Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,311 Reviews)
Rating breakdown 28,311 reviews
5 Stars
24,280
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Fast and snappy
on February 22, 2025
Posted by: Kongisking
[This review was collected as part of a promotion.] The phone camera improved . It doesn’t take as many blurry pics and the s24 series
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on February 22, 2025
Posted by: 222222222
[This review was collected as part of a promotion.] So far I'm using it for 3 weeks,processing speed of any tasks is great.
Display has some issues because it display towards more blue and grayish tone than predecessors device.
Photo quality is good and AI features is useful.
It would be great if samsung would install the higher capacity battery.
Display has some issues because it display towards more blue and grayish tone than predecessors device.
Photo quality is good and AI features is useful.
It would be great if samsung would install the higher capacity battery.
Value
4
Response from Samsung USBy R&R Team, February 25, 2025
Hello 222222222, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the processing speed of your device and how many tasks you can accomplish thus far. We understand how valuable the battery of your device is to you every day, and we would love to help you maximize your experience. You should be seeing an improvement to your battery life as you continue usage, and the battery adjusts to your specific consumption. This process is helped along if you allow the battery to drain without being plugged in to a power source. If this is not your experience we have provided a link to a few articles to help you with this experience. We have also provided a link to the full device manual to help you with the display settings if you are looking for warmer tones. We have lastly, provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra
on February 22, 2025
Posted by: JohnnyPip
[This review was collected as part of a promotion.] With the new Samsung S25 Ultra and it seamless actions across apps it's easy to bounce back and forth between them. The Now Brief icon makes it simple to see messages from your lock screen. The superior quality pictures the camera takes makes for exciting and breathtaking memories to keep or share with friends and family. Phone calls are crisp and clear with background noise reduction. Overall this phone has been great and performed well and the battery life on its use is far greater than my previous phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love ❤️😍 It!!
on February 22, 2025
Posted by: Rickswife
[This review was collected as part of a promotion.] I love my new phone! Oh where to start well the camera is awesome the AI is better than I had planned and it's a slim good looking phone! I gave up my I phone for this and I couldn't be happier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 22, 2025
Posted by: Love4shop
[This review was collected as part of a promotion.] I just love my new Samsung device, it has very great features as well, the "Now Brief" features gives you daily highlights of the day.
Bixby, literally I can just talk to her and tell her anything or any questions and she'll do it for me.
I use my device for almost everything. Super great.
Bixby, literally I can just talk to her and tell her anything or any questions and she'll do it for me.
I use my device for almost everything. Super great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra upgrade
on February 22, 2025
Posted by: me135047
[This review was collected as part of a promotion.] I loved the ease of transferring all apps and passwords were all stored. It was seamless actions across apps. Looking forward to learning all the new features, but already love the "ultra" size for my aging eyes and ease of customization so I don’t have to put readers on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on February 22, 2025
Posted by: Coolphone
[This review was collected as part of a promotion.] This phone is pretty easy too use, the stylus fit well on my hand and the program that come with it make it fun to use, I like how well the phone run games, over all it's a fun phone to own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the it.
on February 22, 2025
Posted by: Grizzled1
[This review was collected as part of a promotion.] This phone is excellent. They're very fast, takes great pictures.
Value
5
Written by a customer while visiting Samsung US