Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(25,937 Reviews)
Rating breakdown 25,937 reviews
5 Stars
22,253
4 Stars
2,862
3 Stars
495
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Incredible Smartphone
on June 1, 2026
Posted by: Aceholio
[This review was collected as part of a promotion.] This smartphone is a great addition to the flagship Galaxy line. Google and Samsung AI work seamlessly on this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on June 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Best phone I've ever had! I upgrade from an A51 that was almost 5 years old, this is definitely a step up. I buy most of my phones for the camera quality because I'm constantly taking pictures. This phone allows for object removals which I love and galaxy AI generated images, such as cartoons, pop art, watercolor etc. Which I didn't have the option to do on my older device. The clarity of the screen is spectacular as well as the sound quality, even with a screen protector and case on it.
I've been a long time samsung user and will continue to be due to the quality of the phones
I've been a long time samsung user and will continue to be due to the quality of the phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on June 1, 2026
Posted by: Lildemonkc
[This review was collected as part of a promotion.] So far the only thing I don't like is the lack of S-pen button features, everything else is great. Still learning the Galaxy AI features, but it's been useful in helping. The camera is spectacular for both close up and distance shots, the clarity and sharpness are amazing for nature photos. The speed and memory is great at 1 terabyte. I can run multiple apps and not have any lagging or glitching while gaming. The speakers are great and have surround sound quality. The creator pen has been a nice feature for both drawing and writing. All around a great phone for work and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on June 1, 2026
Posted by: Agranny
[This review was collected as part of a promotion.] As a lover of Samsung products, this phone is out of this world. Not only is it simple to use it features are amazing. Not only do i use it for my primary phone, I also use it for social media, reading and streaming movies and shows while on road trips. It has a wonderful camera. From shots of the moon, sky and nature to capturing moments with family and friends. This amazing product has served me well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy AI
on June 1, 2026
Posted by: BabyDoll
[This review was collected as part of a promotion.] The Galaxy AI gives so much information on things you search for. Great feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra series never disappoints
on June 1, 2026
Posted by: Lostgirl
[This review was collected as part of a promotion.] The only complain I have is the stylus. It doesn't have the camera control and it does seem less precise than my s22ultra. I also miss the external storage option
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hey Lostgirl, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera shutter of your device. We have also provided a link to the Samsung Support Team to assist you if you are in need of storage expansion or want assistance with any other matters you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My best phone ever
on June 1, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] My galaxy s 25 is so easy to use. the pics are second to none. The a.i. features are very helpful and not complicated at all with the automatic translation in phone calls so helpful and the battery usage last longer than any other phone I've ever had i love my galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything I ever wanted
on June 1, 2026
Posted by: Serath
[This review was collected as part of a promotion.] This galaxy 25 ultra has been the biggest update on smartphones and I have always owned galaxies in the past but you can easily tell that with this one they have accomplished all expectations. It has everything looks, features and all! I am really enjoying the galaxy AI, especially for pictures.
Value
5
Written by a customer while visiting Samsung US