Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,143 Reviews)
Rating breakdown 10,143 reviews
5 Stars
8,683
4 Stars
1,149
3 Stars
184
2 Stars
66
1 Star
61
79%of customers recommend this product.
(
315 out of
401)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The S25 Ultra is the ultimate phone
on February 27, 2025
Posted by: TemptedMouse
[This review was collected as part of a promotion.] Everything on the Samsung Galaxy S25 Ultra feels refined. The phone feels fresh and new along with its new features and AI. The AI adapting to your daily routine is seamless and connects perfectly with other apps and Samsung products in my home. The Now brief is so cool and creates a nice addition to my daily routines. I use the AI for weather, calendar events, reminder, smart devices and so much more. The functionality of the pen makes things like note taking or precise edits to documents, images, or mocs so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything you need a phone to do
on March 20, 2025
Posted by: Stephen
[This review was collected as part of a promotion.] The battery life is superb. The screen looks amazing. You feel like you have a flagship phone in your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buy!
on March 26, 2025
Posted by: Dimples1977
[This review was collected as part of a promotion.] I love this phone. It's amazing all the way around! So happy with it. If you are thinking of buying it, don't hesitate you will love it. You won't regret getting this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lost what's important to me
on May 24, 2025
Posted by: Revgal
Expertise:Intermediate
As a long time Galaxy user, this model is a dissapointment!
- taking a screenshot doesn’t always work, asking Bixby to do it makes him repeat your request
- subtle notification sounds are gone, they are longer and annoying
- importing contacts puts them in folders
- right lower button makes it easy to disconnect phone calls!
- emergency number accidentally gets pressed with some apps!
- bring back led notifications!
- battery percentage is too small to read
- taking a screenshot doesn’t always work, asking Bixby to do it makes him repeat your request
- subtle notification sounds are gone, they are longer and annoying
- importing contacts puts them in folders
- right lower button makes it easy to disconnect phone calls!
- emergency number accidentally gets pressed with some apps!
- bring back led notifications!
- battery percentage is too small to read
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Hi Revgal, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations. We have provided a link to the full device manual to help you best align the settings to your preferences. This will also highlight the edge lighting you can use to alert you to notifications visibly. We have also shared a link to the Samsung Support Team to help you with matters like Bixby, or if you prefer one on one assistance with the settings of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features. And I love this pr
on July 3, 2025
Posted by: Angel2049
[This review was collected as part of a promotion.] I hope they make the next. I brought up just like this one and I would love to be the first one to receive the new product. Thank you for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 26, 2025
Posted by: LoveTechTx
[This review was collected as part of a promotion.] Super fast! Seamless action between apps. Amazing picture quality! Favorite Samsung ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE
on February 26, 2025
Posted by: DaGraMommaz
[This review was collected as part of a promotion.] Love this phone it's smooth. Long lasting battery. The speakers are loud enough to hear. Sound quality is fabulous & the Cameras ...Omg Incredible! Getting used to the AI effect too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet, IMO
on March 2, 2025
Posted by: HighingFly
[This review was collected as part of a promotion.] I received mine a day ahead of of the official release through preorder and it's the first time I've gotten a phone right when it dropped so I've had it for about a month now. I have to say it's probably my favorite one so far for the most part. I think it runs extremely smooth, the screen looks amazing and it seems to be built pretty solid all the way around. I really like all the new features they have added to it, that I've gotten to use at least so far. The Now Brief is pretty cool, the Gemini can do quite a bit and is super helpful and fun esp with the Gemini Live feature that you can have convos with whenever you want. The one thing that has kept me choosing the Galaxy line is the camera and this is no exception. Seems to work seamlessly as always, looks amazing and has some extra stuff that I haven't even had a chance to play with yet. I've been using the Galaxy phones since at least the S5 I'm pretty sure and haven't even thought twice about going with anything else since. All in all I'm extremely happy with it at this point and glad I chose it. I'm sure there's more features that I haven't even stumbled into but all in all I think it's a awesome phone.
Value
5
Written by a customer while visiting Samsung US