was disappointing was the color options, but other than that great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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