Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(26,120 Reviews)
Open Ratings Snapshot
Rating breakdown 26,120 reviews
5 Stars
22,444
4 Stars
2,886
3 Stars
495
2 Stars
139
1 Star
156
86%of customers recommend this product. 
(
1,026 out of 1,187
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Samsung galaxy ultra
on June 10, 2026
Posted by: Ebethrina
[This review was collected as part of a promotion.] I love this galaxy because I can do a lot performance and I can play with him and make a lot changing because I love the way we can customize the phone and the keyboard and the cámara is amazing take the best photo ever and everyday I learn how to make more stuff in my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing and versatile
on June 10, 2026
Posted by: Sagec97
[This review was collected as part of a promotion.] I absolutely love my phone it's made me become so much more professional in my daily activity even a better game around my online games with the performance module The Galaxy AI feature is incredible I love being able to press the side of my phone button to access Gemini and a flash it's helped me look more intelligent across all platforms. The cameras phenomenal the graphics are great. All around I absolutely love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on June 10, 2026
Posted by: Gunfreak92
[This review was collected as part of a promotion.] Very good phone I am have no issues at all with it lol. Highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy is the best Android
on June 10, 2026
Posted by: Italia1313
[This review was collected as part of a promotion.] I love the features of the phone. Seems they have always managed to make it better and better. I would never switch to another phone type. Will be getting the newer brain soon. Samsung Galaxy phones are the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a perfect device for everyday activities.
on June 10, 2026
Posted by: Omoekun15
[This review was collected as part of a promotion.] This product is perfect as a mobile office or studio. The Galaxy AI is easy to use and fits your needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Why I hate google
on June 11, 2026
Posted by: Googlehater
[This review was collected as part of a promotion.] Google just keeps trying to take over my phone. Making me deal with constant crap I don't want. The phone itself is great. Camara is excelent. Just Google turning stuff on wasting my memory space connecting to outside sites.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra 25 pH
on June 12, 2026
Posted by: Lolo57
[This review was collected as part of a promotion.] After spending some serious time with the **Samsung Galaxy S25 Ultra**, it’s safe to say this thing is an absolute beast. Samsung finally rounded off those sharp corners, making it way more comfortable to hold for hours at a time, and the screen is massive, bright, and practically reflection-free.
But what really changes the game for me is how it handles my daily routine:
I use this phone for gaming, and the performance is incredible. Thanks to the new Snapdragon chip and Galaxy AI working in the background, the phone intelligently manages its heat and battery. I get locked, smooth frame rates without the phone turning into a brick of fire in my hands.
Next-Level Streamin for watching and managing streams, that 6.9-inch display is unmatched. Plus, the Galaxy AI tools are actually useful. I can press and hold on any video clip to instantly turn it into smooth slow-motion, or use the AI audio tools to erase background noise from clips I want to share.
The Verdict If you are heavy into gaming, streaming, or content creation, Galaxy AI makes this feel less like a standard phone and more like a smart, adaptive console. It's expensive, but it genuinely keeps up with everything I throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great flagship as usual.
on June 12, 2026
Posted by: JustAGuyWithSomeThoughts
[This review was collected as part of a promotion.] After being a loyal Galaxy S series user for over a decade this is my first Ultra model. Ive had the legendary S10e, S24+, and now S25 Ultra. I can't think of one thing that I could legitimately complain about. For the first time I've invested in the Samsung ecosystem more than ever with a watch, Buds3 Pro, and am beginning to explore the complexity of SmartThings. On top of that I recently have started using Oticon Zeal hearing aids which connect with Bluetooth and they work together better than I would have imagined. It seems that everyday I learn of new things to do with this phone.
I was skeptical about Galaxy AI at first thinking it is just a way to justify a higher price point but as I learn to use it more, the less skeptical I am. I can't say a lot about the majority of features as I like to learn a bit at a time but so far by a longshot the best part is Circle to Search. I've saved a ton of headache and money by taking pictures of things I know nothing about and using the feature. It's very easy to use and there hasn't been one thing I haven't been able to figure out with it.
I plan on using this phone for years and look forward to learning about everything this great flagship can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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