Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(25,937 Reviews)
Open Ratings Snapshot
Rating breakdown 25,937 reviews
5 Stars
22,253
4 Stars
2,862
3 Stars
495
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Amazing device!
on June 1, 2026
Posted by: BlondieCapone69
[This review was collected as part of a promotion.] I LOVE my S25 Ultra. I work and play with my device. It is very user friendly and when I can't access or use a feature AI is perfect at helping me locate and learn the feature quickly. It has greatly helped me organize and take control of my many apps and items I utilize daily. It is much faster than any other phone I have used in the past. I am so happy with my phone! I was offered an upgraded S25 and even a newer model and opted to stay with the S25, I am so pleased with this model. The processor helps my phone keep up with my fast paced life and use of the device and with over 450+ apps, it is a lot to keep up with. Thank you Samsung!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on June 1, 2026
Posted by: Ocity2htown
[This review was collected as part of a promotion.] Love the galaxy S25 Ultra! This phone is amazing. Love the camera and the screen quality. It is also a very beautiful device! Also love the Galaxy AI trial that was included. Gemini is definitely a top contender for chatGPT.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about this phone
on June 1, 2026
Posted by: Thesuydams1
[This review was collected as part of a promotion.] I love everything thing about this phone. Easy to work applications, the A.I. is easy to use. Screen resolution is amazing, And camera quality is top notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 1, 2026
Posted by: Greatphone
[This review was collected as part of a promotion.] Gemini is very helpful. Eliminate you having to type topics in the search.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ultimate multi-apping workhorse
on June 1, 2026
Posted by: Babysitterbda
[This review was collected as part of a promotion.] This phone is an absolute workhorse for managing multiple gig delivery and rideshare applications simultaneously. It handles multitasking seamlessly without slowing down during busy work shifts. When it is time to unwind, the performance is excellent for playing mobile games.The camera system is outstanding, and I love taking photos with it. The built-in Galaxy AI creative tools are fantastic, especially the sketch enhancement feature that transforms basic drawings into high-quality, impressive artwork.The S Pen is an indispensable tool that offers unique functionality and incredible accessibility. During physical flare-ups when using fingertips on the screen is difficult, the S Pen makes it easy to navigate the phone comfortably. Furthermore, the smart select and text extraction features on the S Pen are incredibly helpful, allowing me to highlight, copy, and paste text even from restrictive pages that normally block text selection. It is a highly dependable device that perfectly bridges the gap between productivity, accessibility, and entertainment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great HW all around, and nice SW
on June 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great HW all around, reasonable Galaxy AI features like briefs or circle to search, cameras are awesome, stylus very helpful .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review S25 ultra
on June 1, 2026
Posted by: Alwayslovingmykids
[This review was collected as part of a promotion.] I didn't use galaxy AI much but when I did use it it was helpful in look for things in regards to my health. Gives things in great detail and further direction if one is not satisfied. Tge phone itself take good pictures has a bright screen a great battery life and flexible for multiple settings i.e. work/business, home/leisure or school.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 1, 2026
Posted by: Psycho
[This review was collected as part of a promotion.] I really like my s twenty five ultra the bixby that has been upgraded in the 8.5 has really improved it even further. The camera features are great. I've been able to take it a picture of a bald Eagle from at least 500 feet away. And using the zoom feature could clearly see a distinct features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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