Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(24,333 Reviews)
Rating breakdown 24,333 reviews
5 Stars
20,878
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This cellphone has everything I need.
on May 21, 2026
Posted by: Lirapajarina09
[This review was collected as part of a promotion.] The Photo and video quality is awesome. I was thinking on trade with the Samsung S26 ultra but I change my mind. I going to keep my Samsung Ultra 25. Galaxy AI excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite Phone! An S25U Experience
on May 21, 2026
Posted by: Beckobeck
[This review was collected as part of a promotion.] I really like almost everything about the Galaxy S25 Ultra. The phone feels extremely polished and premium, and Samsung clearly aimed to make it a refined flagship.
One of my favorite parts is the titanium frame. It gives the phone a more expensive feel in the hand and adds impressive durability. The build quality overall is excellent and makes the device feel very solid.
Galaxy AI is another highlight, especially for photo editing. The AI tools are actually useful and make it easy to remove objects or quickly clean up photos without needing another app.
My main issue with the phone is the camera optimization and color processing. Photos tend to come out noticeably cooler, which sometimes gives them a slightly unnatural vibe. While you can adjust the settings to warm the colors a bit, it still doesn’t quite match the natural warmth I got from my S22 Ultra, although this isn't a dealbreaker. The camera quality is visibly top notch!
I also miss the Bluetooth functionality in the S Pen. Being able to use it as a remote shutter for photos was genuinely useful, especially for group pictures or when the phone was set up at a distance.
Overall, the S25 Ultra is still an excellent phone with premium build quality and very useful AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 21, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] This phone it's been amazing it super quick and easy to use everyday it's like having a mini pc in your pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has excellent features
on May 21, 2026
Posted by: Peaches
[This review was collected as part of a promotion.] Galaxy AI on my phone stopped working correctly and often only goes by the images on the present screen when im asking a question. It says things like "according to the image on this screen" when the image on the screen has nothing to do with the question. But overall aside from Galacy AI this is a pretty good working phone with spectacular features, some I use and some I don't. I use my phone for EVERYTHING so it is important to be protected from viruses and hackers. I love my phone all in all. Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a nice phone
on May 21, 2026
Posted by: Zurdillero
[This review was collected as part of a promotion.] This Galaxy Ai is amazing great features
And beautiful cameras and exellent for gaming .
And beautiful cameras and exellent for gaming .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
DAVES PHONE
on May 21, 2026
Posted by: Dave007
[This review was collected as part of a promotion.] It's been working well since I bought it. I've had no issues to report, no need to do resets, and no battery drain. It's the best I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on May 21, 2026
Posted by: KBlaskie
[This review was collected as part of a promotion.] From Galaxy AI to the design of the phone itself I absolutely love mh phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on May 21, 2026
Posted by: CrossX
[This review was collected as part of a promotion.] Writing
Title: Great all-around phone for work, gaming, and editing
I’ve been using the Samsung Galaxy S25 Ultra for a while now, and honestly it’s been one of the most versatile phones I’ve owned. I use it daily for both work and personal stuff, and it handles everything I throw at it really well.
For work, I’m constantly switching between emails, documents, messaging apps, and browsing, and the phone stays smooth with no lag. The large display makes it easy to read and work on things without feeling cramped.
I also play a good amount of mobile games, and performance has been great. Games run smoothly on high settings, and the screen makes everything look sharp and fluid. It’s definitely a great phone if you like gaming on mobile.
The cameras are another highlight. Photos come out very detailed, and I like that I can edit pictures and even videos directly on the phone without it slowing down. It makes quick content editing really convenient.
I’ve also tried some of the built-in AI tools for things like editing photos and helping with writing or small tasks, and they’re actually pretty useful in day-to-day use.
Battery life easily gets me through a full day of mixed use. Overall, the Samsung Galaxy S25 Ultra feels like a powerful all-in-one device that works great for productivity, gaming, and creativity.
Title: Great all-around phone for work, gaming, and editing
I’ve been using the Samsung Galaxy S25 Ultra for a while now, and honestly it’s been one of the most versatile phones I’ve owned. I use it daily for both work and personal stuff, and it handles everything I throw at it really well.
For work, I’m constantly switching between emails, documents, messaging apps, and browsing, and the phone stays smooth with no lag. The large display makes it easy to read and work on things without feeling cramped.
I also play a good amount of mobile games, and performance has been great. Games run smoothly on high settings, and the screen makes everything look sharp and fluid. It’s definitely a great phone if you like gaming on mobile.
The cameras are another highlight. Photos come out very detailed, and I like that I can edit pictures and even videos directly on the phone without it slowing down. It makes quick content editing really convenient.
I’ve also tried some of the built-in AI tools for things like editing photos and helping with writing or small tasks, and they’re actually pretty useful in day-to-day use.
Battery life easily gets me through a full day of mixed use. Overall, the Samsung Galaxy S25 Ultra feels like a powerful all-in-one device that works great for productivity, gaming, and creativity.
Value
5
Written by a customer while visiting Samsung US