Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,156 Reviews)
Rating breakdown 7,156 reviews
5 Stars
6,121
4 Stars
845
3 Stars
112
2 Stars
39
1 Star
39
78%of customers recommend this product.
(
144 out of
185)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Amazing Phone
on March 2, 2025
Posted by: retro765
[This review was collected as part of a promotion.] I upgrade to this phone from the galaxy note 20 ultra and it had been amazing. This phone lasts all day without needing to be charged and it very fast with no lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on March 7, 2025
Posted by: BrnibSA
[This review was collected as part of a promotion.] Used for streaming, office notes and more. Also love the quality of the photos are so clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 Ultra is a top notch phone that delivers
on March 13, 2025
Posted by: Boggles
[This review was collected as part of a promotion.] Experience the pinnacle of mobile innovation with cutting-edge technology. A powerful device redefines what's possible, pushing boundaries and setting new standards. Unleash your creativity with tools designed to inspire and empower. Stay connected and productive wherever you go with seamless integration. Embrace the future of mobile technology.
Galaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. A true flagship killerGalaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. Ai is the best tool I ever used .
Galaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. A true flagship killerGalaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. Ai is the best tool I ever used .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera ai is awsome
on March 26, 2025
Posted by: R35sol
[This review was collected as part of a promotion.] Taking pictures and erasing object that's in the way makes editing picture that much better.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hey there R35sol, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are enjoying taking photos and videos with your device, and using the features of Galaxy AI and further enhance them. We have provided links to a few resources to further assist you in exploring the full capabilities of your device, and answer any questions that may come up as you do so. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 6, 2025
Posted by: Patrick
[This review was collected as part of a promotion.] This is an awesome phone.It's definitely a good improvement from last year the new design makes gaming better and holding it. It is also more comfy. One ui 7 is awesomely smooth too. The bluetooth being removed from the S Pen is a little bit disappointing though but the phone is still good.
Value
5
Response from Samsung USBy R&R Team, April 23, 2025
Hey Patrick, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the overall usage of your new device. We have provided a link to an article to help you with the redesigned S Pen features. We have also shared a link to the full device manual that helps you with the hand gestures and voice commands you can use with your device. We have lastly shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Don't Waste Your Money
on April 27, 2025
Posted by: JesseGalaxyS
from Ohio
Expertise:Expert
So, I have had the Samsung Galaxy s21 base model before but I didn't realize how great the Ultra models were till I traded my Samsung Galaxy s21 in for the Samsung Galaxy s22 Ultra. I got my Samsung Galaxy s22 Ultra a few months after it released. Let me tell you, this phone is MAGNIFICENT!! It's the perfect combination of the S Lineup and The Note Lineup, all built into one phone. Perfecto!
I have been waiting for the Samsung Galaxy s25 Ultra for years now. Knowing that the Samsung Galaxy s23 Ultra wasn't a huge departure from the s22 Ultra, I decided to keep it and wait. Now that I have seen what the new Samsung Galaxy s25 Ultra offers, there isn't really a leap here. It's actually a few steps back.
-Features
-Design
-Minor tweaks
-Minor Hardware Upgrades
-Design
-Minor tweaks
-Minor Hardware Upgrades
You could argue that the new S Series lineup is worse than the s20 or s21 Lineup. The new platform looks horrendous and actually feels like a cheap knockoff to a premium platform.
The Samsung Galaxy s25 Ultra is a downgrade to me. I don't want to lose features I already have on my Samsung Galaxy s22 Ultra for a trade in on a product that doesn't come close to what I already have. You removed the curved screen(it was what made your phones depart from the crowd. It gave the phone an identity. Now the Ultra looks like a LG Stylo 6 with some premium features. Mind you, I haven't used the phone but I have seen it and I don't see the big deal. Bland, boring and not much of a leap.
The customers complained about the square shape of the s22, s23 and s24 models. They said it would dig into their hands and to them I say, don't get a large phone if your hands are tiny, or at least use a popsocket. The same people whom complain about things like this are the same people whom can't hold a 6.8" phone with one hand. My whole palm covers the screen. The phone was great the way it was but you screwed it up.
I'll keep my Samsung Galaxy s22 Ultra and all the features it has. Bluetooth S Pen features, Hardware is still incredibly good, it still is fast, has a great camera, curved screen, amazing screen resolution, etc.
Samsung, next time you release a premium phone in the S lineup, make sure that you bring what you built from the past, all-in-one. The features that defined what people loved about your phones. At this point, the S Pen is useless and you might as well remove it, or just bring the Galaxy Note back.
I currently have the Samsung Galaxy s22 Ultra and the Samsung Galaxy s23 base model. The s23 is my work phone. Both great phones but the s22 Ultra was way beyond its time as far as it pertains to design.
With that said, if any of you have an s22 Ultra or s23 Ultra, just keep your phones and don't waste your money.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and its new features
on February 12, 2025
Posted by: GTISBACK33
[This review was collected as part of a promotion.] Enhanced camera capabilities offer stunning image quality with improved low-light performance. The vibrant display boasts increased brightness and color accuracy for an immersive viewing experience. A more powerful processor ensures smooth multitasking and seamless gaming. Battery life has been extended for uninterrupted usage throughout the day. The sleek design features refined materials for a premium feel. Durable construction provides enhanced protection against daily wear and tear. Advanced software integrations offer a personalized user experience. The Now bar redefines mobile technology. This innovative tool truly streamlines daily activities. Its intuitive design makes complex tasks feel effortless. With a single gesture, you can accomplish what used to take multiple steps. This enhances productivity and simplifies workflows. The integrated audio eraser is a game-changer. Background noise disappears, leaving crisp, clear audio. It's perfect for enhancing recordings and calls. This seamless integration of features creates a powerful and efficient tool. It's a must-have for anyone looking to simplify their digital life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerful phone for those that want one
on February 16, 2025
Posted by: carnage2405
[This review was collected as part of a promotion.] 1. The phone has much better, less aggressive shape design in comparison to 2024's model. I think it pays homage to the Samsung A5 actually.
2. I love the camera and the quality. Better than what's on the market. 200 MP is simply amazing.
3. Now Brief is a good addition so far, helps with the minimalism we all seek on the lock screen. It could be a tad more useful when I expand it though, it seems to really be a little bit more of a weather app
4. Implementation of the new One UI is excellent. It makes things more succint regarding icons in the taskbar and whatnot
5. It fits nicely in male pockets, it's a delight to hold (due to its metal finish).
5. Stylus should've been bluetoothed
6. The phone does feel a little bit heavy and sore to hold after some time
7. Would've been awesome to have fingerprint recognition all over the screen or on a large portion of the screen's bottom half
8. The incorporation of AI is definitely a plus, but needs some work. Gemini works decently on the phone but it's not quite a true assistant, as it is more so just a really good search engine.
9. Translation of calls is a really good and welcome feature!
10. Screen quality and screen size is phenomenal. Same goes with the fast charging feature and battery use. Very impressive.
Overall, a high quality, flagship smartphone.
Value
5
Written by a customer while visiting Samsung US