Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(25,906 Reviews)
Open Ratings Snapshot
Rating breakdown 25,906 reviews
5 Stars
22,227
4 Stars
2,857
3 Stars
495
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This product has not disappointed.
on June 5, 2026
Posted by: LoveMyGallaxy
[This review was collected as part of a promotion.] Using the device has been very easy and on going has been very useful in many ways. From gaming to photos to overall usage has been made easy and easily learning new features with new upgrades.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best samsung created.
on June 5, 2026
Posted by: Ironangel
[This review was collected as part of a promotion.] I stream myself playing pubg, use it for social media and a lot of photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
ENJOY EVERYTHING today's Tech can offer - SAMSUNG
on June 5, 2026
Posted by: GizmoAlexander
[This review was collected as part of a promotion.] SAMSUNG MAKES MY LIFE EASIER...
BOTTOM LINE ___ PERIOD!
THAT IS LITERALLY ALL THAT NEEDS TO BE SAID. The software design on my Galaxy phone is so easy to work with and with Galaxy AI, I can pretty much AUTOMATE my ENTIRE DAY, but where would the fun be in that? I mean who REALLY wants to sleep late every day? And WHO REALLY WANTS TO JUST WATCH THEIR SAVINGS ACCOUNT GROW EVERY DAY? Yeah NOT ME EITHER! But if you needed it, you can find the definition of SARCASM anywhere online OR you could JUST ASK YOUR GALAXY PHONE...I am pretty sure it could verbalize it for you! I'm going to go back to sleep now!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on June 5, 2026
Posted by: Relis69
[This review was collected as part of a promotion.] Phone works great and has a lot of features that I have yet to fully utilize. The newest and best is the galaxy AI assistant during phone calls with unknown numbers. It screens the call for me and provides me with a transcript so I know who is calling ahead of time.
My only issue with it is that the battery seems to drain fast. It can last me all day on some days, and on others it only makes it to the afternoon before needing to charge. Also, the sound seems to be low even on the max volume.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PRODUCT MEETS ALL MY NEEDS
on June 6, 2026
Posted by: Rayminize
[This review was collected as part of a promotion.] I USE MY DEVICE FOR WORK, PERSONAL, CONTENT CREATION. ITS MY WHOLE LIFE STORED FOR EASY ACCESS, PERSONAL USE AND TOP NOTCH SECURITY. FROM FUN TO BANKING, CAPTURING BEST PHOTOS
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 6, 2026
Posted by: ObsessedwSams
[This review was collected as part of a promotion.] This phone is awesome. I've been a Samsung Galaxy Fan since the original and will never change. I even ported my work number to my Galaxy 25 Ultra so I don't have to use "the other phone".. the fruity one. Galaxy AI capabilities and ability to teach itself is amazing.
I pair my Samsung watch, buds, samsung tablet and my appliances and I can do and manage everything right from here.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 6, 2026
Posted by: Tate1977
[This review was collected as part of a promotion.] I actually have a Galaxy S24 Ultra. It still works great. This is my 5th or 6th Samsung phone and they all meet, or exceed, my expectations. And my expectations are always high. It's fast and easy to navigate. And the camera, which is always the biggest draw for me, it's amazing. I take pictures of everything: nature, people, even the moon and stars. And there is a mode or feature for all of them. Samsung phones are the bees knees and I don't have any plans on trying any other brands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Favorite Phone
on June 6, 2026
Posted by: Mark19601
[This review was collected as part of a promotion.] I am not a power user, but this phone does everything I want. Big screen is perfect for games. I like taking notes with the stylist. I have never cracked the screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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