Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,315 Reviews)
Rating breakdown 24,315 reviews
5 Stars
20,861
4 Stars
2,671
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Phone review
on May 21, 2026
Posted by: Badnerd14
[This review was collected as part of a promotion.] The phone offers excellent performance and speed; furthermore, it features a fabulous camera and, above all, boasts one of the best AI technologies currently available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone for the future
on May 21, 2026
Posted by: taharqqa88
[This review was collected as part of a promotion.] This phone has remarkable features and the AI features allow me to navigate and access anything I want. I use my phone to navigate thru the City, using maps. I also use it to listen to music, check my email, send money to friends and family. This phone has become an integral part of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect combination
on May 21, 2026
Posted by: Vegetayap5
[This review was collected as part of a promotion.] The Galaxy AI is awesome. You can do whatever you want and stay connected on any platform. I use my phone for everything, specially as a teacher's work and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect combination
on May 21, 2026
Posted by: Vegetayap5
[This review was collected as part of a promotion.] The Galaxy AI is awesome. You can do whatever you want and stay connected on any platform. I use my phone for everything, specially as a teacher's work and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and all the features it uses.
on May 21, 2026
Posted by: Mikul43
[This review was collected as part of a promotion.] I mainly use my phone for streaming videos and pictures and for both it does not disappoint. Especially with the picture quality. I think the pictures I've taken on here, have been better than any other phone I've used in years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have many utilities and it is helpful
on May 21, 2026
Posted by: Gleimbek
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most advanced smartphones of 2025, mainly due to its strong focus on artificial intelligence. Unlike previous models, AI is now central to the user experience, influencing how people interact with apps, the camera, and daily tasks.
It delivers top-tier performance thanks to a powerful processor, allowing smooth multitasking, gaming, and on-device AI processing. This reduces reliance on cloud services and improves speed and privacy.
A key feature is its multimodal AI, which can understand text, voice, and images at the same time. This enables more complex commands across multiple apps, turning the phone into a more capable personal assistant. AI also enhances the camera with real-time image optimization, noise reduction, and smart editing tools, making high-quality photography accessible to all users.
Additionally, AI powers features like daily summaries, smart notifications, and contextual suggestions to improve productivity. However, these functions are still evolving and may not always be consistent.
The battery offers solid all-day performance, although charging speed is not the fastest. The design remains premium, with a bright, high-resolution display, but hardware changes from the previous generation are limited.
Overall, the S25 Ultra is a major step toward AI-driven smartphones, though not all features feel essential yet.
It delivers top-tier performance thanks to a powerful processor, allowing smooth multitasking, gaming, and on-device AI processing. This reduces reliance on cloud services and improves speed and privacy.
A key feature is its multimodal AI, which can understand text, voice, and images at the same time. This enables more complex commands across multiple apps, turning the phone into a more capable personal assistant. AI also enhances the camera with real-time image optimization, noise reduction, and smart editing tools, making high-quality photography accessible to all users.
Additionally, AI powers features like daily summaries, smart notifications, and contextual suggestions to improve productivity. However, these functions are still evolving and may not always be consistent.
The battery offers solid all-day performance, although charging speed is not the fastest. The design remains premium, with a bright, high-resolution display, but hardware changes from the previous generation are limited.
Overall, the S25 Ultra is a major step toward AI-driven smartphones, though not all features feel essential yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone !!
on May 21, 2026
Posted by: Tesla2021
[This review was collected as part of a promotion.] Love my Galaxy S25.Ultra love the fact battery stays for a long time.Without having to charge, it also love how it works with the built in AI. I use my galaxy ultra to watch movies t v and play games all on the go.Whenever it's convenient for me, the phone never lets me down.Great product always have used samsung.Don't find out changing anytime soon. Can't wait to see what the new Samsung product has to offer for all customers, including the new Samsung AI glasses very excited for those keep up the good work Samsung highly appreciative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Fast and Reliable!!
on May 21, 2026
Posted by: TheGrumpyFocker
[This review was collected as part of a promotion.] I loved my Ultra S22. Unfortunately one day I dropped it and destroyed the screen in a weird obscure way. I needed a new phone that day. S25 Ultra was on display in all its beauty. It was an easy choice.
Getting it back to the Hotel room, I started to set it up. Backups restored, apps reinstalled, messages and calls restored. When I say fast, I'm talking blazing. Years of data, 100+ gig from the phone, cloud data etc. In under 75 minutes I was done, not the typical 2-3 hours. To this day, updates download and install in seconds.
I use Bixby and Samsung AI to help me with my tasks, remind me of events, giving me a high level brief on information, the AI version of TL:DR. And it's fast, it works and it's usually very accurate.
I love the pen. All the things I keep learning i can do with it. Fun and business, goofy and serious. It acts just like a real pen.
The screen resolution is amazing. Can watch 4k video with absolute clarity. Stream movies. Play games and work doesn't matter, the screen is beautiful.
Lastly, I Love the camera... day/night, low/bright light. Makes no difference. I can get great shots. The picture attached, I took in the AZ desert.
Value
5
Written by a customer while visiting Samsung US