Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,311 Reviews)
Rating breakdown 28,311 reviews
5 Stars
24,280
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I am so happy I upgraded my phone.
on February 22, 2025
Posted by: YunaDjoy
[This review was collected as part of a promotion.] I love my new phone! Its image is sharp. The audio eraser feature is top notch. It captures the image from your case and uses it as your phone background. (That's sorcery there. Jaja.) I love the round corners design. Got a great deal in the exchange program with Samsung. I am very satisfied with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome product!
on February 22, 2025
Posted by: IDB9494
[This review was collected as part of a promotion.] All the features and updates are just incredible, this phone has beat all the other models in functionality and appearance!! I love it.
The seamless actions across apps, now Brief, or audio Eraser features and more makes this phone incredibly.
The seamless actions across apps, now Brief, or audio Eraser features and more makes this phone incredibly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Never Fails
on February 22, 2025
Posted by: Joselina
[This review was collected as part of a promotion.] I’m thrilled to be back using a Samsung phone after a long break! This device is truly top-tier—lightning-fast performance, stunning camera quality, and complete user control. Unlike iPhones, Samsung gives you full access to customize and optimize your experience. Loving every bit of it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen, great camera, fast response,
on February 22, 2025
Posted by: UpgradedMyZflip
[This review was collected as part of a promotion.] This phone has a great screen with fast responseand seamless action between apps. The camera is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great upgrade from my 20
on February 22, 2025
Posted by: Nitaboo
[This review was collected as part of a promotion.] The phone is lighter than the ultra 20, picture are crisp and overall it's a good buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life Changer
on February 22, 2025
Posted by: TeriandSteve
[This review was collected as part of a promotion.] I’ve used a lot of smartphones over the years, but the Galaxy S25 Ultra is, hands down, the best phone I’ve ever owned. Traded in my 23+ which doesnt compare.
The firat device that has enhanced my life, whether I’m taking photos so crisp they look 3D, or just indulging in some late-night Netflix binge-watching with my wife when the powers out.
I take a ridiculous number of photos and videos, from weekend road trips, or picture reminders of future home projects. The clarity is sick.The 200MP Wide-Angle Camera is a game changer. I took a picture of a city skyline at night,and could still read a street sign in the distance. I even used Audio Eraser to remove the wind noise from a beach video, leaving only the soothing sounds of the waves.
With 512gb of storage, I can keep everything without worrying about deleting old photos to make space.
First phone if ever had that has last over a day and a half on a single charge. My old phone barely made it through the day, but the S25 Ultra’s battery is an absolute beast. No more carrying around a charger “just in case.”
At first, I didn’t think I’d use the Google Gemini AI, but now I’m hooked. Yesterday, I was meeting a friend for dinner and just said, “Find a pizza restaurant near me and text the location to Jake" and it actually did it. The options with the AI will make life alot easier
My "non android" wife is very jealous. Of the quality and speed.
Final Verdict: This S25 Ultra isn’t just another cell phone, it's a life changer.
The firat device that has enhanced my life, whether I’m taking photos so crisp they look 3D, or just indulging in some late-night Netflix binge-watching with my wife when the powers out.
I take a ridiculous number of photos and videos, from weekend road trips, or picture reminders of future home projects. The clarity is sick.The 200MP Wide-Angle Camera is a game changer. I took a picture of a city skyline at night,and could still read a street sign in the distance. I even used Audio Eraser to remove the wind noise from a beach video, leaving only the soothing sounds of the waves.
With 512gb of storage, I can keep everything without worrying about deleting old photos to make space.
First phone if ever had that has last over a day and a half on a single charge. My old phone barely made it through the day, but the S25 Ultra’s battery is an absolute beast. No more carrying around a charger “just in case.”
At first, I didn’t think I’d use the Google Gemini AI, but now I’m hooked. Yesterday, I was meeting a friend for dinner and just said, “Find a pizza restaurant near me and text the location to Jake" and it actually did it. The options with the AI will make life alot easier
My "non android" wife is very jealous. Of the quality and speed.
Final Verdict: This S25 Ultra isn’t just another cell phone, it's a life changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it.
on February 22, 2025
Posted by: Joce
Expertise:Expert
I've had it for a month or so. Bought this and did the upgrade because of the pen. Come to find out 5his doesn't have the feature to take photos with the pen. What a waste of money. The whole reason I did the upgrade. I don't care about anything else with the pen. I truly hate the size and have always done the smaller versions of a phone. Now im stuck with this because I did a trade in.
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Joce, thank you for taking time out of your day to share your thoughts about your new Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it can be to have a device that is not meeting your expectations. We have provided a link to the full device manual to help you with the voice commands and hand gestures you can use with the camera. We have also shared a link to the Samsung Support Team if you would like assistance with this or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade overdue, but so worth the wait!
on February 22, 2025
Posted by: Jrock211
[This review was collected as part of a promotion.] I've put off getting a new phone for 4 years. It was time and so worth the wait! The camera is so clear, smooth, and the zoom is out of this world. The seamless action across apps and all my Samsung products all connect to my phone. Tvs, Ear bud 3s, watch. The AI assist from Gemini will be fun to work with. This is what I've waited for in a new phone for 4 years. Excited to see what else I will be doing with this phone!
Value
5
Written by a customer while visiting Samsung US