Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,394 Reviews)
Rating breakdown 14,394 reviews
5 Stars
12,428
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
78
82%of customers recommend this product.
(
444 out of
543)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Super Phone
on February 11, 2025
Posted by: MByers39
[This review was collected as part of a promotion.] Loving the new UI and the snappy operations coming from this phone. while the visual upgrades are minimal compared to the previous the overall result is impressive. The One UI 7 is amazing and the way it allows you to customize the phone is great. the change up compared to the One UI 6 is drastic and for the better. the phone itself initially felt like it was running warm like the 24 Ultra always did but it's greatly improved with time. the signal issues of the 24 Ultra are also gone making this phone overall much better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S25 Ultra is great but still feels lacking
on February 11, 2025
Posted by: Notfakegoku
[This review was collected as part of a promotion.] While the phone itself is amazing from the camera quality, the ram, the screen's coating is amazing the app optimization is great and the software itself has always been great. The new ai features are good, but thats just it. When comparing it to the s24 ultra it feels as if this phone isnt a major upgrade. The design has become a little stagnant. The battery size has also become stagnant. Also the decision to stop the Bluetooth of the spen not just from the housing but removing the Bluetooth capability even if you had an spen pro is beyond ridiculous.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is the BEST yet!
on February 11, 2025
Posted by: JamesM68
[This review was collected as part of a promotion.] My S25 Ultra is packed with so many new and improved features, it's hard to mention them all. First, I love the seamless transition between apps, and speed to move between them. The 📷 is improved, so many apps to help with editing.Ive only had my phone a week, but am very pleased so far. Best investment I've ever made!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's not the S24 Ultra. It's better.
on February 11, 2025
Posted by: Masdaman
[This review was collected as part of a promotion.] This is an awesome phone. Phone never gets warm. Takes awesome pictures and the now brief is actually useful. Could it be better? Of course but trust me you will be pleased with the s25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device, But Needs AI Improvements
on February 11, 2025
Posted by: Davidmoralt
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an amazing device with powerful hardware and a stunning display. However, the "Now Brief" feature still feels too limited, and the AI experience is confusing. The integration between Samsung’s AI and Google’s AI isn’t seamless, making it unclear which one to rely on. A more unified and intuitive AI system would make the experience much better.
The Audio Eraser feature is impressive for removing unwanted background noise, and the device is excellent for streaming, gaming, and productivity. However, a more unified and intuitive AI system would greatly enhance the experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! No complains!
on February 11, 2025
Posted by: Jahubahad
[This review was collected as part of a promotion.] This phone is seamless across apps. So good! Much wow!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is silky smooth
on February 11, 2025
Posted by: thejosh
[This review was collected as part of a promotion.] The S25 is so smooth. It runs incredibly fast and is easy to navigate. I love starting my day with the Now Brief function, and the audio eraser helped remove background sound from my son's hockey games. All in all, it is a great experience and a great phone that is a pleasure to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S22 Ultra - Great Battery Life
on February 11, 2025
Posted by: RussFromCa
[This review was collected as part of a promotion.] Premium quality phone build, titanium body and strong gorilla glass. I wish the battery was larger and was up for faster wireless charging, but Samsung is still reeling from their battery issues back on the S7. This product feels good in yhr hand, the snapdragon 8 chipset is snappy and fast. Data swap from old phone to new phone was seamless using Samsung smart switch. Took about 45 mins total.
Value
5
Written by a customer while visiting Samsung US