Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,693 Reviews)
Rating breakdown 19,693 reviews
5 Stars
16,967
4 Stars
2,126
3 Stars
358
2 Stars
112
1 Star
130
86%of customers recommend this product.
(
826 out of
966)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Tonia
from Jamaica
Expertise:Intermediate
Verified Purchase:Yes
Much lighter than the 22 ultra. I eoukd have enjoyed more colour options but alas I had to settle for the titanium blue. I've had no issues with the phone I was however expecting that I would have been released with UI 8. But I'll just have to wait for that. I love the AI features. The S-pen is an u wanyed appendage. Sometimes I don’t even remember that it's a feature of the phone.
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Shozo
Verified Purchase:Yes
Astonishing phone! Does anything and everything anywhere anytime!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ammar
from West Bloomfield, MI, USA
Expertise:Expert
Verified Purchase:Yes
A great phone with many features. I had an S20 before it and I liked the swipe down menu better than the S25. I think the old menu provided a better quick access to everyday features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KevinB
from Louisville KY
Expertise:Expert
Verified Purchase:Yes
I'm just hook on samsung products all the note phones an Galaxy phones.The best phone on the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another Excellent Samsung Phone
on September 15, 2025
Posted by: AndreaLS
[This review was collected as part of a promotion.] I'm so excited about my new Samsung! Every year they get better. The Galaxy AI is incredible. I give it two thumbs up !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like it but....
on September 16, 2025
Posted by: RealtorH
[This review was collected as part of a promotion.] I love the predictive text and AI options it often offers me. I like the customization of the phone but don't use a lot of the new features because I have taken the time to learn them. The only reason I upgraded was because I randomly had text messages, regardless of platform or providers disappear. Unfortunately, it is still happening without any logic behind it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on September 16, 2025
Posted by: SamsungEnjoyer
[This review was collected as part of a promotion.] The galaxy s25 ultra is great for streaming with its large screen, vivid quality, and high refresh rate. This make it more enjoyable to watch anything on the go. The addition of galaxy AI serves to improve the the experience of editing photographs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, minor problems.
on September 18, 2025
Posted by: RsuperMsi
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an outstanding flagship phone known for its stunning 6.9-inch QHD+ AMOLED display, powerful Snapdragon 8 Gen 4 Elite chipset, and versatile camera system, making it a top choice for users seeking premium performance and immersive visuals. Its AI features add a new level of smart interaction, with smooth multitasking and excellent gaming capabilities enhancing the overall experience. However, like many flagship devices, it does have minor issues—most notably, my specific S25 Ultra model tends to heat up during extended use or charging, particularly around the CPU area, which can be uncomfortable and cause occasional performance throttling. Battery life is another concern; I’ve experienced inconsistent battery drain that sometimes results in quicker-than-expected depletion during normal usage, likely influenced by background apps and 5G connectivity. Despite these heating and battery inconsistencies, the phone’s build quality, display brilliance, and smooth responsiveness still make the Galaxy S25 Ultra a great device worth considering, especially if users are mindful of managing settings to mitigate heat and battery issues. Overall, it strikes a strong balance between cutting-edge features and some manageable quirks typical of high-end smartphones
Value
4
Written by a customer while visiting Samsung US