Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(5,576 Reviews)
Rating breakdown 5,576 reviews
5 Stars
4,777
4 Stars
665
3 Stars
89
2 Stars
21
1 Star
24
81%of customers recommend this product.
(
106 out of
131)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
NO BLUETOOTH S PEN
on February 25, 2025
Posted by: Jzyp15
[This review was collected as part of a promotion.] I really love the S25 Ultra but they messed it up by taking off the Bluetooth SPen.. I didn't research about it because wasn't expecting for Samsung to go back instead of upgrading 🥲
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hello there Jzyp15, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased toh ear that you are overall excited about the enhanced features of your device. We understand how valuable specific features of your device are to you including the S Pen. We have provided links to help you with the redesigned S Pen in both an article, and the full device manual that highlights hand gestures and voice commands you can use. We have lastly, provided a link to the Samsung Support Team if you ever have questions about any ofy our Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
The s pen down grade is a bummer
on February 25, 2025
Posted by: Isaiahf15
[This review was collected as part of a promotion.] I use the phone for pictures, notes, calendar and streaming the s pen down grade feels like a step backwards ai I don't really use to much
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hi there Isaiahf15, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We understand that changes to functionality can be frustrating as you learn to use different settings and features. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the full device manual to help you discover the hand gestures and voice commands that can be used with your device. We have lastly, provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
May not need a laptop for many uses.
on February 25, 2025
Posted by: TTGypsy
[This review was collected as part of a promotion.] The ultra model with the 1tb memory is awesome. I use the phone for both work and personal. Large docs and spreadsheets inside of presentations ran without a hitch especially the added ability to show on a 38 inch monitor. Photos were very sharp and the colors brilliant. The only thing I can think of is the amount of ram could be higher when I ran a small video clip. I noticed a minor hesitation but then I am picky. I was also able to use a keyboard with the phone while using the monitor. That was a real help without having to resort to a laptop. I would say that the ultra can take place of a laptop comfortably.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The full Ultra suite is AMAZING
on February 25, 2025
Posted by: Hollywood
[This review was collected as part of a promotion.] I have the full suite of Ultra products: the Galaxy S25 Ultra, the Galaxy Tab S10 Ultra, the Galaxy Watch Ultra, and the Book Cover Keyboard book for the Tab S10 Ultra, and the experience has truly been better than I expected. The seamless integration across all devices has been airtight, and I am being pretty demanding of all devices - I'm getting my master's degree and I'm juggling all of the school work, the videos, the papers, the research, the communication constantly in multiple windows, and almost always using the s pen on both the phone and the tablet for live notes while utilizing other apps, and move uninterruptedly from one device to the other on a single task depending on what the circumstance demands! Having all 3 of the devices completely changed everything for me regarding school work, work productivity, and personal life in general!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing ultra here
on February 25, 2025
Posted by: Sad5820
[This review was collected as part of a promotion.] Starting to feel like the only difference from year to year is the number. If you have a s24 it's not worth the upgrade
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Hi there Sad5820, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. Your feedback is invaluable to us as we strive to provide exciting new devices our customers will be excited to take home and integrate in to their daily usage. We hope you have found time to explore the enhanced Galaxy AI features, and new capabilities of One UI7. We have provided a link to the full device manual to help you discover these features, as well as to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Perfect 💯
on February 25, 2025
Posted by: GMRHTX1
[This review was collected as part of a promotion.] Everything is flawless from the display to the ai interface every day I find something new to love about the S 25 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love it
on February 25, 2025
Posted by: Ryan08
[This review was collected as part of a promotion.] I finally moved on from my old LG V60 to a S25 Uktra and I love it. The Ai is great, the battery lasts forever, the screen looks great and it's very fast. I really like the Now Brief feature as well. I also really like the sidebar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New 25 ultra
on February 25, 2025
Posted by: Gijoe76
[This review was collected as part of a promotion.] As one for new technology. I like to be the one with the latest and greatest. I link the new curved besel. The new and improved gorilla glass is bonus for someone that may drop the phone accidentally. The new and improved android 15 and Ai 7 greatest touch. I wish they would've kept the Bluetooth s pen
Value
4
Written by a customer while visiting Samsung US