Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,683 Reviews)
Rating breakdown 19,683 reviews
5 Stars
16,961
4 Stars
2,124
3 Stars
357
2 Stars
112
1 Star
129
85%of customers recommend this product.
(
819 out of
958)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Tiwaah
Expertise:Expert
Verified Purchase:Yes
The phone is just different in size, but a lot of the features like 80% are also on the older phones so it's not really worth it changing your phone. I upgraded from s20 plus and not much difference. The camera on my s20 plus was even better
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mjay
from California
Expertise:Intermediate
Verified Purchase:Yes
Poor battery performance. Samsung need to step it up
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Hi there Mjay, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We completely understand how important the lasting battery of your device is to you. The design of this device with the intelligent battery will adjust to your specific usage habits and adjust the consumption after a short period of usage. If this is not your experience, and you believe your device is not operating as intended, we have provided links to a few articles below to help you manually maximize the battery life. We have also shared a link to the Samsung Support Team to offer further assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on July 10, 2025
Posted by: SFRigger69
[This review was collected as part of a promotion.] I recently upgraded to the S25 Ultra from my S22 Ultra, and it truly was an upgrade. Not knocking my S22, but it was 3 generations behind.
Everything runs smoother on my S25, and the screen is spectacular. I'm not a power user. I check email and socials throughout the day, text and make a few phone calls, sometimes snap photos if I see something that catches my eye, and watch a few videos. I've fiddled with Galaxy AI a little, and I'm sure the more I use it the better it'll be. The S-pen is great to jot down a few hand-written notes, or to make detailed edits to photos.
All that to be said, I'm loving my S25 Ultra and do not see myself leaving Samsung for any other phone manufacturer any time in the future. Samsung just does it better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The telescoping lens is exactly what I'd hoped for
on July 11, 2025
Posted by: Wgeroux207
[This review was collected as part of a promotion.] Using the Galaxy AI to search different items like artwork and books while hitting thrift shops is so useful and opens up a whole new world when hunting for treasure.
And finally getting my first experience with the telescopic lens is everything I was looking for with camera quality! It's unreal!
And finally getting my first experience with the telescopic lens is everything I was looking for with camera quality! It's unreal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on July 11, 2025
Posted by: Diamond410
[This review was collected as part of a promotion.] I love my galaxy s25 ultra! I was bought in with the s21 Ultra, so when I needed an upgrade, the S25 Ultra was the ONLY option! Galaxy AI is my favorite update!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It Like The Last One
on July 12, 2025
Posted by: Fraggle420
[This review was collected as part of a promotion.] Games are great.
Camera is amazing.
Love taking videos underwater.
Camera is amazing.
Love taking videos underwater.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 13, 2025
Posted by: Memphis10
[This review was collected as part of a promotion.] I'm really not a phone person but this phone im very pleased with east to operate i can ask AI anything and love the widgets short cut and everything thanks shout out to my guy for telling me to go with this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Symphony of Seamlessness
on July 13, 2025
Posted by: Bayboy
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra Experience
As a Wastewater Plant Operations Supervisor, I value efficiency, and my new Samsung Galaxy S25 Ultra delivers on all fronts. This isn't just a phone; it's the core of a beautifully integrated ecosystem that genuinely enhances my daily life.
From the moment I picked up the S25 Ultra, its luxury and beauty were undeniable. The sleek design, the vibrant display—it's a testament to Samsung's commitment to craftsmanship. Every interaction feels smooth and refined.
What truly elevates this experience is the effortless synergy with my Samsung Buds Pro 3 and Samsung Classic Watch. The simplicity of their connection is astounding. My Buds Pro 3 snap into action instantly, ready to deliver crystal-clear audio. And my Samsung Classic Watch? It's the perfect companion, seamlessly mirroring notifications and controlling music. This convenience of having everything just a glance or tap away is something I truly value.
The S25 Ultra itself is a powerhouse, handling everything I throw at it with grace. From managing work schedules to unwinding with a session of The Sims 4, the performance is fluid and responsive. The camera system is a dream, capturing stunning photos of my beautiful bi-racial family—my wife Alysha, our twin boys Levi and Liam, and our sweet daughter Loclynn. I can't wait to capture moments with our newest little one, Lio, due this October.
As a Wastewater Plant Operations Supervisor, I value efficiency, and my new Samsung Galaxy S25 Ultra delivers on all fronts. This isn't just a phone; it's the core of a beautifully integrated ecosystem that genuinely enhances my daily life.
From the moment I picked up the S25 Ultra, its luxury and beauty were undeniable. The sleek design, the vibrant display—it's a testament to Samsung's commitment to craftsmanship. Every interaction feels smooth and refined.
What truly elevates this experience is the effortless synergy with my Samsung Buds Pro 3 and Samsung Classic Watch. The simplicity of their connection is astounding. My Buds Pro 3 snap into action instantly, ready to deliver crystal-clear audio. And my Samsung Classic Watch? It's the perfect companion, seamlessly mirroring notifications and controlling music. This convenience of having everything just a glance or tap away is something I truly value.
The S25 Ultra itself is a powerhouse, handling everything I throw at it with grace. From managing work schedules to unwinding with a session of The Sims 4, the performance is fluid and responsive. The camera system is a dream, capturing stunning photos of my beautiful bi-racial family—my wife Alysha, our twin boys Levi and Liam, and our sweet daughter Loclynn. I can't wait to capture moments with our newest little one, Lio, due this October.
Value
5
Written by a customer while visiting Samsung US