Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,903 Reviews)
Rating breakdown 28,903 reviews
5 Stars
24,770
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung phone for work and personal use
on August 18, 2026
Posted by: Snake1285
[This review was collected as part of a promotion.] This phone has been amazing since I first got it. I have had other Samsung phones before like the Note 20 and the S6 Edge Plus. They last and are very high quality phones. I use it for work and could not be a success with out it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on August 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to upgrade to the S25 Ultra because I wanted the ability to keep using the stylus, and the upgraded camera system that was better than my old S21.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on August 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to upgrade to the S25 Ultra because I wanted the ability to keep using the stylus, and the upgraded camera system that was better than my old S21.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
My only complaint about the S25 is the lack of Bluetooth capability for the stylus to control the camera. This is offset by the ability to control the camera with my Watch 8 which give a preview of what the phone camera is seeing.
All in all, I'm so happy with the S25 and it's performance, I'll likely keep it through at least a couple of generations of S series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and the AI is a nice feature.
on August 18, 2026
Posted by: Neonskys
[This review was collected as part of a promotion.] I got this phone because I take alot of pictures and want a great all around device on top of it. The camera is amazing and the technology in it is as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Game Changer for My Daily Routine
on August 18, 2026
Posted by: MissDaisy
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra to be my main device, and it has easily become the command center for my entire day. The subtle design changes make a huge difference in hand, it’s noticeably lighter, and the slightly rounded corners mean no more sharp edges digging into my palm during long sessions.
On a typical work day, I use my device to stay on top of everything.
On a typical work day, I use my device to stay on top of everything.
Multitasking is seamless on the huge 6.9-inch display, allowing me to take quick notes with the built-in S Pen while keeping emails and spreadsheets open side-by-side. The flat screen with anti-reflective glass makes reading text outdoors effortless, even in harsh sunlight.
When it’s time to unwind, this phone really shines for entertainment. I use it constantly for streaming movies, catching live sports, and playing graphic-intensive games. The Snapdragon 8 Elite chip handles heavy gaming without getting uncomfortably warm, and the display makes video content look crisp and vibrant.
The camera system has also elevated how I capture daily moments. The upgraded ultra-wide lens and improved zoom capabilities mean I get sharp, clear shots whether I’m at an event or just snapping quick photos on the go. Add in a reliable all-day battery that easily gets me from morning to night, and it’s hard to find anything to complain about. It delivers on every front.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 is by far the best model
on August 18, 2026
Posted by: Shoegal247
[This review was collected as part of a promotion.] I gave my husband the S24 Ultra so he can have an unlocked version. I got the S25 Ultra through my phone provider. I can honestly say that S24 is way better in design. It also had more capacity than the S25. I liked how the pen was able to take pictures versus waving or making a gesture.
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hey there Shoegal247, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how distressing it is when your new device is not meeting your expectations in features. If you currently have Galaxy Watch you can use that device with your phone to act as the camera shutter, if you are finding the hand gestures and voice commands to not align to your preferences. We have provided a link to the Samsung Support Team to assist you with any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I choose this product because has some of the but
on August 18, 2026
Posted by: Wildghost
[This review was collected as part of a promotion.] I choose this product because of it exceptional features but easy to access. Thought about switching to food because of screen because of kids. But personal use this is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product has a great camera and nice sound sys
on August 18, 2026
Posted by: delius10
[This review was collected as part of a promotion.] I chose this device because of the camera feature, the audio system its nice, and I use it for reading and watching my TV shows and my short dramas
Value
5
Written by a customer while visiting Samsung US