Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,819 Reviews)
Rating breakdown 23,819 reviews
5 Stars
20,435
4 Stars
2,619
3 Stars
451
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,313)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Love the phone
on May 3, 2026
Posted by: PicklesHammy
[This review was collected as part of a promotion.] I like how Galaxy AI is first to respond in my searches, often I don't normally need to look further though it gives an option to dive deeper into AI. Love the camera pictures are awesome... I play a little bit of games sometimes music (YouTube) but I mainly take pictures, text, email, and uses the Samsung health app. My biggest problem is the battery isn't as great as I was told it seems to drain pretty fast I would've gotten the new S26 Ultra but the difference is found was just a built in privacy screen it's cheap enough to just buy the privacy screen protector that that alone isn't worth upgrading yet. Please make your battery life gold for much longer and upgrade the camera and I'm sold on the next line... do keep the S Pen that things is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone best phone yet
on May 3, 2026
Posted by: Lucius
[This review was collected as part of a promotion.] I upgraded from the s22 ultra and got the s25 ultra and it has gone past my expectations it is very snappy and responsive. I feel like everyday I find a new small feature and I lobe how I can customize quite litterly everything and it makes my phone fell unique to me. I can customize my phone to fit my everyday needs. And let me talk about the durability this phone is unbreakable I have a screen protector on it but I've dropped it on rocks or really high up place where it the screen should've at least cracked not a scratch I can carry it around without a case with confidence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: Power Meets Galaxy AI
on May 3, 2026
Posted by: BIIGTIM
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers exactly what a flagship should—power, refinement, and innovation that actually improves daily use. The build feels premium in every way, with a sleek design that stands out without trying too hard.
The display is stunning—bright, smooth, and incredibly sharp. Whether you’re watching videos, gaming, or just scrolling, everything looks clean and fluid. Performance is top-tier, handling multitasking, heavy apps, and gaming with zero lag.
Where this phone really separates itself is Galaxy AI. Features like real-time translation, smart photo editing, and AI-assisted search genuinely make life easier. It’s not just a gimmick—it’s practical, fast, and integrated seamlessly into everyday tasks.
The camera system is exceptional. Photos come out detailed and balanced in any lighting, and the zoom capabilities are impressive without losing clarity. Night shots especially stand out, capturing detail most phones miss.
Battery life easily lasts a full day, even with heavy use, and fast charging keeps you moving. Everything about this phone feels polished and consistent.
Bottom line: The Galaxy S25 Ultra isn’t just powerful—it’s intelligent. With Galaxy AI enhancing the experience, this is one of the most complete smartphones you can buy today.
The display is stunning—bright, smooth, and incredibly sharp. Whether you’re watching videos, gaming, or just scrolling, everything looks clean and fluid. Performance is top-tier, handling multitasking, heavy apps, and gaming with zero lag.
Where this phone really separates itself is Galaxy AI. Features like real-time translation, smart photo editing, and AI-assisted search genuinely make life easier. It’s not just a gimmick—it’s practical, fast, and integrated seamlessly into everyday tasks.
The camera system is exceptional. Photos come out detailed and balanced in any lighting, and the zoom capabilities are impressive without losing clarity. Night shots especially stand out, capturing detail most phones miss.
Battery life easily lasts a full day, even with heavy use, and fast charging keeps you moving. Everything about this phone feels polished and consistent.
Bottom line: The Galaxy S25 Ultra isn’t just powerful—it’s intelligent. With Galaxy AI enhancing the experience, this is one of the most complete smartphones you can buy today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra after a year
on May 3, 2026
Posted by: Moltar89
[This review was collected as part of a promotion.] I've had the Galaxy S25 ultra for over a year now and it's still running great Galaxy AI has been very helpful.
The build quality is great,had a couple minor drops and not a dent or scratch on it.
The build quality is great,had a couple minor drops and not a dent or scratch on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is AMAZINGLY easy to use.
on May 4, 2026
Posted by: Heosome1
[This review was collected as part of a promotion.] I love using my Samsung phone for capturing memories. Galaxy AI has completely changed my photo editing—I can remove distracting objects from the background of my shots with just a tap. Whether I'm out for a hike or at a sports game, the camera quality and smart features never disappoint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I would recommend to anyone
on May 4, 2026
Posted by: Littlepixelx2
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely transformed my daily routine, effortlessly balancing my need for a high-performance work tool and a platform for gaming and streaming. The display is vibrant and smooth, but what truly impresses me is how Galaxy AI intuitively assists with my creative photo projects, saving me time and elevating my results. Whether I’m tackling a busy workday or unwinding with a movie, this device is the ultimate companion, and I’m excited to share more of the incredible content I’ve created with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great, as all ultras are.
on May 4, 2026
Posted by: Mizanurrn1
[This review was collected as part of a promotion.] Galaxy Ai is a thing I use every single day, I cannot go a single day without it. The circle to search on the fly is so great, and the Gemini in the side button is an even better version almost. I have always been a Samsung fan, so this phone is like every other in terms of familiarity while maintaining a slightly different, fresh touch. It still has that premium quality feel, quick feedback, great cameras.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is truly impressing
on May 4, 2026
Posted by: Soyteo
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the ultimate synthesis of raw power and sophisticated design, featuring a refined titanium frame and a massive 6.9-inch Dynamic AMOLED display that pushes the boundaries of immersion. While the hardware—headlined by the blazing-fast Snapdragon 8 Elite and a versatile 200MP camera system—is undeniably impressive, the true magic lies in the Galaxy AI integration.
This isn't just about smart features; it's about a phone that anticipates your needs. From Now Brief, which greets you with a personalized daily snapshot of your world, to Cross-App Actions that let Gemini handle complex tasks across multiple apps simultaneously, the S25 Ultra feels like a true digital partner. Whether you're using Note Assist to instantly organize chaotic thoughts or the AI Audio Eraser to polish your video content, the Galaxy AI transforms this device from a simple smartphone into an indispensable productivity and creativity hub.
This isn't just about smart features; it's about a phone that anticipates your needs. From Now Brief, which greets you with a personalized daily snapshot of your world, to Cross-App Actions that let Gemini handle complex tasks across multiple apps simultaneously, the S25 Ultra feels like a true digital partner. Whether you're using Note Assist to instantly organize chaotic thoughts or the AI Audio Eraser to polish your video content, the Galaxy AI transforms this device from a simple smartphone into an indispensable productivity and creativity hub.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5