Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,343 Reviews)
Rating breakdown 26,343 reviews
5 Stars
22,590
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great flagship as usual.
on June 12, 2026
Posted by: JustAGuyWithSomeThoughts
[This review was collected as part of a promotion.] After being a loyal Galaxy S series user for over a decade this is my first Ultra model. Ive had the legendary S10e, S24+, and now S25 Ultra. I can't think of one thing that I could legitimately complain about. For the first time I've invested in the Samsung ecosystem more than ever with a watch, Buds3 Pro, and am beginning to explore the complexity of SmartThings. On top of that I recently have started using Oticon Zeal hearing aids which connect with Bluetooth and they work together better than I would have imagined. It seems that everyday I learn of new things to do with this phone.
I was skeptical about Galaxy AI at first thinking it is just a way to justify a higher price point but as I learn to use it more, the less skeptical I am. I can't say a lot about the majority of features as I like to learn a bit at a time but so far by a longshot the best part is Circle to Search. I've saved a ton of headache and money by taking pictures of things I know nothing about and using the feature. It's very easy to use and there hasn't been one thing I haven't been able to figure out with it.
I plan on using this phone for years and look forward to learning about everything this great flagship can do.
I plan on using this phone for years and look forward to learning about everything this great flagship can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S25 Ultra
on June 15, 2026
Posted by: PrettyPx3
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra is my current device. Used for schooling, work, gaming, & to watch movies. Prior to purchasing, I had an S22 Ultra. I was so excited to get an upgraded phone last year thinking.. it gotta be better than this old thing (my old phone), but what I'm noticing is that the camera features are NOTHINGGG compared to the S22 Ultra which was kinda disappointing because I do take ALOT of photos & was expecting the newer galaxy to be 10x better. Got my hopes up.
Value
3
Response from Samsung USBy R&R Team, June 16, 2026
Hi there PrettyPx3, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important the camera of your device is to you every day, and we would love to help you capture the best possible photos and videos with your device. We have provided a link to an article to help you adjust the settings to every condition you find yourself. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 15, 2026
Posted by: Darkstar
[This review was collected as part of a promotion.] Very simple and efficient device very user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on June 18, 2026
Posted by: Andy233333
[This review was collected as part of a promotion.] The build of this phone is amazing. The weight is comfortable. The camera looks great. The screen is amazing. I would definitely would recommend my friend to get this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and easy to use!
on June 19, 2026
Posted by: Galaxyx3
[This review was collected as part of a promotion.] I enjoy using this phone especially with the AI feature that helps translate and look up pictures for you. It comes with a stylus pen so you can take notes easily too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always choose a Samsung Galaxy
on June 19, 2026
Posted by: JediMastaDJ
[This review was collected as part of a promotion.] I love the screen size and excellent camera features of my Samsung Galaxy S25 Ultra. It's the flagship model for a reason. I especially enjoy the added s-pen with the new model design. The Galaxy AI Image features really help with editing face swaps. That can be essential with younger kids who may not always look and smile at the camera at the exact same time.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Maine
Expertise:Expert
Verified Purchase:Yes
Great camera and fast startup. AI works quickly and accurately.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Chris, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you found the inital setup to be so smooth and easy, and that you are so pleased with the usage of Galaxy AI. We have provided a link to the Samsung Support Team of offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Gbarnes
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
I love this phone! It works great and I love the stylus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Gbarnes, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this new phone, and that you are loving the usage of the accessories like the S Pen as well. We have provided links to resources to help you discover all of the amazing features available on your device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US