Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(26,343 Reviews)
Open Ratings Snapshot
Rating breakdown 26,343 reviews
5 Stars
22,590
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
I love how lightweight and thin it is
on June 10, 2026
Posted by: Litbit84
[This review was collected as part of a promotion.] I use "galaxy AI" to help me write more professional sounding emails to my clients and other businesses. I also use "Google AI" as a personal assistant and it helps me to stay on top of appointments, missed calls, deadlines and much more. Having it as an assistant helps me to stay organized and it keeps all my important data in one place so no more losing things on my desk clutter.
I love how lightweight and slim it is making it fit almost anywhere without taking up much space. I can customize just about every aspect of my device even my text and ring tone. I can ask it to identify things and even what song is and who sang it when I can only remember a few chords.
I can video chat with my friends and loved ones even when someone I care about is deployed I still can see them and hear their voice and know they are doing OK.
This is one of my favorite Samsung yet.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy ultra
on June 10, 2026
Posted by: Ebethrina
[This review was collected as part of a promotion.] I love this galaxy because I can do a lot performance and I can play with him and make a lot changing because I love the way we can customize the phone and the keyboard and the cámara is amazing take the best photo ever and everyday I learn how to make more stuff in my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing and versatile
on June 10, 2026
Posted by: Sagec97
[This review was collected as part of a promotion.] I absolutely love my phone it's made me become so much more professional in my daily activity even a better game around my online games with the performance module The Galaxy AI feature is incredible I love being able to press the side of my phone button to access Gemini and a flash it's helped me look more intelligent across all platforms. The cameras phenomenal the graphics are great. All around I absolutely love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on June 10, 2026
Posted by: Gunfreak92
[This review was collected as part of a promotion.] Very good phone I am have no issues at all with it lol. Highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy is the best Android
on June 10, 2026
Posted by: Italia1313
[This review was collected as part of a promotion.] I love the features of the phone. Seems they have always managed to make it better and better. I would never switch to another phone type. Will be getting the newer brain soon. Samsung Galaxy phones are the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a perfect device for everyday activities.
on June 10, 2026
Posted by: Omoekun15
[This review was collected as part of a promotion.] This product is perfect as a mobile office or studio. The Galaxy AI is easy to use and fits your needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Why I hate google
on June 11, 2026
Posted by: Googlehater
[This review was collected as part of a promotion.] Google just keeps trying to take over my phone. Making me deal with constant crap I don't want. The phone itself is great. Camara is excelent. Just Google turning stuff on wasting my memory space connecting to outside sites.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra 25 pH
on June 12, 2026
Posted by: Lolo57
[This review was collected as part of a promotion.] After spending some serious time with the **Samsung Galaxy S25 Ultra**, it’s safe to say this thing is an absolute beast. Samsung finally rounded off those sharp corners, making it way more comfortable to hold for hours at a time, and the screen is massive, bright, and practically reflection-free.
But what really changes the game for me is how it handles my daily routine:
I use this phone for gaming, and the performance is incredible. Thanks to the new Snapdragon chip and Galaxy AI working in the background, the phone intelligently manages its heat and battery. I get locked, smooth frame rates without the phone turning into a brick of fire in my hands.
Next-Level Streamin for watching and managing streams, that 6.9-inch display is unmatched. Plus, the Galaxy AI tools are actually useful. I can press and hold on any video clip to instantly turn it into smooth slow-motion, or use the AI audio tools to erase background noise from clips I want to share.
The Verdict If you are heavy into gaming, streaming, or content creation, Galaxy AI makes this feel less like a standard phone and more like a smart, adaptive console. It's expensive, but it genuinely keeps up with everything I throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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