Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(17,746 Reviews)
Open Ratings Snapshot
Rating breakdown 17,746 reviews
5 Stars
15,328
4 Stars
1,919
3 Stars
310
2 Stars
95
1 Star
94
84%of customers recommend this product. 
(
577 out of 690
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on September 9, 2025
Posted by: vodyara
[This review was collected as part of a promotion.] Great phone, seems like a good upgrade from my S22 Ultra, and even more Galaxy Ai features to pick from
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 9, 2025
Hi there Vodyara, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear you are loving the usage of your phone, and finding the exploration of Galaxy AI to be enjoyable and useful. We have provided a link to the Samsung Support Team for your convenience. They can assist you directly through chat if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New work phone
on September 11, 2025
Posted by: Jackson
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Works fast and service is amazing. Everywhere I go Im connected.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamSeptember 12, 2025
Hi there Jackson, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device to be reliable in connection and fast during usage. We have provided a link to the Samsung Support Team for your convenience. They can offer assistance in the event you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Camera
on September 11, 2025
Posted by: Kim L
Verified Purchase:Yes
I love this phone. The camera is absolutely AMAZING!!! I am so glad I upgraded when I did.
I would recommend this to a friend!
Response from Samsung USBy R&R TeamSeptember 12, 2025
Hi there Kim L, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to hear you are so thrilled with the new features and usage of your device. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A must have phone
on October 7, 2025
Posted by: Mamanee69
[This review was collected as part of a promotion.] The phone's innovative design is certainly eye-catching and modern, setting it apart from previous models. Its powerful processor handles multitasking and demanding applications with impressive speed and efficiency. The vibrant display offers stunning visuals, making it a joy to watch videos and browse content. Furthermore, the camera system captures detailed photos and videos in various lighting conditions. Overall, the phone delivers a premium user experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has such a clean design
on October 13, 2025
Posted by: Girlbot9
[This review was collected as part of a promotion.] Having a good galaxy ai enabled phone is super convenient for when cooking i can just ask it for substitutes or recipes or measurements while I'm hands deep in dough.
The s pen is super nice to have for quick note taking or apps that need you to sign things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only thing I buy
on September 17, 2025
Posted by: Ddsbabes
[This review was collected as part of a promotion.] I have been a Samsung customer for over 20 years it's the only thing I will own the new phone is amazing takes great pictures and has a clear crisp sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG 25 Ultra
on September 21, 2025
Posted by: Petsy340
[This review was collected as part of a promotion.] The device demonstrates exceptional performance coupled with impressive battery efficiency. Furthermore, the transition between applications is seamless. 🚀📱👍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it and Im very pleased!!
on September 22, 2025
Posted by: Lovewop25
[This review was collected as part of a promotion.] I love it the game graphics are phenomenal and the sound is spectacular all around a wonderful phone I would recommend it for anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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