Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(24,981 Reviews)
Open Ratings Snapshot
Rating breakdown 24,981 reviews
5 Stars
21,435
4 Stars
2,747
3 Stars
477
2 Stars
148
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
My 7th Galaxy, and they keep getting better
on May 25, 2026
Posted by: WineGuy42
[This review was collected as part of a promotion.] Great for streaming, and doesn't get hot while gaming. The sound quality is good, and it interfaces instantly with my Buds 3 Pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like this phone.
on May 25, 2026
Posted by: Wes2540
[This review was collected as part of a promotion.] I like this phone's size and look. I think the phone has a very sleek look. The volume on the phone is satisfactory in my opinion. I use this phone for work and gigs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: DrDoobie
[This review was collected as part of a promotion.] Galaxy AI is awesome. Phone is great tool, and fun to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent device for gaming
on May 25, 2026
Posted by: Fercho503
[This review was collected as part of a promotion.] Its AI is absolutely crazy, it's great, the way it creates or recreates the photos I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on May 25, 2026
Posted by: ReadingwithRipley
[This review was collected as part of a promotion.] I've been a die hard Samsung user for the past 9 years and these phones never let me down. And I love the usability and customization the most when it comes to this phone specifically. My only criticism was having to fully commit to using Google messages instead of the Samsung one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 FLAGSHIP
on May 25, 2026
Posted by: SdBossman
[This review was collected as part of a promotion.] I have had several s series phones from Samsung. The S25 met expectations, good battery life, screen clarity, included Galaxy AI, and seamless integration of all my apps and accounts. Would recommend to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has had great features over time
on May 25, 2026
Posted by: Dusky1255
[This review was collected as part of a promotion.] I use my phone for lots of things and it has great use ive dropped this phone alot and its very durable along with the previous phone ive had which was the s24 ultra and that was useful to so upgrading was totally worth it and i hope other people upgrade to this phone for the feature it has and offers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great overall,
on May 25, 2026
Posted by: 559guy
[This review was collected as part of a promotion.] The phone is good, display great. I love the customizable features. I am sad the pen doesnt do anything close to the s23 ultra pen. The camera is amazing. The Galaxy AI is awesome in deleting unwanted things from photos. Can never tell when its done its so seamless. Other then the pen, its a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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