Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,315 Reviews)
Rating breakdown 28,315 reviews
5 Stars
24,283
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Good phone
on February 18, 2025
Posted by: Xdelmar
[This review was collected as part of a promotion.] I really wanted to love this phone.
It feels smaller than the S23 Ultra and I'm not a fan of the rounded corners. I am also bummed about the S Pen downgrade. I used the Bluetooth feature alot.
It feels smaller than the S23 Ultra and I'm not a fan of the rounded corners. I am also bummed about the S Pen downgrade. I used the Bluetooth feature alot.
The functionality is great and the OS updates are good. I love the Gemini AI app alot. Im seriously thinking of switching back to my S 23 Ultra with squared corners and Bluetooth S Pen and wait for the One UI 7 update for that.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey Xdelmar, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand that the change in functionality can cause frustration as you adjust your usage. We have provided a link to an article to help you with ways you can continue to use your S Pen and the redesigned features. We have also provided a link to the full device manual to help you with voice commands and hand gestures that can help you with a range of tasks. Lastly, we have provided a link to the Samsung Support Team to offer one on one assistance and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on February 18, 2025
Posted by: Shargibb79
[This review was collected as part of a promotion.] How amazing the Samsung Galaxy S25 Ultra is! 🤩 I love the lightness of the phone and all the new AI features. I've been playing with it every day, discovering all types of new features! If you're in the market for a new phone, make sure it's the 25 Ultra because it's the BEST! 💯 #Samsung #GalaxyS25Ultra #Phone #Technology #AI #Innovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design
on February 18, 2025
Posted by: Totti308
[This review was collected as part of a promotion.] I really like the design and how comfortable it's on hands
Also it's huge upgrade goings from note 20 to s25 ultra
Also it's huge upgrade goings from note 20 to s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products are the best
on February 18, 2025
Posted by: Aissam
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a true marvel of modern technology, offering an unparalleled smartphone experience. Its ability to handle "seamless actions across apps" makes multitasking effortless, whether you're juggling work tasks or streaming your favorite content. The "Now Brief" feature keeps you updated with personalized notifications and reminders, ensuring you stay on top of your day. For content creators, the "Audio Eraser" tool is a standout, allowing you to remove unwanted background noise from videos with incredible precision. I recently upgraded my tech setup by purchasing the S25 Ultra alongside the "Wireless Charger Trio", "Wired Charger", and the "Buds 3 Pro", all of which complement the device perfectly. Coming from the "S24", the upgrade feels significant, with noticeable improvements in performance, display quality, and overall user experience. Samsung continues to set the bar high with its innovative ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far everything is good.
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I'm streaming tv shows everywhere i go with ease. All my apps work great, much faster then the old s22 ultra . Iwas able to transfer all my pictures and contacts easily. I'm glad I upgraded my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra
on February 18, 2025
Posted by: Jonathan305
[This review was collected as part of a promotion.] Amazing phone so far. I'm still learning it's tricks and that's why I gave it 4 stars instead of 5. I bet when I discover all it's hidden gems it will exceed my expectations. I've always and will be a Samsung customer. I'm loving the "seamless actions across apps,” “Now Brief,” or “Audio Eraser”.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device
on February 18, 2025
Posted by: Geinge82
[This review was collected as part of a promotion.] This device is fantastic! Despite some of the negative reviews, I’m really enjoying the freedom it offers. I watch a lot of YouTube, and the display is crystal clear, while the sound quality from the speakers is top-notch. I also enjoy using the S Pen when I need it, but honestly, I'm not bothered by the features missing from last year’s model. Samsung, keep up the great work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just stunning
on February 18, 2025
Posted by: Comicdude
[This review was collected as part of a promotion.] Ive had the ultra for 2 days and it is incredibly fast and sleek. Previously i had a flip 6 and a s24 ultra and im so happy to be back in the S series. It's so easy to navigate and I really missed being able to color with my s pen. It's such a stress reliever. If you are on the fence whether or not to pick up the new galaxy........do it. You won't be disappointed. The Ai is incredibly intuitive and fun to play around with. The colors are fun to i have the titanium white and it looks awesome. Overall a great reliable phone with hands down the best camera on the market currently. What you waiting for?
Value
5
Written by a customer while visiting Samsung US