Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(25,158 Reviews)
Rating breakdown 25,158 reviews
5 Stars
21,582
4 Stars
2,773
3 Stars
480
2 Stars
149
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
2
Low battery quality
on May 25, 2026
Posted by: Powersamsung
[This review was collected as part of a promotion.] Just under 1 year of 1TB and the battery 3 times a day you have to charge it I do not like that of this model everything else very good
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
In love with this phone!
on May 25, 2026
Posted by: SamsungFan7
[This review was collected as part of a promotion.] The integrated Galaxy AI has helped my productivity in everyday work tasks, as well as ease of shopping for quality and safe products.
I find myself using the daily activity tracker way more than I expected and it has driven me to exceed my physical activity goals.
I absolutely love the anti-reflective display. It has been so helpful in the high sun levels of Florida.
Overall this phone has made my everyday life improve. The ease of use. The customization abilities. The easy integration to all my other samsung products has been amazing.
Absolute 10 out of 10
I find myself using the daily activity tracker way more than I expected and it has driven me to exceed my physical activity goals.
I absolutely love the anti-reflective display. It has been so helpful in the high sun levels of Florida.
Overall this phone has made my everyday life improve. The ease of use. The customization abilities. The easy integration to all my other samsung products has been amazing.
Absolute 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product very durable tons of features
on May 25, 2026
Posted by: LoveS25
[This review was collected as part of a promotion.] Very durable phone with a big screen it has tons of features and easy to use. I love my S25 ultra Galaxy it is the best phone one could have!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship phone with flagship performance
on May 25, 2026
Posted by: TechExplorer
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 and it's been an excellent experience so far. The phone feels fast and responsive, with smooth performance whether I'm using it for work, streaming, browsing, or multitasking. The display is beautiful, bright, and very sharp.
One of my favorite features has been Galaxy AI. The photo editing tools are surprisingly useful and make editing pictures quick and effortless. Removing unwanted objects, improving images, and making small adjustments feels almost effortless and saves a lot of time.
The camera quality is excellent, battery life has been reliable throughout the day, and overall the phone feels premium. Samsung did a great job balancing performance, features, and user experience. Very happy with the upgrade.
One of my favorite features has been Galaxy AI. The photo editing tools are surprisingly useful and make editing pictures quick and effortless. Removing unwanted objects, improving images, and making small adjustments feels almost effortless and saves a lot of time.
The camera quality is excellent, battery life has been reliable throughout the day, and overall the phone feels premium. Samsung did a great job balancing performance, features, and user experience. Very happy with the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: Galaxylove1
[This review was collected as part of a promotion.] Galaxy AI. And split screen is my favorite. The pen is great. Full control of applications
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
no major update went backward
on May 25, 2026
Posted by: jeffyk7
[This review was collected as part of a promotion.] There were no major updates for this phone, and they've been back or with the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] After three months with the Galaxy S25 Ultra, I can confidently say Samsung raised the bar this year — and kept it there.
The design immediately catches attention. It's slimmer than its predecessor, with refined titanium edges that feel premium without being pretentious. The corners are softer, making extended use genuinely comfortable, and the integrated S Pen slot remains a thoughtful touch that competitors still haven't matched.
Performance is where it gets interesting. The Snapdragon 8 Elite handles everything I've thrown at it without hesitation — multitasking, gaming, heavy camera sessions. Zero thermal throttling in my experience.
Galaxy AI, however, is what's changed my daily workflow. Circle to Search has become almost muscle memory at this point. Live Translate handled a real conversation in Korean without awkward delays, and Note Assist summarizing hour-long meeting recordings accurately is something I genuinely rely on now. It doesn't feel like a gimmick feature list — these tools are woven into how you actually use the phone.
The camera system remains class-leading. The 200MP main sensor captures detail that regularly surprises me, and the 50x Space Zoom is legitimately usable for distant subjects.
Battery easily clears a full day, and 45W charging means topping up isn't a long commitment.
If you want a phone that grows with you through AI features while nailing the fundamentals, the S25 Ultra is the one to have right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG THE BEST
on May 25, 2026
Posted by: Ms2009
[This review was collected as part of a promotion.] SAMSUNG PHONES ARE 100% THE BEST PHONES ON THE MARKET... GO GET ONE AND SEE FOR YOURSELF .. THE NEW GALAXY AI UPDATE IS REALLY COOL ALSO .. I WILL ALWAYS BE A SAMSUNG PHONE PERSON
Value
5
Written by a customer while visiting Samsung US