Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(25,165 Reviews)
Open Ratings Snapshot
Rating breakdown 25,165 reviews
5 Stars
21,588
4 Stars
2,774
3 Stars
480
2 Stars
149
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great monster wild phone
on May 25, 2026
Posted by: Manuel
[This review was collected as part of a promotion.] Get this phone your will be super happy with this phone is awesome and marvelous
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with great features
on May 25, 2026
Posted by: Gg5390274
[This review was collected as part of a promotion.] This phone is definitely an upgrade from the note 20 ultra! Bigger screen, great for streaming shows and movies. Also good for playing mobile games. This phone has great features, like galaxy AI, and I use my phone to basically keep my life together. The only downside as opposed to the note 20 ultra is that the stylus can't be used to take pictures. Other than that I love my phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Performance and Galaxy AI Features
on May 25, 2026
Posted by: tdong2k
[This review was collected as part of a promotion.] I have been using the Galaxy S25 Ultra every day for work, gaming, streaming, and photography, and the experience has been excellent. The display is bright and smooth, the battery easily lasts all day, and the performance is incredibly fast even with multiple apps open.
The camera quality is one of my favorite features because photos and videos look sharp and detailed in all lighting conditions. Galaxy AI has also been very useful for editing photos, translating text, and improving productivity during work and school tasks.
The S Pen feels smooth and responsive, making note-taking and editing much easier. Overall, this device feels premium, powerful, and reliable, and it has improved my daily routine in many ways.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
been very helpful using it for personal and work
on May 25, 2026
Posted by: dirtylo
[This review was collected as part of a promotion.] mainly use it for work, but I do stream alot of movies on down time. AI has been very helpful with doing research and ordering products!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use and functions have improved a lot.
on May 25, 2026
Posted by: Newmom25
[This review was collected as part of a promotion.] One thing that samsung phones used to have is the sticky note widget but is not available anymore. Overall features have improved especially with galaxy AI at our fingertips.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on May 25, 2026
Posted by: PrinceofIndia
[This review was collected as part of a promotion.] So easy to handle and smooth operations, with AI making life easy either to edit photos or translate text or just anything it's a superb phone which will enthrall overall expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device ! Galaxy AI is awesome.
on May 25, 2026
Posted by: Loves2Twirl
[This review was collected as part of a promotion.] I love my Galaxy 25Ultra. The Galaxy AI makes everything easier, from photo assist, to the camera controls. I chose this device for the camera/video options as my daughter graduated this year and I wanted to do her portraits myself.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone that has had great and easfeatures
on May 25, 2026
Posted by: Swanson95
[This review was collected as part of a promotion.] The phone is so easy to navigate and I love all the features it has to offer. It offers everything that samsung has promised with the new update.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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